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Sheraton Nashville Downtown Hotel

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#27 of 154 Hotels in Nashville
Certificate of Excellence
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1,111 Reviews from our TripAdvisor Community

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Showing 1,085: English reviews
Ottawa
Reviewed 11 November 2015

Nice facility. The room was nicely decorated with modern yet classy dressings. Superior staff. Excellent location for downtown Nashville. Within walking distance to the new convention center, the Bridgestone Arena and Broadway street!

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Thank scaylor2015
Doug_Vandenberg, General Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear scaylor2015, Thank you for taking the time to write us a review. I am so glad that you enjoyed your time at our hotel while you were in Nashville on business - from the location to the design of your guestroom. It is my sincere hope that we will have the opportunity to welcome you back to Sheraton Nashville...

Clarksville, Tennessee
Reviewed 11 November 2015

The price I was given over the phone was not the same price after check out. And I asked questions about the room from a picture I was looking at and was given false information. I guess just to get me there.

Review collected in partnership with this hotel
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Helpful?
Thank cannonjeri
Doug_Vandenberg, General Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear cannonjeri, Thank you for reviewing your recent stay at Sheraton Nashville Downtown Hotel. I am extremely sorry to read that it did not live up to your expectations, and that the price you were quoted when you made your reservation did not reflect what was on your bill at checkout. I would love to speak to you more about...

Dolton, Illinois
Reviewed 10 November 2015

This is an excellent hotel but it's just a little pricey. I would definitely stay here again and I would recommend this hotel to anyone. They really treat you special. The only thing I would have liked is a small refrigerator.

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Thank RepJr1113
Doug_Vandenberg, General Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear RepJr1113, Thank you for taking the time to write us a review. It is great to hear that you had a good stay with us! Regarding your request for a refrigerator, I wanted to let you know that we in fact do have a few at the hotel that you can rent on a first come first served basis....

Wilmington, Delaware
Reviewed 10 November 2015

Great hotel and wonderful, attentive staff. Comfortable rooms with magnificent views of the state capital and other iconic buildings downtown. Walkable to major Nashville destinations, and available shuttle. Stayed 5 nights for a conference and loved it!

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Helpful?
Thank davidK8715YQ
Doug_Vandenberg, General Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear davidK8715YQ, Thank you for taking the time to provide us with your feedback. I am so glad that you enjoyed your time with us and liked our hotel, from the location, to your guestroom, to the service we were able to provide. We hope you are able to come back and stay with us again soon! Warm regards, Doug...

Naples, United States
Reviewed 10 November 2015

This was part of a package in November 2015 to see the CMA awards. Centrally located. Shuttle available. Safe area. Good breakfast buffet. Newly renovated. Nice lobby...very friendly staff. Would recommend!!

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Thank James P
Doug_Vandenberg, General Manager at Sheraton Nashville Downtown Hotel, responded to this review

James P, Thank you for taking the time to write us a review. It is great to hear that you enjoyed your stay with us and we are so grateful for your recommendation! Please come back and stay with us again soon. Best, Doug Vandenberg, General Manager

Chicago, Illinois
Reviewed 7 November 2015

Athe amazing experience began with Tracy Wray who helped get me accommodations at the hotel. then James the assistant manager of the valet was friendly and attentive, while always greeting me with his warm smile. I truly feel like a member of the family at this hotel and highly recommend for every to stay here while visiting.. Oh yeah and...

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Helpful?
Thank Christheroadwarrior
Doug V, General Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear Christheroadwarrior, Thank you so much for taking the time to provide us with your comments. It makes me so happy to hear that you enjoyed your time with us. I will absolutely relay your review to Tracy and James - we are all in the hospitality business because we truly enjoy providing our guests with a good experience, and...

Tyler, Texas, United States
Reviewed 5 November 2015

The Downtown Sheraton Nashville is perfectly located to enjoy many of Nashville's major sights and night life. It is centrally located just a few blocks from the main attractions such as the Country Museum Hall of Fame, Schermerhorn Concert Hall . . . and most importantly . . . the "main drags" of Downtown Nashville called "The District" and "Printer's...

