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Smoky Shadows

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483 Reviews from our TripAdvisor Community

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Showing 481: English reviews
Lawndale
Reviewed 21 October 2016 via mobile

We only stayed for one night and was kind of worried after we got there that it wouldn't be clean. But is was clean the rooms was nice the beds was comfortable and the kids loved the Jacuzzi tube. The only thing we didn't like was that the outside pool was permanently closed and the inside pool was small and...

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Helpful?
3Thank JoeyWorley
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this review

Dear Joey Thank you for choosing our hotel. Your comments are very important since we use our guest opinion to make changes and improvements. Again, we appreciate your business, please visit again soon. Smoky Shadows Pigeon Forge, TN

Ringgold, Georgia
Reviewed 18 October 2016

great large rooms with whirlpool tubs fantastic river view balcony and indoor pool for relaxing great location out of heavy traffic close to great resturants dollywood is close by beds are very comfortable and clean will be back stayed here serveral times already

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Helpful?
2Thank vickib205
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this review

Dear Vicki Thank you for this review. We are so glad that you enjoyed your visit at our hotel. We are working hard with our upgrades and renovations. We appreciate your business and look forward to your next visit. Smoky Shadows Pigeon Forge, TN

Pigeon Forge, Tennessee
Reviewed 17 October 2016

I loved this place! Our room we had was great and the price for the room was even greater! We were told that they will be doing renovations this winter for a big change at the beginning of next year .... we cannot wait! The staff was so pleasant and housekeeping did a great job keeping our room tidy! The...

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Helpful?
1Thank soto8828
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this review

Dear Soto8828 We are so pleased that you "loved" our place. Yes, major renovations will be done by springtime, so please come back and see our new and upgraded facilities. Thank you so much for choosing our hotel and for posting this review. Smoky Shadows Pigeon Forge, TN

Reviewed 15 October 2016 via mobile

We stayed here for a night and I will say after reading the reviews I was ready to call and cancel our reservations. But we had a great room on 6th floor, good river view private balcony. Our room had a king size bed with a jacuzzi and a fireplace and a couch it was very nice and relaxing! We...

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Helpful?
2Thank Amanda K
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this review

Dear Amanda We are so pleased that we exceeded your expectations and you enjoyed your stay. Our renovations should be done by early spring so please come back to see our new and updated facility. Your business is important to us and is greatly appreciated. Smoky Shadows Pigeon Forge, TN

Reviewed 11 October 2016 via mobile

Horrific! It is very run down. There Family who runs it has turned half of the motel into apartments that they live in. There is no kind of refreshments or breakfast. The coffee at the front desk is disgusting. It's bad part of strip! Not safe!! Do not stay!!! The only plus is that the bed was comfortable and housekeeping...

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Helpful?
Thank Hannah S
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this review

Dear Hannah: Thank you for your comments on your recent visit to our hotel. I am so sorry that we did not meet your expectations. Your comments are very important to us as we strive to upgrade and make improvements. Again we apologize for any inconvenience to you. Smoky Shadows Pigeon Forge, TN

Granite Falls NC
Reviewed 11 October 2016 via mobile

We stayed on the sixth floor. The room was clean and spacious. The beds are comfortable but they set up too high to see the tv at eye level. We did not have much trouble at all waiting on the elevator considering their is only one. The price was very good considering how nice the room is on the inside....

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Helpful?
1Thank tinkerbell28630
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this review

Dear Tinkerbell We are so glad that you found us to be a great place to stay. Our staff is committed to making sure our guest have a clean, comfortable room with some southern hospitality. Thank you for this review and rating of our facility. We will be adding an elevator during our renovations. Your business is very important to...

Chickamauga, Georgia
Reviewed 27 September 2016

We stayed here 2 nights and it was a great experience. Our room was clean and comfortable. the jacuzzi needed a privacy curtain or screen around it. With adults and teenage boys in a double room, it needed something. Our room had a balcony overlooking the creek which was beautiful and peaceful. We walked to the creek and enjoyed the...

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Helpful?
Thank gigi642016
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this review

Dear Gigi We are so glad that you had a great experience at our hotel recently Thank you for choosing our hotel and for posting this review. Our renovations are ongoing and the updates will make us one of the nicest hotel in the area. Please come back soon. Smoky Shadows Pigeon Forge, TN

Reviewed 27 September 2016 via mobile

This places was disgusting! It was nothing like the photos they had advertised. The pool was green and nasty, the carts to carry your luggage on was nasty I had to carry all my luggage in, the halls and elevator or were nasty looked like they needed swept and there was dirty laundry in the halls, are bedroom was disgusting...

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Helpful?
1Thank Brittany S
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this review

Dear Brittany We sincerely appreciate your time and effort to write us a very insightful review. We are very sorry that you were assigned a room that was not ready to be occupied. we want you to know that we are committed to delivering the highest level of service to our guests, and we will use your feedback to help...

Canton, North Carolina
Reviewed 26 September 2016

A very nice place to stay beds are convertible and the river is a grate view if you get a floor 5 are higher younget a grate view of the fire works at dollywoodwe have stayed here many times and for the price it is a great stay will be returning again soon its r home away from home

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Helpful?
Thank andreatpwhitt
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this review

Dear Andrea We are so glad that you always make us you home when you come to the Pigeon Forge area. Thank you for this review so others know of your experiences at our facility. We look forward to seeing you again soon. Smoky Shadows Pigeon Forge, TN

Washington Court House, Ohio
Reviewed 26 September 2016

My daughter and I stayed here for a weekend girls getaway. Clean, friendly staff. In room Jacuzzi, indoor pool, big rooms. Quiet location. I slept like a dream. Creek outback with a nice view. I was very surprised being an older hotel how well kept it is. The staff was very friendly and helpful. Smiling faces.

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Helpful?
Thank mm81632
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this review

Dear Valued Guest Thank you for choosing our hotel for a weekend getaway for you and your daughter. We are so glad that you found us to be a clean, quiet and friendly. We do hope you will make us your home when you visit the area. Smoky Shadows Pigeon Forge, TN

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Smoky Shadows

Address: 4215 Parkway, Smoky Shadows Motel And Conference Center, Pigeon Forge, TN 37863-4011
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: €59 - €98 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Smoky Shadows 2*
Number of rooms: 157
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Also Known As:
Smoky Shadows Motel And Hotel Pigeon Forge
Smoky Shadows Hotel
Smokey Shadows Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Smoky Shadows staff and other travellers.
10 questions
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6 months ago
Clinton, Iowa
over a year ago
hickory
over a year ago

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Questions? Get answers from Smoky Shadows staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for room with river view”
lindahU6791YU, 25 Apr 2017 | Read review
“Ask for a room facing the river. It is nice to set on the balcony and listen to the river.”
TennesseeGirl82, 11 Apr 2017 | Read review
“Riverview rooms are beautiful”
  • desk with USB outlets
  • Fireplace, hot tub, and dining table
  • Couch and King bed
amandahB8307TM, 8 Apr 2017 | Read review
“Great location if you don't mind a hotel that is a bit rough around the edges. Employees are very nice and do an excellent job.”
Revc2, 2 Jan 2017 | Read review
“Stayed on the 7th floor and loved it. Not sure what the person complaining about the elevator was on about, elevator was fast!”
F558DKheatherc, 9 Dec 2016 | Read review
5 of 5