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RiverStone Resort & Spa

Traveller (448)
Room & Suite (444)
Pool & Beach (53)
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent73%
  • Very good18%
  • Average4%
  • Poor3%
  • Terrible2%
Certificate of Excellence
Explore the essence of the Smokies in a beautiful one to four bedroom condo with spacious rooms, custom furniture, flat-screen TVs, full kitchens and fireplaces. Relax at lazy river, indoor pool, and at our spa. Located just one mile from Dollywood.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Spa
Free High Speed Internet (WiFi)
Children Activities (Kid / Family Friendly)
Wheelchair Access
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Room features
Kitchenette
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
River View
Great View
HOTEL CLASS
Reviews (880)
Filter reviews
880 results
Traveller rating
635
162
39
27
17
Traveller type
Time of year
LanguageEnglish
635
162
39
27
17
Show reviews that mention
All reviews bedroom condo lazy river indoor pool golf course view full kitchen three bedroom washer and dryer stayed in building cleaning fee granite countertops master bath screened in porch dollywood fireworks fitness center dixie stampede open hours check in was quick
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1 - 5 of 880 reviews
Reviewed 2 weeks ago via mobile

The convenience of space and amenities make this a great property for a family. Beautiful views of the city, mountains, and the golf course. Do be advised that daily is offered but a nominal charge. Pets are additional too

Thank largeorange3534
Response from RiverStoneGM, Manager at RiverStone Resort & SpaResponded 2 weeks ago

Thank you for your recent stay with us. We are so pleased to hear you enjoyed your stay. We hope to see you again very soon. Happy Thanksgiving!

Reviewed 4 weeks ago via mobile

Our unit was nicely furnished and very clean. We appreciated the large size of our 2 bedroom and being able to bring our dog. The dog policy wasn’t easy to find online as we booked through a 3rd party but I called and asked an...More

Thank kelli527
Response from RiverStoneGM, Manager at RiverStone Resort & SpaResponded 3 weeks ago

Thank you for your recent stay with us. We are so pleased to hear you enjoyed your stay. I would like to apologize about the issues you had over the pug. We do allow some leeway with the pet size again, I am sorry that...More

Reviewed 4 weeks ago via mobile

This was our 1st time staying at Riverstone and it was nothing short of fantastic. We had a 3bed/2bath and the layout was awesome. We stayed in building #4 and were glad we had the river side of the resort. We also took advantage of...More

Thank ashleyd655
Response from RiverStoneGM, Manager at RiverStone Resort & SpaResponded 3 weeks ago

Thank you for your recent stay with us. We are so pleased to hear that you enjoyed the celebration package. I apologize that you didn't agree with the pricing. Unfortunately, since we do have to organize the packages and to a pick up and delivery...More

Reviewed 5 weeks ago via mobile

We stayed for 4 days and couldn’t be happier. Great service, pool, hot tub and jacuzzi tub in the room. Romantic fire place. Spa service was awesome for first timer for massage for A man. Wife said her facial was the best she ever had....More

Thank rdscottusaf
Response from RiverStoneGM, General Manager at RiverStone Resort & SpaResponded 4 weeks ago

Thank you for choosing RiverStone Resort and Spa and for taking the time to share your feedback. The condo, amenities, and our staff seem to have left a wonderful mark on your vacation. It is always a pleasure knowing we went above your expectations. We...More

Reviewed 3 November 2018 via mobile

Arrived yesterday and sat in beautiful lobby waiting our room to come available. They had popcorn candy and hot chocolate available and after a long trip, sounded Pretty good! I got a bowl of popcorn and got a cup to put some m&ms in and...More

Thank benne
Response from RiverStoneGM, Manager at RiverStone Resort & SpaResponded 3 November 2018

We would like to thank you for your feedback. We would also like to apologize about the inconvenience you have faced while staying with us. I did see that they had housekeeping sent up, refunded the cleaning fee, and left you a one night stay...More

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Questions & Answers
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Pam Watts G
15 September 2018|
AnswerShow all 4 answers
Response from sghogue | Reviewed this property |
Pool is always open and heated. The lazy river is outdoors and I think the weather would be the deciding factor on the closing date. Check with the resort to be certain. Have fun.
1
Vote
lynnholiday
15 July 2018|
AnswerShow all 2 answers
Response from RiverStoneGM | Property representative |
We do accept these discount offers. We can only apply 1 of them since they are both 10% off the entire stay. We hope to hear from you soon.
0
Votes
G3234RUelizabeths
2 July 2018|
Answer
Response from RiverStoneGM | Property representative |
We do have the daily maid service. It would depend on the service you are wanting, however the light clean would be making beds, exchanging towels, adding any supplies you maybe low on and taking out the trash. The light... More
0
Votes
Room Tips
"Rent a privately owned unit"
livefortoday
14 Sep 2018
Read review
"We had a view of the river and the back side of Stampede. I didn't hear any noise around us at all."
MAR231
5 Sep 2018
Read review
"Great for families"
MomBird2015
29 Aug 2018
Read review
"Try to get rooms closer to club house."
TravelEdHolland_IN
7 Jul 2018
Read review
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PRICE RANGE
US$178 - US$393 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riverstone hotel pigeon forge
LOCATION
United StatesTennesseePigeon Forge
NUMBER OF ROOMS
138
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