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BEST WESTERN Toni Inn

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995 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Toni Inn
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Showing 991: English reviews
Level Contributor
106 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 7 March 2016 via mobile

Rooms were clean the staff was friendly! Not the place to stay for a honeymoon but nice for a couple days! The pool looked clean, (outdoor pool is still closed). But indoor is open! The free breakfast was pretty good and you can't beat homemade waffles! Would come again!

Helpful?
Thank Brian H
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time to tell us about your stay, and for writing such nice words about our property. We are glad you enjoyed your stay and would love for you to visit again. Next time you come hopefully we will have our additions to our breakfast buffet completed including our new oatmeal bar! Once again thank you... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 March 2016

This is a nice hotel with nice, helpful staff. Rooms were well equipped. We forgot tooth paste which they had at the front desk complimentary. They recommended good local places to eat. This was a nice place and on a budget. It was very affordable. The hot tub was nice. If we come back to the area we will stay... More 

Review collected in partnership with Best Western

Helpful?
Thank christopher b
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time to let us know about your stay, and for writing such a nice review. We always love to hear when our guests have a good experience, especially when it comes to the friendliness of our staff. We look forward to your visiting us again, and once again thank you for taking the time to... More 

Courtice, Canada
Level Contributor
3 reviews
3 hotel reviews
Reviewed 3 March 2016

Hotel need renovating and some updated décor. The rooms are good with space and beds were very comfortable. The breakfast needs fresh fruit as people today are wanting healthier start to the day. Real maple syrup would be real nice.

Review collected in partnership with Best Western

Helpful?
Thank Susan R
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time to let us know about your stay. We agree that our property needs updating, and we are currently in the remodeling process. Our lobby area is currently being remodeled, and once the weather consistently agrees, we will start updating the exterior of the buildings. The interior of the rooms have been recently remodeled including... More 

Kettering
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 March 2016

The Toni Inn is always welcome to us when we travel through the Smokies. It is always clean and organized with a staff that is friendly and eager to make our stay a comfortable one. I cannot recommend it high enough.

Review collected in partnership with Best Western

Helpful?
Thank Delvin J
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for writing such a wonderful review about our property. One of our goals is to make all of our guests feel welcome, and its always nice to hear when we succeed. I will pass along your compliments to our housekeeping department and to our entire staff. Once again thank you for writing such a great review. More 

La Grange, Kentucky, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 February 2016

We had a room in the pool area. Just go out the door and there's the pool. Was a little noisy, but if you shut your door, it wasn't bad. Loved the fact I could sit in the room and open the curtain and there was a huge window I could watch them out of. They're both 10 so I... More 

Helpful?
Thank Kentuckychris1
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time and writing such kind words about your visit. We always love to hear when a guest enjoys their stay, and it sounds as though you and your family did just that, especially with our indoor pool. If you enjoyed our variety at breakfast this visit, be ready for an expanded variety coming soon including... More 

Raleigh, North Carolina
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 23 February 2016

Not the first time I've been disappointed but the more often I stay I find myself putting up with the mediocrity. I've stayed here several times over the years this trip by far has been the most unrestful. I travel for business. Need to sleep. Was unable to from the ignorant parents allowing kids to yell in the parking lot... More 

Review collected in partnership with Best Western

Helpful?
Thank jtleitner
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time to let us know about your stay, and we are very sorry that you were disappointed with your visit. We apologize for the noise issues that you experienced during your stay and we would like for you to know that we do provide 24 hour security that can deal with noise issues when we... More 

Level Contributor
4 reviews
4 hotel reviews
Reviewed 17 February 2016 via mobile

Loved the indoor pool and hot tub. Even has an elevator for the 3 floors. But couldn't find the bathroom at the pool. Nice for handicap with parking right at the door. Nice breakfast. Clean rooms. With nice fluffy pillows. Had a small refrigerator and microve wave oven. We had 2 queen beds. For $55 on Sun. 2/14.

