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Millennium Maxwell House Nashville

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Millennium Maxwell House Nashville
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1,768 Reviews from our TripAdvisor Community

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Showing 1,733: English reviews
Reviewed 5 January 2015 via mobile

Advertised as downtown. Not at all close. Sketchy neighborhood surrounding the hotel. The bed sheets were not cleaned during our 6 day stay with only the bed being made. The shuttle service was great to downtown but the waited over 2 hours for pickup after calling 4 times to confirm location.Front desk staff did not care about concerns when expressed...

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Helpful?
1Thank Kevin C
Pfranzone, General Manager at Millennium Maxwell House Nashville, responded to this review

Thank you for helping to make the Millennium Maxwell House be a better place. We are logging and addressing these issues while still providing the most enjoyable experience to our guests, and keeping the most competitive rates. We keep 2 to 3 vans (2 at the least) running 15 hours a day 7 days a week taking guest to and...

Kentucky
Reviewed 4 January 2015

Check-in: Front desk staff was lacking as we were 3rd in line and about 5 behind us before adding another staff member to process check-ins. We did not arrive in a group. Room- 204 Nice size room. Bed very comfortable. Clean. Small toilet/shower room. Fairly substantial wear and tear on door, floor, furnishings...needs overhaul and updating if it were truly...

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Helpful?
Thank thrix01
Pfranzone, General Manager at Millennium Maxwell House Nashville, responded to this review

Thank you for helping to make the Millennium Maxwell House be a better place. We are logging and addressing these issues while still providing the most enjoyable experience to our guests, and keeping the most competitive rates. We keep 2 to 3 vans (2 at the least) running 15 hours a day 7 days a week taking guest to and...

Reviewed 2 January 2015

We stayed here with 24 family members. Room was clean - good size. We took the shuttle downtown, drops you off in front of Ryman auditorium. Shuttle does not run after 10:30, however it was easy to get a cab. There is parking available downtown. Breakfast buffet was good and a reasonable price. The hotel was completely booked. Our shower...

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Helpful?
1Thank Cacullom
Pfranzone, General Manager at Millennium Maxwell House Nashville, responded to this review

Thank you for taking the time to write and share your comments and views of the Millennium Maxwell House. We thank you for sharing your experience with Trip Advisor. Please accept our apologize concrening the hot water that is normally not like us. Kind Regards, Patrick

Houston, Texas
Reviewed 2 January 2015

This hotel was a nice place to stay. The rooms were a bit dated but not horrible and clean for sure. The bed was comfy and the staff was friendly. They offered a shuttled to and from downtown. Did not try the restaurant or bar, so I cannot speak to that. If I went back I would stay if the...

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Helpful?
2Thank Zack L
Pfranzone, General Manager at Millennium Maxwell House Nashville, responded to this review

Thank you for taking the time to write a review of your recent visit. We appreciate your kind words. Our location is great for relaxation, parking, fun and outstanding food. Nashville is a sensational town. We look forward to your next visit to the Millennium Maxwell House Hotel. Kindest Regards, Patrick

Katy, Texas
Reviewed 29 December 2014

We enjoyed our stay at the Millennium Maxwell House. Room was large and quite. Breakfast was very good. Hotel needs a remodel as it's looking tired. While they say it's located downtown, it's too far to walk to restaurants / clubs you might want to visit. I would probably stay there again.

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Helpful?
Thank Orv W
Pfranzone, General Manager at Millennium Maxwell House Nashville, responded to this review

Thank you for the review and glad that you enjoyed your time with us. I will pass your comments along to Millennium Hotel staff who I am sure will be encouraged by your remarks. Warmest Regards, Patrick

Tinley Park, Illinois
Reviewed 28 December 2014 via mobile

The room was a good size (2 queen beds) and clean. The drain in the shower was VERY slow. In just a 20 minute shower, the water had filled above my ankles. The hotel is not walking distance to the downtown area. I'm surprised Hotwire included this location in its "downtown" range. However, the hotel does have a complimentary shuttle...

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Helpful?
1Thank BeeBee1226
Pfranzone, General Manager at Millennium Maxwell House Nashville, responded to this review

Thank you for the review and glad that you enjoyed your time with us. I will pass your comments along to Millennium Hotel staff (security gaurd) who I am sure will be encouraged by your remarks. Warmest Regards, Patrick

Philadelphia, Pennsylvania
Reviewed 28 December 2014 via mobile

Stayed there for 2 nights. 1st one when i decided to use the hot water at the sink at 10.30pm the handle fell off. The morning after i took a shower and the water wouldn't drain. 2nd night: spoke with 2 different people to let them know about the problem but when I came back at 10pm they didn't fix...

