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We enjoyed our stay here! It's a very clean place, but could use some updates. Our bed wasn't comfortable, but we were exhausted at the end of every day and managed to rest. The staff was friendly and helpful. This was our second stay at...More
We stayed in a King Suite. Loved the set up. When we walked into our room, we walked into the sitting room/kitchenette. Next we walked through the large bathroom, (which had double sinks, large walk in shower, and separate toilet area) and into the bedroom....More
Thank Paula S
Response from Josh T, Front Office Manager at Holiday Inn Express Pigeon Forge/DollywoodResponded 4 weeks ago
We want to thank you for taking the time to review our property. We are in hopes of a renovation in the near future so we may replace furniture and carpeting. We're very happy to hear you enjoyed your stay with us and look forward...More
Disappointed in overall cleanliness of room. Pillows had terrible body odor, edges of room not vacuumed, very strong feline urine odor to chair/ottoman. Reported to front desk. Points offered, still haven't shown up on account.More
Response from Josh T, Manager at Holiday Inn Express Pigeon Forge/DollywoodResponded 10 May 2017
I'm truly sorry to hear your stay with us was not enjoyable. We strive every day to make every guest's stay with us a comfortable one and it seems we have let you down. I have passed along your comments to our housekeeping staff so...More
I loved that the hotel was so close to everything but still off the main strip enough to not be a pain and at a redlight which made travel much easier. We had a king suite with jacuzzi tub and it was awesome. Friendly staff,...More
Thank Candace-Jared M
Response from Josh T, Manager at Holiday Inn Express Pigeon Forge/DollywoodResponded 26 April 2017
Thank you for taking the time to review our property. We're very happy to hear you enjoyed your stay with us and hope to see you again for future trips to Pigeon Forge.
Location was good but did not live up to the standards we're used to for this chain. Place is run down and needs updating. When you're spending over $100 a nite, you expect more. If we hadnt gotten into town so late, we would have...More
Response from Josh T, Manager at Holiday Inn Express Pigeon Forge/DollywoodResponded 24 April 2017
I want to thank you for taking the time to review our property. We do strive to make every guest's stay with us a good one, and I'm very sorry to hear we have let you down. We are in hopes of a renovation in...More
US$129 - US$191 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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United States >
Sevier County >
Also Known As
Holiday Inn Express Pigeon Forge/Dollywood Hotel Pigeon Forge ,
Response from 1Cleangirl2015 | Property representative |
There are no pets allowed at the holiday inn express , sorry for any inconvenience.
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Hi, I noticed there was a review that said there was no indoor pool. What is that all about? The pictures show an indoor pool, is it under maintenance? We are booked here in June, will this be an issue then, we are staying with our children.
15 March 2016|
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Response from fyremaven | Reviewed this property |
There are actually TWO Holiday Inn Express hotels in Pigeon Forge. The one we stayed at had an indoor pool, if I remember correctly. One way to find out with certainty is to CALL the exact hotel you plan to book for the... More
There are actually TWO Holiday Inn Express hotels in Pigeon Forge. The one we stayed at had an indoor pool, if I remember correctly. One way to find out with certainty is to CALL the exact hotel you plan to book for the summer, they will be able to tell you for sure. My visit was last October so things MIGHT have changed, hotels often update or remodel areas that get a lot of use.
One thing for sure, if you are going in June and the indoor pool is out of order the outdoor one should be fine for use. Good luck and have a GREAT trip this summer, we really enjoyed ourselves in that part of the state, so much to see and do you might not have a lot of time for swimming. Remember the Great Smoky Mountains are only 10 miles away and there is a ton of exploring to do there, I wish we had spent more time there.
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"Options! Our room (3rd floor with a jacuzzi!) mountain view. (Another had a fireplace)."