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MainStay Suites

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586 Reviews from our TripAdvisor Community

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Showing 586: English reviews
Fort Payne, Alabama
Reviewed 1 week ago

Quiet location that was easily accesible from Pigeon Forge. The rooms were very spacious. The pools were nice and my kiddos loved the lazy river. Each morning an excellent breakfast is served with lots of choices from fresh fruit to gravy and biscuit. All of the staff is very polite and accommodating!

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Helpful?
Thank Hayden S
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Steve Payne...

Tompkinsville, Kentucky
Reviewed 1 week ago

hotel was clean and well kept. check in was fast. very good nights sleep, breakfast was all you could ask for, will be back as this was the third time staying there, the grounds are well kept and the pansies were fantastic. the outdoor pool was a big hit with the kids. the pool was clean and maintained well.

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Helpful?
Thank 2020jerryt
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Steve Payne...

Reviewed 2 weeks ago via mobile

Very nice clean hotel friendly staff good breakfast choices but a bit crowded the pools were nice inside and out only thing was the little lazy river pool was a bit dirty with trash but it was windy so might had blown in. The main strip was very crowded as they had a car show going on an people just...

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Helpful?
Thank Mickey M
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Steve Payne...

Englewood, Tennessee
Reviewed 2 weeks ago

We have stayed at MainStay Suites on two different occasions and both were great experiences! Rooms were clean and more than sufficient to meet our needs. The complimentary breakfast was great and the staff were so friendly. Will definitely stay here again!

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Helpful?
Thank Stephanie R
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Steve Payne...

Mount Washington, Kentucky
Reviewed 2 weeks ago via mobile

Very pleased with our stay! The room was very clean. Staff was friendly and helpful. Great location. Breakfast had a variety of options - hot items, cereal, fruit, toast/pecan rolls/bagels, and oats. They have additional seating areas, but it is located away the food. The indoor pool/spa area was nice. It is well maintained. Water was clean. There wasn't over...

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Helpful?
Thank Jessica R
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Steve Payne...

Reviewed 3 weeks ago

Loved this gem of a find off the main drag and noise of Pigeon Forge but still very close to all the activites. Rooms were great with full service kitchen. Nice pool area for the family. Property was very nice with creek that you can walk along. Would definately return for our next visit.

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Helpful?
Thank Robin R
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Steve Payne...

Lexington, Kentucky
Reviewed 3 weeks ago via mobile

The room was a very comfortable size and clean, no issues there. For the price it is hard to beat. Downside there is a RV across the road that has figured out they can sneak over for the breakfast and indoor pool, leaving both very over crowded. Staff was friendly and eager to help. Just wished there was a way...

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Helpful?
Thank ebert33
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Constantine, Michigan
Reviewed 3 weeks ago

I do a lot of walking and the property is great, nice creek with ducks and egrets. The room was nice privacy for our teenager. It was walking distance to town for me, but husband and teenager drove there. There were a lot of families with kids enjoying the pool.

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Helpful?
Thank Diana D
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Reviewed 3 weeks ago via mobile

I absolutely loved this hotel. The location is very convenient to most attractions. My room was perfect, my balcony was facing the pool/lazy river. Room was clean and very spacious. Everyone was so nice and friendly. Free breakfast is always a plus for me. Will definitely stay again.

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Helpful?
Thank Maranda C
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Reviewed 3 weeks ago via mobile

Friendly and helpful staff. Very nice hot breakfast. That really helps families save money while on vacation. Room was just like the pictures on their website. Kids really enjoyed the pools and lazy river. Only thing missing was a water slide. But, they got over that in about 10 seconds ... lol

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Helpful?
Thank Christopher S
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Mainstay Suites an ALL-SUITE hotel located in Pigeon Forge. Indoor/outdoor pools, full breakfast. Located near the new LeConte Center, Dollywood, Dixie Stampede, The all new Island, WonderWorks and Titanic Museum. We also have a convention center for up tp 350 guest with meeting room space available. ... more   less 

Additional Information about MainStay Suites

Address: 410 Pine Mountain Rd, Pigeon Forge, TN 37863-3766
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: €93 - €173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Mainstay Suites Pigeon Forge
Pigeon Forge Mainstay Suites
Mainstay Hotel Pigeon Forge
Mainstay Pigeon Forge
Mainstay Suite Pigeon Forge
Hotel Style:
#8 Family Hotel in Pigeon Forge
#9 Business Hotel in Pigeon Forge
#21 Romantic Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites staff and other travellers.
19 questions
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3 months ago
Berea, Kentucky
over a year ago

See all questions (19)

Questions? Get answers from MainStay Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take you business conferences here, it is a great facility for trainings or company functions. It is also great for family vacations with pool and complimentary breakfast. Book early for busy times!”
534stephena, 24 Apr 2017 | Read review
“4th floor rear of hotel was quite. will use room 411 again”
2020jerryt, 16 Apr 2017 | Read review
“Elevator is very slow, so ask for a first floor room if this will be an issue.”
nancyk83, 18 Mar 2017 | Read review
“extra towels are a plus if you can get them.”
sandib758, 15 Mar 2017 | Read review
“If I went again, I would stay on the 4th floor, were there is no noise above you...”
78wades, 20 Feb 2017 | Read review
5 of 5