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Smoky Shadows

Hotwire.comUS$67*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$69*
US$67*
US$69*
US$69*
US$67*
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Smoky Shadows
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487 Reviews from our TripAdvisor Community

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Showing 485: English reviews
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Reviewed 1 week ago via mobile

My family and I first found Smoky Shadows by accident really several months ago. As with any destination for vacation, motels are everywhere in Pigeon Forge, TN. My wife found Smoky Shadows and the price was competitive and since it was the only room we could find available on short notice we booked the room. Now I've had three back...

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Helpful?
Thank Charles W
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this review

Dear Charles W, It is our absolute pleasure to receive these words from such a valued guest. We're really glad that we've had the opportunity to meet you. Comments like these make our day and we're counting down the days until we can see you again. Until then...thank you so much for the excellent comments! Most sincerely, Smoky Shadows Pigeon...

Reviewed 1 week ago

We have been coming here 30 years for our anniversary. We always have a great stay The town of Pigeon Forge needs to reinstall the traffic light for the River Rd/ Dollywood lane intersection which runs behind the motel. This prevents people from getting in backed up traffic on the main strip. Write the Chamber of Commerce. It would go...

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Helpful?
Thank Heidi H
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this review

Dear Heidi H,, Your continued business over the years is appreciated. Thank you for your comments. Hopefully the traffic flow will improve soon. We look forward to seeing you again soon. Most sincerely, Smoky Shadows Pigeon Forge, TN

Reviewed 2 weeks ago via mobile

I've been here several times. The rooms are being updated looking good. They have an indoor heated pool. They are currently under remodeling and the outside appearance doesn't give it justice for the inside appearance.

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Helpful?
Thank Michael T
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this review

Dear Michael T, Thank you so much for choosing Smoky Shadows and for posting these comments about your visit. We appreciate your business and hope you will continue to make us your home when you come to Pigeon Forge. Most sincerely, Smoky Shadows Pigeon Forge, TN

Reviewed 4 weeks ago

The check in was great. The room was clean and spacious. We stayed a week. We had a river view and back deck. It was a nice and quiet. Housekeeping came every day, if we weren't up they left towels and toiletries in a bag on the door. The internet service was great. The beds were comfortable and pillows were...

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Helpful?
Thank Sand1yn
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this review

Dear Sand1yn, It is our absolute pleasure to receive these words from you. We're really glad you chose our hotel and posted this review. Your comments just made our day. We hope you will visit again when you travel to the Pigeon Forge area. Most sincerely, Smoky Shadows Pigeon Forge, TN

Reviewed 5 weeks ago

Our room was clean but the toilet leaked occasionally, the sink faucet linked all the time. We had an extra blanket, but mother in law was in next room didn't have one so we shared it with her, we did not get a do not disturb sign, the ice machines on most of the floors didn't make ice and were...

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Helpful?
Thank Linda H
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this review

Dear Linda, We apologize that you were assigned rooms that were not prepared properly. As you know we are renovating the entire hotel and it is obvious that these rooms needed more attention. Rest assured we will certainly do all possible to insure this does not happen to other guest. We appreciate your business and hope you will come back...

Tennessee
Reviewed 11 April 2017

(Trip date- April 1-3). I have stayed at Smoky Shadows for several years. The price was always great so my husband and I could always sneak in a weekend getaway and stay here. The lady at the front desk upon check in was very nice. They are in the process of renovating the entire hotel. The construction was not an...

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Helpful?
Thank TennesseeGirl82
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this review

Dear TennesseeGirl82. We are so sorry that you experienced problems during your visit. Most of all, we are sorry that you felt that we did not care. Will you please call the hotel (865) 453-7155 and ask for Jessica. We need to know all the details and correct this situation. Again, we are so sorry about this, we appreciate your...

Reviewed 8 April 2017

My husband and I stayed for two nights. We had a hot tub, king size bed, with a desk, and river view. We couldn't have asked for more a beautiful place to stay. The hotel was in the process of updating but it never bothers us in any way. The only suggestion is that an elevator be added to the...

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Helpful?
Thank Amanda H
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this review

Dear Amanda H, Your comments just had our day. We are so pleased that you have found us to be your home when you travel to Pigeon Forge. We have plans to add another elevator very soon. Thank you so much for your review and most of all, thank you for choosing our hotel. Most sincerely, Smoky Shadows Pigeon Forge,...

Reviewed 3 April 2017 via mobile

Checked in, room was not cleaned. Found a cigar in the pillow case. No table or chairs in the room. One outdoor chair on patio. The blinds were all busted up. Had to take cold showers cause no hot water. The staff were so rude and not accommodating. We asked for towels and the lady said she can't bring towels...

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Helpful?
Thank Marissa R
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this review

Dear Marissa R, We are sorry that you were checked into a room that was not ready to rent. As you can tell, we are renovating and somehow, our housekeeping staff missed your room. We sincerely apologize for this and the inconvenience to you. We will begin offering breakfast when renovations are completed. Most sincerely, Smoky Shadows Pigeon Forge, TN

Reviewed 20 March 2017 via mobile

I spent 3 nights at this hotel with my husband and two small children (March 17-20) upon arrival the lady at the front desk was very polite , my room smelled great and was very clean ! the Jacuzzi was large with powerful jets! I had one king size bed and a pull out couch (which was brand new!) I...

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Helpful?
4Thank Ashley71092
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this review

Dear Ashley 71092, Thank you for sharing your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay, you help us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Most sincerely, Smoky...

Reviewed 15 March 2017 via mobile

They were in the middle of updating the motel when we were there but our room was clean. Bathroom and jacuzzi tub clean and they kept us well stocked with towels, wash clothes, soap, and coffee! Very quite and no one bothered us! It's not a resort but great prices for being so close to Gatlinburg! Would definitely stay again!

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Helpful?
4Thank Tiffani H
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this review

Dear Tiffani H, Thank you so much for choosing Smoky Shadows and for posting this review of your visit. Hopefully our renovations will be complete soon. Every room will have a whirlpool tub and some will have operational fireplaces. We hope you will make us your home when you travel to the Pigeon Forge area. Most sincerely, Smoky Shadows Pigeon...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Smoky Shadows

Address: 4215 Parkway, Smoky Shadows Motel And Conference Center, Pigeon Forge, TN 37863-4011
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: €54 - €99 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Smoky Shadows 2*
Number of rooms: 157
Reservation Options:
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Also Known As:
Smoky Shadows Motel And Hotel Pigeon Forge
Smoky Shadows Hotel
Smokey Shadows Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Smoky Shadows staff and other travellers.
10 questions
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7 months ago
Clinton, Iowa
over a year ago
hickory
over a year ago

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Questions? Get answers from Smoky Shadows staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They have a handicap accessible room”
heidih562, 17 May 2017 | Read review
“Had a river view”
Sand1yn, 2 May 2017 | Read review
“ask for room with river view”
lindahU6791YU, 25 Apr 2017 | Read review
“Ask for a room facing the river. It is nice to set on the balcony and listen to the river.”
TennesseeGirl82, 11 Apr 2017 | Read review
“Riverview rooms are beautiful”
  • desk with USB outlets
  • Fireplace, hot tub, and dining table
  • Couch and King bed
amandahB8307TM, 8 Apr 2017 | Read review
5 of 5
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US$67* /night
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Prices are for 1 room, 2 adults
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