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Timbers Lodge

Booking.comUS$122*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Timbers Lodge
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464 Reviews from our TripAdvisor Community

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Showing 464: English reviews
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Pittsburgh, Pennsylvania
Reviewed yesterday NEW

This place had a great location which was walking distance to the Island. The beds were really nice. The trade off is the whole place needs updating including painting especially the master bath. The breakfast was a bust also but I did not expect to eat there.

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Helpful?
Thank lindal1112017
East Ridge, Tennessee
HOTEL’S FAVOURITE REVIEW
Reviewed 12 October 2016

My first impression was how much room there was! It was very impressive. I got the room with 3 queen sized beds, and 2 bathrooms, 2 closets and sinks outside of the toilet & shower area for convenience when accommodating multiple family of friends getting dressed at the same time. Location, location, location... You just really would be hard pressed...

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Helpful?
Thank mcd8929
About Hotel's Favourite Review
Reviewed 2 days ago NEWvia mobile

This place was nasty and very dirty. MIKE the owner was rude and short. The made was very pleasant . The shower had molld and the carpets where nasty. DO NOT STAY the breakfast was stale donuts, frozen sausage biscuit

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Helpful?
Thank Janet S
00gc, Guest Relations Manager at Timbers Lodge, responded to this review

Thank you for being our guest and for taking time to review your stay. I am sorry that you had some Housekeeping service issues in your suite. We value your feedback and will use it to ensure we are more consistent in our service levels. Additionally, I apologize that we fell short of your expectations when it came to our...

Reviewed 3 days ago NEWvia mobile

We rented a loft which was supposed to have 3 queen beds and a sofa sleeper. No sofa sleeper in the loft, upstairs had no air, tv upstairs didn't work, remote downstairs was chewed by a dog and didn't work, roof had water stains, and floors were dirty in the corners. Pillows were comfortable and location is good.

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Helpful?
Thank Diana E
00gc, Guest Relations Manager at Timbers Lodge, responded to this review

Thank you for being our guest and for taking time to review your stay. I apologize for the mix-up with your room and the inconvenience this caused you. Our goal is to provide exceptional service to our guests and I am sorry this was not your experience. Additionally, I am sorry that you experienced some maintenance and housekeeping issues. Your...

Hamilton, Alabama
Reviewed 3 days ago NEWvia mobile

The room was quite big, cleanliness was ok, and the lady that checked us in was very nice, paint coming off the wall in spots but I can live with that, lamps was very dim and our overhead light came only when it wanted to and was very dim only 1 side worked and was kind afraid of a fire...

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Helpful?
Thank Mechele H
00gc, Guest Relations Manager at Timbers Lodge, responded to this review

Thank you for sharing your feedback about your stay. I am glad to hear you enjoyed our clean and spacious rooms. We do agree that some areas of the hotel could use a little updating, and your feedback will be shared with the appropriate individuals. Additionally, please accept my apology for noise in the middle of the night. We make...

Albemarle, North Carolina
Reviewed 6 days ago NEW

Nice hotel room. I had the king size bed room and it was clean and pretty big. Nice wood floors. The only thing I seen wrong and it wasn't a problem for me just stuff I noticed was the room could of used some pain in a few areas and it had a really small toilet. The staff was nice...

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Helpful?
Thank Smittysrodandcustoms
00gc, General Manager at Timbers Lodge, responded to this review

We are delighted you enjoyed your stay at Timbers Lodge Pigeon Forge. It's great to know you were impressed with your well-appointed room and the outstanding service provided by our staff. Thanks for all of your great feedback. We look forward to your next stay! Thank you, Raj Patel Guest Relations

Reviewed 1 week ago NEW

Staff was friendly. Was raining during most of our stay. We asked to move rooms but could not cause they were full. Our loft room leaked at the entrance and the upstairs shower leaked through the floor to the room down stairs. They compensated us for not being able to give us another room. Was very polite about it. Gave...

