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Comfort Inn

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211 Reviews from our TripAdvisor Community

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Showing 211: English reviews
Kingsport, Tennessee
Reviewed 6 July 2016

Per website, check in time was 3pm. So after a long day of ATV riding at Windrock...arrived to check in at 3:15pm to take a much needed shower so that we could go out to dinner...only to be informed by the front desk person, that the room wasn't ready, & would be ready by 4. I asked why my reservation...

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Helpful?
Thank tntravelers2016
Troy P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to post a online review with feedback regarding your recent stay with us. First and foremost allow us to apologize for the inconveniences you experienced during check-in process. It appears during a recent website update, our Check-In time changed to a 3:00pm Check-In time...we have now resolved this issue to ensure no more guests...

Reviewed 27 June 2016

While it was a bit better than other Comfort Inns, for the area and for the type of hotel, it was too much money. Unfortunately, we didn't have much of a choice but eastern Tennessee seems to have too many hotels charging too much compounded by the fact that the state and local governments impose high taxes to avoid having...

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Thank Mish_the_Fish
Troy P, General Manager at Comfort Inn, responded to this review

Dear Valued Guests, Thank you for taking the time to post a review regarding your recent stay with us. Your feedback is valuable to us and we will try to use this information to improve and continue in providing exceptional service to our guests. We are sorry for our rates being so competitively high in Oak Ridge, TN. Thank you...

Chattanooga, Tennessee
Reviewed 19 June 2016

Rode Windrock and this place was recommended to us. The good: Location. Lots of stores, gas stations and places to eat. Check in was fast. Lots of parking. Room was spacious and clean. Comfortable bed. Price. The bad: The air conditioner worked but the hi/lo fan adjustment was broke (room 301). We heard they sold Windrock permits but the clerk...

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Helpful?
1Thank Pat P
Troy P, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to complete a review regarding your recent stay with us. We pride ourselves in service and strive each day to ensure our guests enjoy a comfortable and pleasant stay. We are pleased you encountered this during your stay with us. We apologize for the air conditioner adjustment not working on the...

Grayson, Georgia
Reviewed 12 June 2016

Looks great from the outside and the downstairs looks great. Rooms are ok, but the bathroom is tiny and don't look too close. Exercise room is in bad shape. Two pieces of equipment are broken. Pool has a closed sign on it- railing is loose & guests must sign a waiver to use it! No telling how long these two...

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Helpful?
Thank katork
Troy P, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you so much for taking the time to complete a review regarding your recent stay with us. First and foremost allow me to apologize on behalf of myself, staff and hotel for failing to meet your expectations. We are deeply sorry for the fitness center equipment and pool issues on your recent visit with us. We...

South Carolina
Reviewed 12 June 2016

We recently visited the area for a family function and we were totally pleased with our stay at Comfort Inn/Oak Ridge TN. The accommodations were fantastic; the breakfast was a full delicious breakfast, not just snacks. We had other family members pay far more at a nearby hotel for a lot less value than we received. Thank you for an...

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Thank mrsdoc97
Troy P, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you so much for taking the time to complete a review regarding your recent stay with us. We pride ourselves in service and strive everyday to ensure our guests enjoy a comfortable and pleasant stay as possible. We are pleased you encountered this during your stay. Thanks for staying with us, we really appreciate your business!...

Porter, Indiana
Reviewed 11 June 2016

I have stayed at most of the hotels in and around Oak Ridge and I have found my new home away from home. Everything about this hotel keeps meeting my expectations and the customer service of their employees is absolutely second to none! I run a customer service call center for a living and I would absolutely hire most of...

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Helpful?
Thank soxfancm
Troy P, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you so much for taking the time to complete a review regarding your recent stay with us. We pride ourselves in service and strive everyday to ensure our guests enjoy a comfortable and pleasant stay as possible. We are pleased you encountered this during your stay. We are privileged to have such a great team of...

