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Sheraton Grand Nashville Downtown

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#27 of 154 Hotels in Nashville
Certificate of Excellence
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Sheraton Grand Nashville Downtown
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1,204 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Grand Nashville Downtown
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Showing 1,178: English reviews
San Antonio, Texas
Reviewed 4 January 2016

The staff is great, willing to help and very friendly. Alyessa in the bar always had a smile, even when the bar was packed. Doormen helpful, when we were transporting our bags from the car to our hotel room an item was lost and every time we saw them there, Dormans asked us if we found it and they were...

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Thank montyhooker
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear montyhooker, Thank you so much for your recent review of Sheraton Nashville Downtown! I'm so happy to hear that you had a good experience at the hotel and that my staff were able to make you feel welcome. I know Alyessa and our valets will be thrilled to hear your compliments. Thank you again for your review and we...

Atlanta, Georgia
Reviewed 4 January 2016

Great hotel with a great location! My wife and I enjoyed a three day trip to Nashville over the holidays and were extremely impressed with the quality of the renovation and the friendliness of the staff! Excellent club lounge as well!

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Thank William P
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear William P, Thank you so much for your review of Sheraton Nashville Downtown! I'm ecstatic to hear that you and your wife enjoyed your stay. It is so rewarding to hear that our team helped create a great experience for our guests, and even more an SPG Platinum guest. A big thank you from my team to you and...

Reviewed 4 January 2016

When we first checked in our room there was a problem with our air conditioner, they immediately moved us and brought up a bottle of wine for the inconvenience! Who does that any more? We really enjoyed our stay. Newly remodeled contemporary and clean.

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Thank mamafile
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear mamafile, Thank you for taking the time to review your recent stay with us at Sheraton Nashville Downtown! Our goal on property is to provide the best possible service in a polite and genuine way, and it makes my day to know that we were able to correct the issue with your air conditioner quickly and up to your...

Mount Juliet, Tennessee
Reviewed 4 January 2016

Ask for a capital view room and you are overlooking the beautiful Tennessee State Capital building. Super nice stay. Highly recommend. The hotel is also only a few minutes walk from all the action on Broadway and they also provide a shuttle.

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Thank bb1222016
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear bb1222016, We greatly appreciate the time you took to write us a review and are pleased to hear of your overall positive experience with us on property. I am very glad that you enjoyed our location and view of the Capitol from your room. Please come back and stay with us again soon! Best, Doug Vandenberg, General Manager

Louisville, Kentucky
Reviewed 4 January 2016

My 2 boys and I stayed at the Sheraton Nashville Downtown while traveling to the Music City Bowl. The room was nice and the location was great. We walked to broadway and all of the awesome hot spots. Then walked to the game at Nissan Stadium. Hot breakfast was included with our Club Level room. The glass elevators and the...

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Thank Ccaspar
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear Ccaspar, Thank you for taking the time to write us a review! It is our greatest pleasure to see that you had such a great time with us and enjoyed your stay in Nashville. I am glad that you were able to take advantage of our location and the offerings in our Club Level Lounge. We look forward to...

Nashville
Reviewed 4 January 2016

I was very pleased by the hotel. It was pleasing to the eyes, and a nice staff. My room had a nice layout and great view. Only thing that was kind nagging was the room did not get as cool as I wanted it too. The thermostat said 65 but felt a lot warmer. Other then that I fully enjoyed...

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Thank shropshiredl
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear shropshiredl, Thank you for taking the time to write us a review! I am glad to see that you have enjoyed the overall design of the hotel and the service we provided. Please mention your issues with your thermostat during this stay when making your next booking so that we can triple-check that the one in the room you...

Laguna Niguel
Reviewed 4 January 2016

We stayed at Sheraton Nashville for a week around Christmas (mom + dad + kid). Hotel remodel has given the lobby a modern look; lounge area is pretty cool and comfortable with good food and drinks. My daughter loved the lobby and the pool.

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Thank Payam T
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear Payam T, Thank you for taking the time to write us a review and thank you for your compliments! I am glad that we were able to provide you and your family with a good experience and stay in Nashville. Please come back and stay with us again soon! Fondly, Doug Vandenberg, General Manager

Austin, TX
Reviewed 4 January 2016

Clean room, great location to everything.... Staff was amazing..... The bar was a nice plus, I was able to grab a bite and a sip after walking the down town area.... Parking is covered, and a little high, but was worth the stay....

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Thank bagger2016
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear bagger2016, Thank you for your glowing review of our Hotel! I am glad to see that you were able to take advantage of our central location and enjoy Session's Lounge. Sincere thanks from all of us for your kind comments and we look forward to seeing you when you visit Nashville again. Sincerely, Doug Vandenberg, General Manager

Maumelle, Arkansas
Reviewed 4 January 2016

I've paid much more for less of a room. Great value... Bartenders at the bar very nice and knowledgeable. Looks like it was just upgraded. Walking distance from Broadway street. Room was nice. Shower needed help...

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Thank bbgaustin
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear bbgaustin, Thank you for taking the time to write us a review! I am so glad that you were pleasantly surprised by the hotel and were pleased with your room and our location. Please come back and stay with us again! Sincerely, Doug Vandenberg, General Manager

Cleveland, Tennessee
Reviewed 4 January 2016

The staff were welcoming and accommodating, the rooms were clean, and the breakfast was very good. I usually stay at the Sheraton Downtown because of the accommodations and the close proximity to Broadway. It is a very easy walk to Bridgestone Arena for concerts or a Predators game.

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Thank 286jennifere
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear 286jennifere, Thank you for taking the time to write us a review! I am so glad that we were able to provide you with a pleasurable stay and we look forward to hosting you again! Sincerely, Doug Vandenberg, General Manager

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Grand Nashville Downtown's multi-million dollar transformation, conceptualized by New York-based designer Anna Busta, is unlike any other hotel in Nashville. Guests will not only experience brand new guest rooms, but a completely transformed lobby, reception area, wine bar, and meeting space. 25 Million Dollar renovation - completed Spring of 2014. ... more   less 

Additional Information about Sheraton Grand Nashville Downtown

Address: 623 Union Street, Nashville, TN 37219-1706 (Formerly Sheraton Nashville Downtown Hotel)
Region: United States > Tennessee > Davidson County > Nashville > Downtown Nashville
Price Range: €270 - €503 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Nashville Downtown 4*
Number of rooms: 474
Reservation Options:
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Also Known As:
Sheraton Nashville
Nashville Sheraton
Hotel Style:
#10 Luxury Hotel in Nashville
#33 Romantic Hotel in Nashville
#34 Business Hotel in Nashville
#39 Family Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Nashville Downtown staff and other travellers.
22 questions
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Questions? Get answers from Sheraton Grand Nashville Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor facing the capitol”
mzmmzmMichigan, 13 Apr 2017 | Read review
“Spring for club level rooms - more than pays for itself with breakfast”
CaitlinMagner, 12 Apr 2017 | Read review
“Get a high floor for the best views!”
  • Room
  • King Bedroom
  • Bathroom
  • Room
  • Room
  • View
  • Bathroom
dkbrig, 29 Mar 2017 | Read review
“No complaints about the room location”
DeegsChicago, 25 Mar 2017 | Read review
“Ask for a room with a view of the Capitol and on the 24th floor!!”
rogair21, 22 Mar 2017 | Read review
5 of 5