Helpful?
Thank Cynthia P
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time to write such a nice review. I will pass along your compliments to our housekeeping department. We do have a bathroom at our pool area, but it is a little hard to find being located near our guest laundry. Next time you come make sure to mention you had an issue before, and we... More 

Clay, Alabama, United States
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 January 2016 via mobile

After having to cancel our vacation due to personal reasons, we ended up in Pigeon Forge w/o reservations. We decided to check out where we would've stayed when we had reservations. Big mistake! Prices were jacked up way higher than when we reserved and the front desk staff told us if we could get better prices online, we should just... More 

Helpful?
Thank Sandi M
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time to let us know about your experience. I would like to apologize for the way you were treated. I would also like to relay to you that we will be investigating this and taking actions to prevent this from happening in the future. We pride ourselves with our customer service, and it appears as... More 

Pigeon Forge, United States
1 review
Reviewed 25 January 2016

The Best Western Toni Inn was Great! Our room was straight across from the front lobby on the bottom floor. The room was clean and looked great. We visited the pool area, just to check it out, and it seemed nice. There were several people in the pool; because of the snow storms (January 22- 24). We will definitely check... More 

Review collected in partnership with Best Western

Helpful?
Thank Alisha B
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time to write such a wonderful review. We are definitely glad that you decided to give us a shot, and we look forward to seeing you again in the future. I will pass along your compliments to both our housekeeping departments and to our breakfast staff. Once again thank you for taking the time and... More 

Heiskell, Tennessee
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 January 2016

The Motel was going through some Renovations, so the Lobby was Mostly Shut Down, and Breakfast Buffet that we had to use was in the Best Western across the street. The Pool and Hot Tub was Close for Renovations, except the First Day. The overall Staff Service was Great. Clean Room Lots of Towels. Firm Comfortable Bed.

Review collected in partnership with Best Western

Helpful?
Thank Jean T
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for such a nice review, and I will definitely relay your compliments to our staff. It is unfortunate that you were staying with us during our renovations, but January is the only time of the year that we can work on our bigger renovation projects. Hopefully you will come back to see our improvements and will be able... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
The very finest in accommodations are right in the heart of Pigeon Forge and the Great Smoky Mountains. Our ideal location in the foothills of the Great Smoky Mountain National Park is only 10 miles from the Sugarlands Welcome Center entrance. Outlet Shopping centers are just minutes away and a very convenient drive or trolley ride from us. For that special occasion, romantic weekend or well planned family vacation, Best Western Toni Inn in Pigeon Forge offers a variety of hotel accommodations and amenities sure to please all travelers. Free Hot Continental Breakfast • Family Rooms • Whirlpool Rooms • Non-Smoking Rooms • Queen and King Beds • In-room Coffee Makers, Microwaves and Small Refrigerators • Hairdryers • Flat Screen Televisions • Free Premium Movie Channel & Wireless Internet • Heated Indoor and Outdoor Swimming Pools and Hot Tubs. ELEVATOR. ... more   less 

Additional Information about BEST WESTERN Toni Inn

Address: 3810 Parkway, Pigeon Forge, TN 37863-3816
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: €55 - €188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Toni Inn 2.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Best Western Toni Hotel Pigeon Forge
Best Western Pigeon Forge
Pigeon Forge Best Western
Hotel Style:
#21 Family Hotel in Pigeon Forge
#24 Romantic Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Toni Inn staff and other travellers.
14 questions
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Toronto
6 months ago
over a year ago
7 months ago

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Questions? Get answers from BEST WESTERN Toni Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool side rooms can be a little noisy if laughing/giggling children bother you.”
 of 5 bubbles Wegoodins, 7 Nov 2016 | Read review
“1st Floor rooms cost more”
 of 5 bubbles boxerjake, 20 Oct 2016 | Read review
“As far as possible from the indoor pool area!”
 of 5 bubbles j_p_bart, 17 Oct 2016 | Read review
“Come early for a good parking place. Also if you are on the 2 or 3rd floor... Request a unit close to the elevator.”
 of 5 bubbles Bigmarv1975, 24 Sep 2016 | Read review
“if not going to the car show..check the dates..”
 of 5 bubbles V1365MPjeremyb, 12 Sep 2016 | Read review
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