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2Thank Jerold B
Doug V, General Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear Jerold B, Thank for taking the time to review your recent stay with us. I am so glad that you liked the architecture and design of our hotel and that my staff was able to provide you with a good experience. Also,it is greaet to hear that you had a good time in Nashville - it sounds like you...

Salinas, California
Reviewed 3 November 2015

Overall the staff was always friendly when I dealt with them. Getting a taxi from the front of the hotel was always easy with the help of the bellmen. Hotel room was a typical hotel room with a desk, extra chair, two beds, coffee maker, hair dryer. Nothing too fancy, but not cheap or worn out. It was raining and...

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Helpful?
Thank Kay S
Doug V, General Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear Kay S, Thank you for reviewing your recent stay. It is so great to hear that you enjoyed your time with us and that my staff was able to provide you with a good experience. We very much look forward to welcoming you back again and hope it will be soon. Warm regards, Doug Vandenberg, General Manager

Atlanta, Georgia
Reviewed 3 November 2015

What a beautiful property to spend a relaxing bachelorette party weekend. The hotel is immaculately clean and welcoming as soon as your arrive. The hotel bar, I would stay away from. The service is slow and they take a long time to recognize a new party arriving to their tables. Despite the poor bar experience, everything else met or exceeded...

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Helpful?
Thank Heather D
Doug V, General Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear Heather D, Thank you for writing a review about your recent stay at Sheraton Nashville Downtown. I am so glad that you and your friends enjoyed your weekend with us and that my staff was able to provide you with such a good experience. I will be sure to look into your comments about the service level in our...

Morgan Hill, United States
Reviewed 31 October 2015

Nice place to stay for business or personal use. We had to evacuate for a fire or alert, but they got us out quickly. Alarms were plenty loud to waken you if asleep. Very clean and quiet. Nice meeting rooms.

Review collected in partnership with this hotel
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Helpful?
Thank Tamara D
Doug V, General Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear Tamara D, Thank you for taking the time to review your recent stay with us. I'm so glad you liked your guestroom and our meeting rooms, however I'm very sorry to hear that you were bothered by our alarm going off. We are working hard to guarantee that these issues do not happen again. I sincerely hope you will...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Nashville Downtown's multi-million dollar transformation, conceptualized by New York-based designer Anna Busta, is unlike any other hotel in Nashville. Guests will not only experience brand new guest rooms, but a completely transformed lobby, reception area, wine bar, and meeting space. 25 Million Dollar renovation - completed Spring of 2014. ... more   less 

Additional Information about Sheraton Nashville Downtown Hotel

Address: 623 Union Street, Nashville, TN 37219-1706
Region: United States > Tennessee > Nashville > Downtown Nashville
Price Range: €225 - €446 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Nashville Downtown Hotel 4*
Number of rooms: 474
Reservation Options:
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Also Known As:
Sheraton Nashville
Nashville Sheraton
Hotel Style:
#10 Luxury Hotel in Nashville
#33 Romantic Hotel in Nashville
#34 Business Hotel in Nashville
#39 Family Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Nashville Downtown Hotel staff and other travellers.
21 questions
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Questions? Get answers from Sheraton Nashville Downtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room on a floor that's not under construction”
 of 5 bubbles copi7447, 5 Jan 2017 | Read review
“Rooms on Union Street side face Legislative Plaza and have a nice view”
 of 5 bubbles Deebee16384, 22 Dec 2016 | Read review
“Ill suggest getting a higher floor, and reserve it ahead of time (1 month) to get a better rate.”
 of 5 bubbles MonthlyVacations, 15 Dec 2016 | Read review
“Ask for club floor on 24!”
 of 5 bubbles tomhY6892VY, 11 Dec 2016 | Read review
“Thought not having a refrigerator was odd for the room. Would have been nice with dinner leftovers. Was told there was a fee per night for one, which I thought was poor. Lots of fees taxed on to stay for no reason.”
 of 5 bubbles trod002, 3 Dec 2016 | Read review
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