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Country Cascades Waterpark Resort

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Traveller (287)
360
Panoramas (7)
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Traveller (287)
360
Panoramas (7)
Pool & Beach (55)
Overview
204 Sharon Dr 1 Block off the Parkway, Pigeon Forge, TN 37863-3219 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
Reviews (1,410)
Filter reviews
1,408 results
Traveller rating
761
379
143
66
59
Traveller type
Time of year
LanguageEnglish
761
379
143
66
59
Show reviews that mention
All reviews the penthouse front desk summit tower waffles room was clean indoor pool hot tub cookies enjoyed our stay biscuits and gravy the breakfast area water slides great place to stay free breakfast the main drag staff was very friendly nice stay
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1 - 5 of 1,408 reviews
Reviewed 5 days ago

We came here when a convention was going on and this was all they had left which I see why now. First of all I have never slept in such uncomfortable beds in my life. I would expect this for a one star hotel and...More

Thank cass3039
Response from Jennifer L, Manager at Country Cascades Waterpark ResortResponded 3 days ago

Thank you for taking the time to leave us a review. I apologize that your stay was anything less than amazing. I assure you that I have already addressed the issues you found in your room with my entire housekeeping and front desk staff. The...More

Reviewed 1 week ago via mobile

We would like to thank the three girls that worked so hard on November 3, 2018 at Country Cascades in Pigeon Forge. We had made reservations for a 3 nite stay thru a third party. When we arrived we were told you do not have...More

Thank Teresa B
Response from SmokyMountainResorts, Manager at Country Cascades Waterpark ResortResponded 1 week ago

Thank you so much for the positive review and the kind words. We offer a heartfelt apology things where not perfect but we are so glad you they were able to make things right. We are glad you found the rooms to be clean and...More

Reviewed 1 week ago via mobile

Bonnie Watson was very sweet and very helpful and had the room cleaned very well and never touched any of my things We talked for a bit and had a good conversation I really liked it I called front desk to help me with how...More

Thank Sightsee17189161916
Response from SmokyMountainResorts, Manager at Country Cascades Waterpark ResortResponded 1 week ago

Thank you so much for your kind words about Bonnie and Karen. We are so glad they were able to help you and enjoy your time in the Smoky Mountains. We look forward to having you back again soon.Heather, Customer Service Agent

Reviewed 2 weeks ago

We were on a tour and stayed there 3 nights Rough We had no extra tissue, the TV only had 5 channels, the frig did not work, the security bolt did not work, the door lock did not work unless you shut the door tight...More

Thank Dianne O
Response from SmokyMountainResorts, Manager at Country Cascades Waterpark ResortResponded 1 week ago

Dianne, we certainly apologize your stay was anything less than perfect. We are glad we could address issues in your room so you could enjoy your time in the Smoky Mountains. Thank you again for the review and allowing us to address these issues. Heather,...More

Reviewed 2 weeks ago

It really was a good location, close to a lot of attractions, also within walking distance to many resturants and other local attractions. Was here with a group tour and was greeted wonderfully. Stayed in a separate tower from main hotel, the only reason I...More

Thank Aaron D
Response from SmokyMountainResorts, Manager at Country Cascades Waterpark ResortResponded 2 weeks ago

Aaron, thank you for the 4 star review. We are glad you enjoyed time with us and your stay with us as part of a group tour. We look forward to you coming to stay with us again. Heather, Customer Service Agent

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About
Description
Country Cascades Outdoor Waterpark Resort is a 236 room non-smoking hotel. Featuring two major slide attractions, RiverChaser and RiverRun, as well as Splashaway Bay, a water activity center. Grandmas' More Kitchen offers a full hot breakfast buffet. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Bar/Lounge
Spa
Room Service
Restaurant
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
236
Price range
US$97 - US$253 (Based on Average Rates for a Standard Room)
Formerly known as
Country Inn & Suites Pigeon Forge
Also Known As
Country Cascades Hotel Pigeon Forge
,
Country Inn Pigeon Forge
,
Pigeon Forge Country Inn
Location
United States > Tennessee > Sevier County > Pigeon Forge
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
236
Price range
US$97 - US$253 (Based on Average Rates for a Standard Room)
Formerly known as
Country Inn & Suites Pigeon Forge
Also Known As
Country Cascades Hotel Pigeon Forge
,
Country Inn Pigeon Forge
,
Pigeon Forge Country Inn
Location
United States > Tennessee > Sevier County > Pigeon Forge
Photos
Traveller (287)
Room & Suite (59)
Pool & Beach (55)
Dining (33)
Family and Play Areas (5)
Amenities (5)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
820hollyk
30 September 2018|
AnswerShow all 3 answers
Response from 793tamarar | Reviewed this property |
Once temperature hits 55 degrees they close, to make sure call resort and ask. They also have an indoor pool.
0
Votes
R6887IEjohnb
2 June 2018|
AnswerShow all 3 answers
Response from SmokyMountainResorts | Property representative |
I do apologize but we do not offer day passes as our park is designated for our guests. Thanks, Donnie Drawdy, Facilities Manager
0
Votes
missmac89
28 May 2018|
AnswerShow all 4 answers
Response from SmokyMountainResorts | Property representative |
Here are the guidelines for the slides. The height requirement is 42 inches without shoes. The max weight is 300 lbs. The max limit for the double tubes is 300 lbs as well. The slides are covered by attendants that will... More
0
Votes
Room Tips
"hotel convenient to middle of Pigeon Forge so you can walk to lots of things."
Gunterga
25 Sep 2018
Read review
"There is no room with a good view and quiet is not something we got the entire time we were there."
A8653LWjoannas
27 Aug 2018
Read review
"Ask for a room in the new complex, as it is only one year old and the rooms are much fresher and current."
butchartd
18 Aug 2018
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"Believe any place you stay in this hotel will be great."
debbiekF6853KG
24 Jul 2018
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