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MainStay Suites

673 reviews
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Traveller (185)
Room & Suite (161)
Pool & Beach (48)
Overview
  • Excellent63%
  • Very good27%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“lazy river”(112 reviews)
“the main drag”(54 reviews)
“main stay”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (673)Write a Review
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Traveller rating
409
187
48
19
9
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Time of year
LanguageEnglish
409
187
48
19
9
Show reviews that mention
All reviewslazy riverthe main dragmain stayfull size refrigeratorteddy bear wafflesstove topconference centerindoor poolinner tubestwo blocksbiscuitskitchen areasmall kitchenice makeroff the stripfamily reunionqueen suite
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11 - 15 of 672 reviews
Reviewed 9 December 2017 via mobile

We stay here every December for our family Christmas vacation!!! This is our fourth year !!!Affordable pricing great staff very clean and a free breakfast bar that’s great to get a bite to eat before you head out for your fun filled day!!!More

1  Thank Cindy_lou430
Response from MainstaySuitesPF, General Manager at MainStay SuitesResponded 7 January 2018

Thank you for completing the online survey and staying with us while you visited Pigeon Forge. We value your comments and always strive to give our guest a perfect 5 experience. Thank you for staying with us and we look forward to seeing you soon....More

Reviewed 8 December 2017

The best hotel in Pigeon Forge that is off the main strip and quiet. The Clarion does have them beat regarding their available breakfast items, but Main Stay has a connected convention center, indoor and outdoor pool and lazy river to enjoy, plus the fact...More

Review collected in partnership with this hotel
Thank baltimore121
Response from MainstaySuitesPF, General Manager at MainStay SuitesResponded 7 January 2018

Thank you for completing the online survey and staying with us while you visited Pigeon Forge. We value your comments and always strive to give our guest a perfect 5 experience. Thank you for staying with us and we look forward to seeing you soon....More

Reviewed 8 December 2017

love this hotel, always clean and very friendly staff, Breakfast is great and always have plenty stocked for their busy mornings. Love the pool area also in the summer time. Love that we can cook in the room and not have to always go out.More

Review collected in partnership with this hotel
Thank waferrich58
Response from MainstaySuitesPF, General Manager at MainStay SuitesResponded 7 January 2018

Thank you for completing the online survey and staying with us while you visited Pigeon Forge. We value your comments and always strive to give our guest a perfect 5 experience. Thank you for staying with us and we look forward to seeing you soon....More

Reviewed 5 December 2017

This was our second stay. We had over 300 people in our group. Hotel is kept very clean and rooms are very spacious. Full kitchen and sofa area. Comfy beds. We were here for a football tournament, and the hotel staff is very accommodating to...More

Review collected in partnership with this hotel
Thank michelle r
Response from MainstaySuitesPF, General Manager at MainStay SuitesResponded 7 January 2018

Thank you for completing the online survey and stay with us while you visited Pigeon Forge. We value your comments and always strive to give our guest a perfect 5 experience. Thank you for staying with us and we look forward to seeing you soon....More

Reviewed 4 December 2017

This is one of the most convenient locations in Pigeon Forge with access to all it has to offer but away from the noise. The facilities are on par with the best in the area and in the safest of all locations.More

Review collected in partnership with this hotel
Thank michaelhS3157WO
Response from MainstaySuitesPF, General Manager at MainStay SuitesResponded 5 December 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$88 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Pigeon Forge
#9 Business Hotel in Pigeon Forge
#21 Romantic Hotel in Pigeon Forge
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$88 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Pigeon Forge
#9 Business Hotel in Pigeon Forge
#21 Romantic Hotel in Pigeon Forge
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (185)
Room & Suite (161)
Pool & Beach (48)
Dining (16)
Amenities (16)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
2 February 2018|
AnswerShow all 2 answers
Response from Richard S | Reviewed this property |
Yes, there is a designated smoking outside ONLY.
1
Vote
Krisshina M
19 October 2017|
AnswerShow all 10 answers
Response from OMM0351 | Reviewed this property |
Yes, it does. The kitchen has a full size refrigerator and full size range and oven. All new, very nice.
0
Votes
Pamela P
12 September 2017|
AnswerShow all 3 answers
Response from MainstaySuitesPF | Property representative |
usually the first or second week of October. they start getting cold the water in the 70s. We do not heat the outdoor pool when temps dip below 60 at night
1
Vote
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Room Tips
"All rooms are great and they have a nice variety from the double beds to the single ones. You can't go..."
Read review
"Get a lower floor room, elevators are really slow"
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"Balconies look very nice, but the bright light outside stays on all night."
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"Check the bed before you check in"
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