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This is by far the WORSE HOTEL I’ve EVER stayed at!!!! We went to check in an HOUR AFTER we were supposed to, our room wasn’t ready. So we left and did a few things came back TWO HOURS later and IT STILL WASN’T DONE! I had payed extra for a jacuzzi room so I asked if we could get a percentage off for the inconvenience. I mean that’s the least they could have done since it was THERE HOURS AFTER check in. The lady said she would ask her manager and get back to me. Of course she never did and when I went to ask her she just ignored me and pretended like I wasn’t there! I know it’s hard to keep things on a schedule; however, THREE HOURS AFTER CHECK IN is ridiculous when you’re paying almost $170 to stay there!
We came here on vacation booked it for 12 nights, requested first floor, had to pay at booking with no refunds. Upon arrival we were told we couldn't have 1st floor for that many days so we had to take 2nd floor, there were only 5 to 7 cars in parking lot for the first 3 nights (?). The rooms were very small, small beds, pillows hard as rocks, the second day came in found roaches on the beds asked them to spray the room, the third day the toilet overflowed flooded the entire bathroom called told them was told to come get plunger and towels to clean it up so I went down to desk got plunger,towels and laundry cart and came back up and cleaned it up myself and plunged the toilet and got it working properly myself. Ugh. The next night roaches again reported it again . Everyday I had to makeup our own beds, housekeeping would leave clean towels, empty trash and that's it but always left their tip envelope in plain sight , I gave tips , after 8 nights I got mad because they didn't even pick up dirty towels or leave towels on that day I went to front desk and complained that not once in 8 days had they changed sheets made beds left toilet paper, I had to ask for toilet paper three times.this is day 9 we will see . I wouldn't recommend this place to anyone.
The hotel is a little dated (90's) but relatively clean and priced accordingly. It sets on a summit and offers a nice view however in icy situations may be difficult to access. The breakfast bar is bare bones but enough to start the day. The rooms are spacious and we'll kept for the age. For shopping or just a nights rest I would recommend this hotel for the price. The beds are medium in comfort. A pillow top placed on a mattress. All in all a good value. I read the bad reviews and nearly didn't choose this hotel but as the case many times these are people expecting a Lexus and paying for a Altima.
Room was average, but had a good view. Shower had good pressure and was warm. We stayed a Friday and Saturday night. We were out most of the day on Saturday, but no maid service was orovided that I could tell. Most places make the bed and do some light housekeeping. The view from our window was nice. Breakfast was doughnuts, biscuits/gravy, so we ate out Location is central to several activities. Even though room was clean, it seemed a little messy- the bedskirt was askew, etc.
The room was clean, but in need of an update- same with the bathroom. There was a mini fridge and microwave in the room. The staff was nice, but I didn’t have a need to interact with them other than check in/out. This pillows were extremely hard, and the WiFi was hit or miss, at best.
The walls are extremely thin. You can hear the normal volume conversations of those staying in the rooms next to you. Which isn’t a problem unique to this hotel. Overall, it wasn’t bad for the price point. If you’re looking for luxury and fancy amenities, you’ll have to pay more at a different place.
The free continental breakfast was what you would expect- cereal, toast, bagels, juice, and coffee. There were biscuits and gravy, as well. Not fancy, but I think it was expected at this price.
The only odd complaint I had was that there was a strong sewage smell that filled the room twice during the stay, but it went away quickly. I’m guessing there may be some drain issues in the place.
Overall, not bad for the price point and last minute trip. I’ve stayed at worse places for more money.
Would I pick this place again? If it weren’t a last minute trip on a tight budget, probably not, but it was clean, and it served the purpose needed.
I have no idea what tickets they have . But they are running a special on BED BUGS. . Run don't walk from this nasty place. I booked through Expedia, because of the price. I have spent more than the difference of the... More
I have no idea what tickets they have . But they are running a special on BED BUGS. . Run don't walk from this nasty place. I booked through Expedia, because of the price. I have spent more than the difference of the room to replace what I threw away for fear of bringing home their filthy BUGS!