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MainStay Suites

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543 Reviews from our TripAdvisor Community

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Showing 543: English reviews
Spring Hill, Tennessee, United States
Reviewed 28 February 2016

Found this hotel on line looking for a room for a spur of the moment trip to Pigeon Forge. This property was built in the 90's from what I'm told but was recently renovated. The beds were replaced a year ago. The beds were very comfortable and they furnished plenty of very comfortable pillows. The room was clean, especially the...

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Helpful?
Thank David E
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Brooklin, Canada
Reviewed 16 February 2016

About half a mile away from the strip, this place is situated in a little valley with lots of trees, a mountain stream and beautiful views. It is modern and comfortable. The kitchens are laid out well and the rooms large and airy. The balcony overlooks mountain views. Breakfast is good, with biscuits, scrambled egg, link sausage, waffles, bagels etc....

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1Thank BeepTraveller
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Berea, Kentucky
Reviewed 16 February 2016

We were in town for a Gymnastics meet when the weather forecast turned bad. The choice was to drive back to Kentucky during a winter storm or find a hotel to wait it out. I found Mainstay on Tripadvisor and made reservations for that evening. The hotel was very affordable. Rooms and hotel was very clean and well managed. Several...

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Helpful?
Thank deputy242
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

dalton
Reviewed 7 February 2016

One of the cleanest hotels I've ever stayed in. Exceptionally clean! Very comfortable! Everything you need in one place. Very friendly and accomodating staff. Rooms are spacious and well decorated. Would recommend for couples, families or groups. Free hot breakfast is a bonus. I simply can't say enough about how clean and well maintained this hotel is. Will definitely be...

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Thank timandrende
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Rustburg, Virginia
Reviewed 1 February 2016

The rooms were clean and very spacious. All of the staff was very helpful and the breakfast is pretty good for a hotel breakfast! Beds were very comfortable and it was great to have a full kitchen. Indoor pool was very nice and they have a cool lazy river and outdoor pool for the summer months.

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Helpful?
Thank Christi T
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Vineyard Haven, Massachusetts
Reviewed 31 January 2016 via mobile

Wonderful people wonderful place! We will definietely be returning here from now on for our yearly trips to pigeon forge. Thanks everyone for a great experience in TN! Free Wifi and breakfast every morning

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Helpful?
Thank Alicia S
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Reviewed 25 January 2016 via mobile

We had a lovely stay here. The room was clean and the staff was very friendly! I have nothing but good to say about this place but if there was one thing it would probably be the bathroom could be updated a little and the location is not right on the main drag...but I still would stay here again in...

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Helpful?
Thank Deborah M
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Jasper
Reviewed 14 January 2016

We went up on Christmas Eve and our kids came up they were so good to us the room was clean and comfortable,will definitely stay there again great place just off the strip nice and quite.The breakfast was a very good full breakfast,but would have like some bacon,But that's just me

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1Thank Denise H
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Rome, Georgia
Reviewed 10 January 2016

We stay in pigeon forge every thanksgiving with our 8 year old granddaughter. I decided to stay here because our usual place was booked. Indoor pool is a requirement because my granddaughter loves to swim. This place is beautifully located along side a stream. Check in was quick. Clean hotel with friendly staff. Our room was at the back. Room...

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Helpful?
Thank jane g
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Mrytle Beach
Reviewed 9 January 2016

Mainstay Suites is beautiful...great location...indoor clean pool...beautiful rooms with full granite kitchen....awesome breakfast...and the best service ... Thano you Sheryl, Lisa and Nate the best front desk team...very helpful, fast service and great information...cannot wait to go back!!

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1Thank vpawlak
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Mainstay Suites an ALL-SUITE hotel located in Pigeon Forge. Indoor/outdoor pools, full breakfast. Located near the new LeConte Center, Dollywood, Dixie Stampede, The all new Island, WonderWorks and Titanic Museum. We also have a convention center for up tp 350 guest with meeting room space available. ... more   less 

Additional Information about MainStay Suites

Address: 410 Pine Mountain Rd, Pigeon Forge, TN 37863-3766
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: €82 - €161 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Mainstay Suites Pigeon Forge
Pigeon Forge Mainstay Suites
Mainstay Hotel Pigeon Forge
Mainstay Pigeon Forge
Mainstay Suite Pigeon Forge
Hotel Style:
#8 Family Hotel in Pigeon Forge
#9 Business Hotel in Pigeon Forge
#21 Romantic Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites staff and other travellers.
13 questions
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Berea, Kentucky
10 months ago
Jacksonville, Florida
Fairfield, Pennsylvania
over a year ago

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Questions? Get answers from MainStay Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony facing the creek”
 of 5 bubbles bbabe1623, 12 Nov 2016 | Read review
“Room on first or second floor”
  • Kitchen Area
 of 5 bubbles Linda44149, 9 Nov 2016 | Read review
“I like to stay on the first floor as it is convenient to all the dining, pool, conference rooms and the exit”
 of 5 bubbles anneC2367XZ, 23 Aug 2016 | Read review
“Stay away from the stairs. Leave your Heat/AC on all the time with the circulation fan running even while your gone.”
 of 5 bubbles OhioJoeOhio, 18 Aug 2016 | Read review
“Ask for a room facing the pool.”
 of 5 bubbles cgkendall123, 12 Aug 2016 | Read review
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