Beavercreek, Ohio
Reviewed 17 May 2016

Room was very clean. It was also clean fresh, non smoking, and recently redecorated. Parking was very secure, where we could see our car from room. Breakfast was hot and very well stocked with many choices. Employees were very nice.

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1Thank ARTHUR W
Troy P, General Manager at Comfort Inn, responded to this review

We would like to thank you for completing this review with such positive feedback and 5 out of 5 ratings on your recent stay. We pride ourselves in our service to our guests and our team members work hard in operations to ensure our guests continue to experience this everyday. We are pleased that you encountered this during your stay...

Napa Valley, California
Reviewed 10 May 2016

We had a fabulous time staying at this hotel. We were really impressed at the amazing service that Kate gives when it comes to good breakfasts. She absolutely went above and beyond to make us feel welcome for the 5 days we were there. Bill Roberson was also an employee that stood out. He took the time every morning to...

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1Thank live2traveltheusa
Troy P, General Manager at Comfort Inn, responded to this review

Thank you so much for taking the time to complete this review with such positive feedback and 5 out of 5 ratings on your recent stay with us. We pride ourselves on providing superior service by training and developing our staff on hotel operations; while delivering exceptional hospitality to each of out guests. We are excited that you experienced this...

Columbus, Ohio
Reviewed 24 April 2016

I met some family members for a mini reunion with local family. I was real pleased with the service from the Comfort Inn. They made our visit very comfortable and they were always willing to help and do more. Many kudos to a great staff...

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Thank lmluther4
Austin W, Front Office Manager at Comfort Inn, responded to this review

Thank you so much for taking the time in filling out this survey letting us know about your recent visit here with us. We do hope that if you are back in the area you will come and stay with us again!

Louisville, Kentucky
Reviewed 24 April 2016 via mobile

We arrived around 11am and our room wasn't ready and check in isn't until 3pm. The cleaning crew took care of our room and we were in our room in about 20 minutes! They have a very nice breakfast with a wide selection. The management staff was nice enough to set up a birthday party there after breakfast was done...

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Helpful?
Thank Logan s
Austin W, Front Office Manager at Comfort Inn, responded to this review

Thank you so much for taking the time in filling out this survey letting us know about your recent visit here with us! We all strive to make sure each and every guest feels like family and that we can make sure they want to keep coming back. Again thank you!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast included
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Southern Hospitality, welcoming rooms and friendly service all at a great rate. The Comfort Inn hotel provides a warm, inviting atmosphere ideal for both business and leisure travelers. Guests at this Tennessee hotel will appreciate the conveniences provided by this modern property. All spacious guest rooms offer that home-away-from-home feeling and come with coffee makers, hair dryers, irons, ironing boards and cable television with free movie channels. Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn the perfect way to start your day. Stay with us the next time your travels bring you to Oak Ridge, Tennessee. ... more   less 

Additional Information about Comfort Inn

Address: 433 S. Rutgers Ave., Oak Ridge, TN 37830
Region: United States > Tennessee > Oak Ridge
Price Range: €83 - €136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Comfort Inn Oak Ridge
Oak Ridge Comfort Inn
Hotel Style:
#1 Business Hotel in Oak Ridge
#1 Family Hotel in Oak Ridge
#1 Romantic Hotel in Oak Ridge
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Questions & Answers

Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We weren't conscious of noise anywhere in the building. Two of us aren't young, but we still manage to have excellent hearing!”
 of 5 bubbles rderby2, 2 Mar 2017 | Read review
“Doesn't matter unless you have your windows open, then west side.”
 of 5 bubbles dcthompson2, 14 Feb 2017 | Read review
“Do not try and park at Wal-Mart. Just walk. You'll see.”
 of 5 bubbles bongopirate067, 13 Feb 2017 | Read review
“We changed to a king room with a sofa, which helped with family gatherings.”
 of 5 bubbles CeBfromToronto, 6 Jan 2017 | Read review
“We had a end room on the 3rd floor and it was very quiet.”
 of 5 bubbles Aersww, 17 Sep 2016 | Read review
5 of 5