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Arrived last Tuesday in November for two nights. We had my wife's parents with us and they are in there late 80's. Pigeon Forge was not crowded and neither was Americana, we had room 105 and was able to park in front of the door...More
Our stay at the Americana Inn was the worst part of our trip. The mattresses on the beds had seen a great deal of use and abuse and were miserable to sleep on. There were bugs in the room and no hot water for two...More
If I could give less than a one star rating I would. Where to begin? One of the beds in our room was off it's box/pedestal and we had to reposition it ourselves. The mattress on the other bed appeared as though a 400 pound...More
Room looked cleaner/more updated than the outside of the property, but still needs work. Bathroom door scrubbed floor when closing it. Only one light to control sink area and bathroom. Risked waking up family if needed to use the bathroom during the night. No humidity...More
This place is the worst place I have ever stayed at. The staff was friendly but the facility was awful. I asked for a refund and was given a refund, no questions asked. I will never stay at this place again. The rooms are run...More
US$41 - US$149 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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No, We ave been dealing with Booking. com and they have been trying to arrange some sort of compensation after all the pictures we posted. The owner/ manager continues to hang up on them. I also been trying to call the... More
No, We ave been dealing with Booking. com and they have been trying to arrange some sort of compensation after all the pictures we posted. The owner/ manager continues to hang up on them. I also been trying to call the board of health on them as well. This place needs to be shut down and the manager response back from my review is funny. It is all about false representation.
There is not a corporate office. That hotel is owned by the Asian Lady that sometimes works the front desk. She claims to be a manager but in fact she is the owner. She did not want anyone to find out because of all the... More
There is not a corporate office. That hotel is owned by the Asian Lady that sometimes works the front desk. She claims to be a manager but in fact she is the owner. She did not want anyone to find out because of all the issues. We had serious issues with the hotel as well !
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"Choose a different hotel, this one is in desperate need of a remodel."