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1Thank traveleruy
Pfranzone, General Manager at Millennium Maxwell House Nashville, responded to this review

Thank you for helping to make the Millennium Maxwell House be a better place. We are logging and addressing these issues while still providing the most enjoyable experience to our guests, and keeping the most competitive rates. We keep 2 to 3 vans (2 at the least) running 15 hours a day 7 days a week taking guest to and...

Knoxville
Reviewed 28 December 2014 via mobile

We stayed here last night the 27th of December. This hotel is nice, convenient to the interstate and they have a shuttle that will take you right downtown. We had a blast at this hotel. The beds are comfy, no bugs, and it is clean. The bar in the hotel was nice, we didn't eat at the restaurant, but the...

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Helpful?
1Thank Tishia A
Pfranzone, General Manager at Millennium Maxwell House Nashville, responded to this review

Thank you for taking the time to write a review of your recent visit. We appreciate your kind words. Our location is great for relaxation, parking, fun and outstanding food. Nashville is a a excellent city to have fun in and great pro and college sport town. We look forward to your next visit to the Millennium Maxwell House Hotel....

Puryear, Tennessee, United States
Reviewed 28 December 2014 via mobile

With only three stars to begin with, my expectations were not high. It was in a good location and reasonably priced. However, you get what you pay for. The room was not clean. The floor not vacuumed, the furniture dusty, and the bathroom fixtures were rust covered. There was no hot water and the shower handle literally fell off in...

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Helpful?
1Thank David K
Pfranzone, General Manager at Millennium Maxwell House Nashville, responded to this review

Thank you for helping to make the Millennium Maxwell House be a better place. We are logging and addressing these issues while still providing the most enjoyable experience to our guests, and keeping the most competitive rates. We pride ourselves on our guest satisfaction and appreciate your feedback. Hope to see you again soon. Kind Regards, Patrick

Northville, Michigan
Reviewed 27 December 2014

Yes, this hotel is older, but our room was very nice. Do not let the bad reviews keep you from staying here! We had a clean room with comfy beds complete with updated bedding. Yes, the bathroom needs updating, but it was clean and this hotel was very nice for the price that we paid. It's not a 4 star...

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Helpful?
1Thank Amy J
Pfranzone, General Manager at Millennium Maxwell House Nashville, responded to this review

Thank you for taking the time to write and share your comments and views of the Millennium Maxwell House. We thank you for sharing your experience with Trip Advisor, Our mission is to ensure our guests feel valued, safe and comfortable....Kind Regards, Patrick

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Services
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service

Additional Information about Millennium Maxwell House Nashville

Address: 2025 Rosa L. Parks Blvd, Nashville, TN 37228-1505
Region: United States > Tennessee > Nashville
Price Range: €126 - €298 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Millennium Maxwell House Nashville 3.5*
Number of rooms: 289
Reservation Options:
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Also Known As:
Millennium Maxwell House Nashville Hotel Nashville
Millennium Maxwell Hotel Nashville
Millennium Maxwell Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Millennium Maxwell House Nashville staff and other travellers.
19 questions
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Missouri
over a year ago

I booked this room thru hotwire....check in went smooth but after that it was all down hill. My room smelt and the pillows were the worst. Saying the room was basic at best is kind. Wanted to order room service but they don't make it easy with no menu in your room. After spending close to 70 dollars on take out, I returned to the hotel to go to my room and the elevator breaks. After being trapped on the elevator for close to 20 min(can u believe it was Friday13) the doors finally open and a hotel employee tried to force us to stay on the broken elevator claiming "if we try to walk of the elevator and it drops we could be hurt"...so what would have happened, if we stayed on the broken elevator, waiting on a nonexistent repair man and it dropped?!?!Needless to say I had to fight for my life and push past the employee. Then walk up and down 5 flights just to get some cutlery, because I was to shaken to use the broken elevator again. Front desk did NOTHING when I tried to tell them about my concerns and even implyed the people on the elevator were responsible. My food was cold by the time I got back to it. So I went to sleep. Woke up to try for some coffee and found out I couldn't EVEN get a complimentary cup of coffee....had to endure the nauseating stench of vomit on the elevator ride back to my room, Someone had vomited and clearly it hasn't been cleaned up just to get to my room and the key isn't working. I do staycations 2x a month. I've stayed at almost every relevant hotel in Nashville, this was my first experience at the Maxwell Milliniem Hotel and it was SORELY DISAPPOINTING!!! For close to 300$ they should be ashamed. My question is where is the accountibility??

over a year ago
Plano, Illinois

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Questions? Get answers from Millennium Maxwell House Nashville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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