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Quality Inn

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145 Reviews from our TripAdvisor Community

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Showing 145: English reviews
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Reviewed 6 days ago NEW

March 17, 2017 don't do it; better than a tent, but that's about it. Old run-down interior; pool out of commission; moldy smell on bottom floor near pool; exercise room closed for maintenance; breakfast area old and run down (we were afraid to try it); mattress uncomfortable; shower fixtures nearly falling off wall; will NEVER EVER stay again.

Thank Michael D
Section, Al
Reviewed 15 October 2016 via mobile

Friendly staff,clean pool,relaxing hot tub.Great room for a nice get away and close to everything you need like Walmart,and lots of restaurants.The staff was quick to fix a problem with our key when we firsr arrived.Would definitely stay again!

Thank dguffey2679
About Hotel's Favourite Review
rri696, Guest Relations Manager at Quality Inn, responded to this review

dguffey2679, We are elated to read your review and learn you had an enjoyable stay with us and we met your expectations of service and comfort. We are happy our location was convenient for your needs and that our staff provided quick service to fix your key. Thank you so much for sharing such a delightful review and 5 star...

Reviewed 18 February 2017 via mobile

We came to the Gatlinburg Tn area to get away for the weekend. We booked this hotel online due to the price was decent and from the pictures it looked very nice! We got here and got our room, Came to the room and the room has holes in the bathroom wall. Chipping paint and just has a nasty feel...

Thank Tyler B
Chattanooga, Tennessee
Reviewed 8 January 2017

We stayed here a few nights and it is an older hotel, but the pool is really nice. The rooms were clean and the hotel staff are very polite. Breakfast was average and the beds were comfortable. I would definitely stay here again.

Thank jeffphillips1
rri696, Guest Relations Manager at Quality Inn, responded to this review

Dear jeffphillips1, Thank you so much for your compliments to our breakfast options and service. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We also appreciate your suggestions for improvement and look forward to impressing you during future stays.

Federal Way, Washington
Reviewed 7 December 2016

One of the better Quality Inns I have stayed at - the indoor pool and hot tub were a real treat. It appears they have done some upgrades to the pool area to create a tropical feel. Room was large and comfortable - plenty of dinner options close by. Breakfast in the morning was good - an excellent AAA rate...

Thank noworries2000
Reviewed 26 November 2016 via mobile

We stayed here and travelled in to Gatlinburg to do the activities. Every worker we encountered was very nice. Rooms are dated, but clean. Breakfast was good, and pool was really awesome. I had booked my room for the wrong day and they went above and beyond to help. Thank you so much!

Thank carouselqueen
A TripAdvisor Member
Level Contributor
5 reviews
Reviewed 25 November 2016 via mobile

Rooms are clean but clearly have lots of small cosmetic issues in the room. Old tv and bed. Plenty of channels on tv but small. Front desk was great. Breakfast was a free. The only thing Quality is the name.

Thank A TripAdvisor Member
Lexington, Kentucky
Reviewed 14 November 2016

We were passing through TN and needed to stop for the night. All of the Hamptons an Fairfields were booked up. We took a chance on this hotel and was surprised. Bonnie at the desk was great and the room was clean and fairly up to date. The breakfast the next morning was waffles, gravy and biscuits, sausage and mini...

Thank JW S
Reviewed 12 November 2016 via mobile

Our room was good and nice looking indoor pool. Refrigerator in room did not work. Breakfast was ok, but food was slow coming out. Manager said breakfast person had just recently quit and this was new person's first day. Not enough tables for guests in eating area. Staff was very friendly.

Thank Sandra B
Reviewed 4 November 2016 via mobile

Great room for a great price! The front desk staff were awesome, super friendly and outgoing! Room was cozy and clean. Hot breakfast (assortment of Danishes, cereal, yogurt, coffee and juice. Gravy biscuits, sausage, eggs, and waffles) attendant was eager to offer help with anything we needed.

Thank cherhester

56 photos of this hotel

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Quality Inn

Address: 1010 Cosby Highway, Newport, TN 37821 (Formerly Super 8 Newport)
Region: United States > Tennessee > Newport
Price Range: €54 - €94 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Holiday Inn Newport
Newport Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
1 question
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Bedford, Indiana
over a year ago

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Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No room is the best room”
 of 5 bubbles G4238HLmichaeld, 19 Mar 2017 | Read review
“Interior rooms by the pool may be noisy.”
 of 5 bubbles jeffphillips1, 8 Jan 2017 | Read review
“Take a second floor room (that is actually the lobby level) overlooking the pool area.”
 of 5 bubbles noworries2000, 6 Dec 2016 | Read review
“Non smoking room are on the inside near the pool, smoking on the outside.”
 of 5 bubbles Jimj196, 27 Oct 2016 | Read review
“We have stayed a cross at the competitors with the Big sign, this is safer, quieter, cheaper”
 of 5 bubbles amdeese, 4 Oct 2016 | Read review
5 of 5