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Holiday Inn Pigeon Forge

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Traveller (151)
Room & Suite (116)
Pool & Beach (30)
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Overview
  • Excellent20%
  • Very good24%
  • Average28%
  • Poor16%
  • Terrible12%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Pigeon Forge
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Reviews (600)
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All reviewsconference centerour room was spaciousfront desk staffthe main stripattractionstennesseetrolleyfireplace
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11 - 15 of 596 reviews
Reviewed 5 April 2018 via mobile

Under construction for total renovation but they compensated with free breakfast. Brand new comfortable beds! Great location in Pigeon Forge with easy access to Gatlinburg, restaurants within walking distance. Indoor pool a bonus on colder and rainy days.More

Thank Jackie B
Response from HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon ForgeResponded 7 April 2018

Dear Jackie B, We are so pleased to hear that you enjoyed our comfy new beds and how our location made it convenient for you to enjoy the many attractions Pigeon Forge and Gatlinburg have to offer. We appreciate your kind review and hope you...More

Reviewed 4 April 2018

Family had a horrible experience with front desk for a nearby condo. We called here and they were so very helpful! Special love for night front desk people April and Adam. They worked hard for us. They got us 2 rooms next to each other...More

Thank Jim S
Response from HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon ForgeResponded 7 April 2018

Dear Jim S, We are so happy to hear that you had such a great stay with us and we would like to thank you for your kind review of our hotel! Providing comfortable accommodations and excellent customer service is something we all strive for...More

Reviewed 31 March 2018 via mobile

Our stay was alright. The lobby is very nice and the staff was real friendly. You get free breakfast in the morning. The elevators were very slow in my opinion. I was tempted to take the stairs each time we had to use the elevator....More

Thank rachelxlowery2584
Response from HolidayInnPF, Front Office Manager at Holiday Inn Pigeon ForgeResponded 7 April 2018

Dear rachelxlowery2584, Thank you for letting us know about your recent stay. Thank you for your kind comments regarding our staff, lobby, and water pressure. As you know, our property is currenly under renovation and I'm pleased to say that the issue with the outlets...More

Reviewed 31 March 2018

The room staff was excellent. Mandy gave us one of the cleanest rooms of any place we've ever stayed, and she made sure we had any and every thing we needed. The hotel staff was once again very friendly and efficient. Check-in and check-out were...More

Thank Larry C
Response from HolidayInnPF, Front Office Manager at Holiday Inn Pigeon ForgeResponded 7 April 2018

Dear Larry C, We are so happy that you came to stay with us again! Thank you so much for your kind words for Mandy and our staff. We will be sure to let them know that you mentioned them. Come on back and see...More

Reviewed 30 March 2018 via mobile

The staff was very nice and our room was very clean, a few stray hairs left by house cleaning on our towels (but that’s expected/sometimes). The location on the strip was almost perfect. It’s placed almost in the center of the strip which made navigating...More

Thank BRANDY H
Response from HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon ForgeResponded 6 April 2018

Dear Brandy H, We are so happy to hear that you had a pleasant stay with us and how our location made it so convenient for you to enjoy the many attractions Pigeon Forge has to offer. Since your departure the renovations to our restaurant...More

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About
Amenities
Top amenities
Pool
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Breakfast included
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Heated pool
Indoor pool
Details
Price range
US$89 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$89 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (151)
Room & Suite (116)
Pool & Beach (30)
Dining (16)
Amenities (33)
Business Centre & Event Rooms (3)
Questions & Answers
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Staci M
14 November 2015|
AnswerShow all 7 answers
Response from ChristinaC11075 | Reviewed this property |
No free breakfast here but I saw a restaurant in the lb y which offered breakfast but of coarse you had to pay.
0
Votes
Roanoke2012
5 February 2015|
AnswerShow all 6 answers
Response from MsK48979 | Reviewed this property |
I'm not sure what the issue is because your question or all that I see of it doesn't explain why you are concerned. I looked at reviews and am guessing perhaps bed bug issue. We stayed in August for a night and it was... More
0
Votes
Room Tips
"We stayed on the 5th floor - 523- (front) and found it to be quiet as well as having a view."
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"They remodeling! You can ask what rooms have been updated."
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"Stay toward the end of the hall away from elevators."
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"The jacuzzi suites are awesome for couples and the executive suites are great for families"
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