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Helpful?
Thank Donna S
00gc, General Manager at Timbers Lodge, responded to this review

Donna, thank you for being our guest at Timbers Lodge in Pigeon Forge. We are glad to read you liked our attentive service and our location which was perfect for your needs. That being said, we are sorry for any inconvenience you had while here. We value your business and hope to welcome you back soon! Thank you, Raj Patel...

GATLINBURG
Reviewed 1 week ago via mobile

The check in was good the room was big the breakfast was ok the only thing was the floors needed to be mopped better.we were on the backside where the stream was and that was nice. We had a very good view of the wheel at the island.

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Helpful?
Thank MARGARET M
00gc, Manager at Timbers Lodge, responded to this review

Margaret, thank you for the nice review of the Timbers Lodge in Pigeon Forge, Tennessee! We’re glad that you were satisfied with all that we have to offer. I have already discussed your concern with my housekeeping team so that they can take the necessary action. It was a pleasure having you, and we hope you are planning another trip...

Reviewed 2 weeks ago

The hotel was very clean and had a beautiful little stream at the back of it where our room backed up to. The employees were very kind and the bed slept well. The only thing we thought was a little strange was that the jacuzzi was also the shower. It's a little hard to get in and out of due...

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Helpful?
Thank Amanda D
00gc, Manager at Timbers Lodge, responded to this review

Amanda, we thank you for taking the time to review our hotel. We are happy to know you liked our clean and healthy environment and that your overall stay was good. We appreciate your feedback which will help us improve the facilities for our future guest experiences. It would be our pleasure welcoming you back soon. Thank you, Raj Patel...

Nashville, Tennessee
Reviewed 3 weeks ago

We stayed there last weekend, it does look like an authentic blog home more on the outside and the inside. The top floor is where all of the required rooms were located. I enjoyed our stay there because I used to work in a log home industry. Where there's some issues, sure log structures are expensive to build and they...

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Helpful?
Thank jaynapier
00gc, Guest Relations Manager at Timbers Lodge, responded to this review

Thank you for the 5-star rating of the Timbers Lodge in Pigeon Forge, Tennessee! We are thrilled we met your expectations for a relaxing stay in our comfortable, log cabin-style hotel in the beautiful Smoky Mountains. We hope to welcome you back soon! Thank you, Raj Patel Guest Relations

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
The Timber's Lodge is centrally located in Pigeon Forge on Wears Valley East and the Parkway. We are behind Payless Shoe Store, and beside the Track amusement park and a block away from the Island. Our spacious rooms offer several different types to accommodate groups up to 8 people per room. We are pleased to offer rooms with kitchenettes,& fireplaces as well as jacuzzi and garden tubs in several of our rooms. We are pet friendly. We are pleased to offer superior customer service with great southern hospitality, with the cabin like feel. ... more   less 

Additional Information about Timbers Lodge

Address: 134 E Wears Valley Rd, Pigeon Forge, TN 37863-3260
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: €85 - €197 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Timbers Lodge 2*
Number of rooms: 53
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Also Known As:
Timbers Log Hotel Pigeon Forge
Timbers Log Pigeon Forge
Hotel Style:
#28 Romantic Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from Timbers Lodge staff and other travellers.
12 questions
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Questions? Get answers from Timbers Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if room leaks if it's raining.. check in early in case you need to swap rooms.”
Y5908FBdonnas, 16 May 2017 | Read review
“Real blog experience third-floor largest rooms, also no AC. Only 1 issue not enough handicap parking”
jaynapier, 2 May 2017 | Read review
“Could move furniture from time to time to make sure it's clean. Did find an unknown sock under our chair when looking for a shoe. ”
amberr111698, 6 Apr 2017 | Read review
“Pick from a different hotel.”
gadaddy, 5 Apr 2017 | Read review
“The loft room has 2 queens and a king plus a sofa sleeper.”
Rdmorman, 3 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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