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The Inn On The River

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The Inn On The River
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2,065 Reviews from our TripAdvisor Community

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Showing 2,060: English reviews
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Chicago, United States
Reviewed yesterday NEW

We loved the extra friendliness of every staff member we came in contact with. Our room faced the river and had a great view. We loved the Bible opened to the 23rd Psalm and the message on the bookmark. The room was very comfortable and had everything that we needed. The refreshments in the lobby were a fun touch. We...

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Helpful?
Thank Sue P
Midway, Tennessee, United States
Reviewed yesterday NEWvia mobile

Beautiful hotel! The staff is very friendly and helpful, the rooms clean, and the breakfast view, AMAZING! I will certainly stay here again. The bed was a little firm for me, but that is personal preference of course.

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Thank Amanda W
Reviewed 2 days ago NEW

The Inn On The River is a must for everyone to experience. From the moment you walk in you are treated like family. I can't say enough about how friendly the staff are and how clean and beautiful the Inn is. Being able to eat a great breakfast outside and hear the river go by with the birds chirping, squirrels...

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Thank Janice H
SLSmith2016, Manager at The Inn On The River, responded to this review

As Guest Service Manager I wanted to a take a moment of my time to thank you for your generous words regarding your stay. Taking time out of your day to tell others about your experience at the Inn will provide future guests an indisputable reference to find the best hotel in Pigeon Forge.

Reviewed 2 days ago NEW

excellent stay, have stayed there a couple of times and am always satisfied. We stayed Easter weekend and although it was crowded the staff did a excellent job of keeping up with everything. We have already made reservations for next year.

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Thank leet613
SLSmith2016, Manager at The Inn On The River, responded to this review

All of the staff here strive everyday to ensure that every guest that stays with us can make the Inn On the River their home away from home whenever visiting us in The Great Smokey Mountains. We very much look forward to seeing again soon.

Pembroke
Reviewed 3 days ago NEW

We did not expect to have the experience we received. The room was breathtaking. The staff was welcoming. The service we received was wonderful. The breakfast staff was very friendly and would ask if we needed anything. We actually wished we had booked our whole week with them instead. The location was great because it was in the middle of...

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Thank 71lockwood
SLSmith2016, Manager at The Inn On The River, responded to this review

As your home, away from home in the Smoky Mountains, we are pleased to hear about your recent stay with us at The Inn On the River. From the moment you check-in, until you have to leave us; our staff endeavors to make your time here as enjoyable and comfortable as possible. From our buffet breakfast to popcorn in the...

Marietta, Ohio
Reviewed 3 days ago NEWvia mobile

Absolutely enjoyed our stay at this hotel. Very clean, the staff was extremely friendly and helpful. We loved our view of the river from our balcony. Breakfast was always delicious. We will stay here again the next time we visit pigeon Forge.

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Thank Doublej986
SLSmith2016, Manager at The Inn On The River, responded to this review

From the moment you are greeted by smiling faces at the front desk; to your carefully made beds. We, at the Inn On the River, attempt to make every aspect of your stay as carefree as possible. So, we want to thank you for taking the time to tell us about your experience here. We take great pride in being...

Bedford, Indiana
Reviewed 3 days ago NEW

We stayed at The Inn on the River hotel for the first time and it was fantastic. As soon as we checked into our room, we got a call from the front desk asking if everything was satisfactory. The location of the hotel is in the heart of Pigeon Forge. Close to everything. We will be staying at The Inn...

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Thank mhunsake
SLSmith2016, Manager at The Inn On The River, responded to this review

As the Guest Service Manager, I would like to take the time to thank-you for letting us know about your experience here at The Inn On the River. Our patio and Lobby are a great place to catch up with old friends, or make new ones. The relaxing atmosphere is perfect for conversation or even a quick game of cards....

Reviewed 6 days ago NEW

We have stayed here 2 yrs in a row and we love it! Very clean, very family and kid friendly. We love the breakfast, pools, hot tub, the evening complimentary popcorn and tea and fire pit! Room was great and we love the balcony view of the river. Great location. Can't say enough good things about this hotel and we...

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Thank Pamela B
SLSmith2016, Manager at The Inn On The River, responded to this review

All of the staff here strive everyday to ensure that every guest that stays with us can make the Inn On the River their home away from home whenever visiting us in The Great Smokey Mountains. We very much look forward to seeing again soon.

Abingdon, Virginia
Reviewed 1 week ago

We love the location because we were able to walk everywhere instead of fighting bumper to bumper traffic. Our room was clean and updated. We really like the Laminated floors I hate dirty motel carpet. The staff was very friendly and the breakfast was really good. Becky Shortridge, Abingdon Va

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Thank BeckyShortridge
SLSmith2016, Manager at The Inn On The River, responded to this review

Thank you for taking considerable time out of your busy schedule to share your experience at The Inn On the River. We greatly appreciate your feedback. And, look forward to your next visit with us as your home away from home.

Missouri
Reviewed 1 week ago

This hotel is exceptional! I really mean it!!! It is beautiful everywhere. Nice Nice Nice lobby, breakfast area, outside area, rooms are very nice. It is CLEAN everywhere you go in this place. Rooms are very clean. Our room was next to the shallow river. You could sit outside on the balcony and just watch the ducks swim by. Very...

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1Thank cheryl61
SLSmith2016, Manager at The Inn On The River, responded to this review

As the Guest Service Manager I wanted to thank you for taking your time to let us know about your experience at The Inn On the River. Your comments will help us to improve ourselves. This way your next stay with us will fulfill and exceed your expectations. We greatly anticipate your next stay with us

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
Official Description (provided by the hotel)
The Inn on the River presents 128 newly renovated guest rooms with interior corridors featuring one half with private balconies or patios on the beautiful Little Pigeon River. All tastefully decorated Deluxe Guest Rooms have Serta pillowtop mattresses, white duvet bedspreads, maple furniture, granite counter tops, in-room Keurig coffee makers, mini-fridges, hair dryers, iron and ironing boards. King Suites are available with in-room gas fireplaces, and in-room Jacuzzi tubs. Mini Suites with a sitting area and Queen size sleeper sofas are available along with handicap accessible guest rooms. Along with your room, you'll enjoy a complimentary full hot breakfast, nightly complimentary popcorn in the lobby, and 24 hour coffee and tea. ... more   less 

Additional Information about The Inn On The River

Address: 2492 Parkway, Pigeon Forge, TN 37863-3225
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: €98 - €183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Inn On The River 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
The Inn On The River Hotel Pigeon Forge
Hampton Inn Pigeon Forge
Pigeon Forge Hampton Inn
Hotel Style:
#3 Romantic Hotel in Pigeon Forge
#3 Business Hotel in Pigeon Forge
#3 Family Hotel in Pigeon Forge
#4 Green Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from The Inn On The River staff and other travellers.
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Questions? Get answers from The Inn On The River staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Riverside, higher up”
245suep, 25 Apr 2017 | Read review
“Try to get a river side room, but you can't go wrong with any room,”
janicehB3044GR, 24 Apr 2017 | Read review
“The room was good and comfortable and we love the balcony.”
willprintinc, 11 Apr 2017 | Read review
“Hotel sits length wise- one side faces the mountains/river, if it's important to you ask for a view. 4th floor is the highest & very nice.”
lfdb, 11 Apr 2017 | Read review
“Be sure and watch for the squirrels, they put on quite a show.”
johnhI4566NV, 11 Apr 2017 | Read review
5 of 5