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Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane)

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Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane)
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162 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane)
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Showing 161: English reviews
SYLACAUGA
Reviewed 5 September 2016 via mobile

This is the lowest standard of any HIE I have ever stayed in. Elevator malfunctioning upon arrival had to carry luggage to 4th floor. Cob webs in room brown stuff on bathroom wall, bathroom exhaust fan sounded horrible. Room AC was off and Room was unbearable. Bad water pressure. 1 ice machine 2 floors below. Neighborhood is rough. Asked for...

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Helpful?
Thank Shane C
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review

Dear Shane C, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information....

Reviewed 29 July 2016 via mobile

So I wanted to be close to downtown without paying a hefty premium. This HIE fit the bill. Easy Uber ride to Broadway for music. Problem is with the staff and room ; see photo of ceiling over my bed. Staff was efficient at check-in but lacked pleasant customer service skills. While waiting by front door for a ride observed...

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Helpful?
Thank Randy P
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review

Dear Randy P, Foremost, thank you for your patronage as a Platinum Elite member, and for leaving us with your feedback. We're glad that the location of our hotel worked perfectly for the purpose of your travel. On the other hand, we are very sorry for the staff service deficiencies during your stay, and would like to let you know...

Saint Louis, Missouri
Reviewed 24 July 2016 via mobile

For the quality of this hotel, the price seemed a little expensive ($170 per night). Our room smelled like wet dog, not the most pleasant of scents. In addition, the sheets of our bed were damp before we got into bed. This resulted in the bed feeling sticky which was uncomfortable. Finally, the complementary breakfast was standard, but the pancakes...

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Helpful?
Thank ACohen22
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review

Dear ACohen22, Thank you for taking the time to leave a review of our property. We strive to provide the best possible experience and it is great to read from our guests on how we are doing. We are pleased that you found our location convenient. We are sorry for not living up to your expectations and for the condition...

Pleasant Hill, Iowa
Reviewed 19 July 2016

Staff was very friendly! But this is definitely a "budget" hotel (for the area) -- room was small, bathroom was small -- no 'frig or microwave -- could use painting touch ups in many areas. Outdoor pool (could use a good cleaning as well). Ice machine on 3rd floor was out of order. Free breakfast was high-point of staff --...

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Helpful?
Thank jmolnari
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review

Dear jmolnari, Thank you for choosing to stay with us and sharing your experience. I am delighted to hear your positive remarks about our friendly staff and wide selection of breakfast items. Our hotel is committed to providing our guests with the highest quality services and facilities. It is regrettable that you were let down by the room qualities, maintenance...

Pittsburgh, Pennsylvania
Reviewed 12 June 2016

The staff was very friendly, however the facilities left a little to be desired. The room had gnats flying in it, paint peeling off of the doors and walls and the bathroom was in need of updating. A for effort, but we left for a hotel in town. Additionally, the area around the hotel seemed rough and I wasn't comfortable...

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Helpful?
Thank Angela C
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review

Dear Angela C, Thank you for sharing your thoughts about our hotel. We rely on guest feedback as this will allow us to improve wherever possible. Our hotel is committed to providing our guests with the highest quality services and facilities and I am sorry for not meeting your expectations, especially with your room accommodations. I regret the inconvenience this...

Columbus, Ohio
Reviewed 29 May 2016 via mobile

My girlfriends and I drove down to Nashville for a night, and this was the perfect place! Very affordable, great location not too far from the strip (so our Uber rides were not expensive at all), modern and clean rooms, and pretty good breakfast included in our stay! Would definitely recommend!

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Thank emily9marie
Las Vegas, Nevada
Reviewed 18 May 2016 via mobile

This hotel is a perfect location for those who want to see all parts of Nashville, yet still want an affordable hotel and an easy run to the airport at the end of the visit. And, the hotel is the best of Holiday Inn Express: clean, quiet, great breakfast and amenities, very helpful staff, etc. We will stay there again.

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Thank James E
Reviewed 26 April 2016 via mobile

Was very clean, would stay there again. Just wish it had a fridge in the room. Our stay was really good and enjoyed all of Nashville was only about a 5 minute drive to get to downtown. Only down fall was the next day our room key was shut off and we couldn't get back in so had to get...

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Helpful?
Thank Jessica S
hexsnash2, General Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review

Thank you for staying with us! I am sorry you were in a room without a refrigerator. We are actually working to get them in all rooms!! We look forward to you staying with us again soon!

St. Louis, MO
Reviewed 25 April 2016

My first impression was that there was absolutely nothing in the vicinity of the hotel other than a waffle house and Super 8. There was not even a Walgreens. The interior of the lobby was very cramped and small. The elevator was not reliable even though it was just 3 floors. There was a huge party all up and down...

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Helpful?
Thank JMSTL
hexsnash2, General Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review

I am so sorry to read about the challenges that you had with your stay. I would love to have you contact me directly when your travels bring you back to the area. Being that we are so close to the splits of 3 major Interstates / Highways - there's not a lot of retail and such immediately located -...

Reviewed 23 April 2016 via mobile

One night stay for a Titans game. Not to far out from downtown, easy to take an uber into city. Room was clean and taken care of. Construction was occurring during our stay and the front desk was on the second floor. However it was not an issue. Overall average hotel. You get what you pay for.

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Thank Bryan D
hexsnash2, General Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review

Thanks for staying with us while you were here catching a game! I am happy to say that since your stay we have completed our renovations and we cannot wait to see you this fall for another Titans game (or sooner if your travels bring you back our way!!)

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover all that Nashville has to offer at the convenient, comfortable Holiday Inn Express Hotel & Suites Spence Lane I-40/I-24. You are central to everything Nashville- shopping, entertainment, and the major business parks. You are just minutes away from the Nashville Convention Center, the Gaylord Opryland Convention Center, the Sommet Center and LP Field. Getting there has to be fast and convenient too. Only 3.7 miles from the Nashville International Airport and 5 miles from downtown, you ll spend less time in traffic and more time doing what you came to Nashville to do. Also, there is easy access to I-40 and I-24. Whether you re coming to Nashville for business or just for fun your room at the Holiday Inn Express Hotel & Suites Spence Lane I-40/I-24 is your personal retreat. You ll have room to work, relax and make the most of your day. Amenities such as free wireless Internet, fitness center, plush towels, and luxurious bedding means every night is a great night and every day starts right. You can enjoy our complimentary Express Start breakfast featuring our delicious signature cinnamon rolls and Smart Roast coffee.We are proud to be a 100% non-smoking hotel. The best of Nashville is waiting for you at the Holiday Inn Express Hotel & Suites Spence Lane I-40/I-24. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane)

Address: 714 Spence Ln, Nashville, TN 37217-1144
Region: United States > Tennessee > Nashville
Price Range: €121 - €181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane) 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Nashville - i-40 & 1-24 (Spence Lane)
Holiday Inn Nashville
Nashville Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane) staff and other travellers.
2 questions
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Wheatley Heights
over a year ago
Memphis, Tennessee

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Questions? Get answers from Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back are quieter but front rooms are good too.”
 of 5 bubbles E8086VEsteveb, 1 Nov 2016 | Read review
“ask for top floor....really quiet”
 of 5 bubbles ChristineM644, 5 Apr 2016 | Read review
“If you need to use a luggage cart after check in go park in back to unload.”
 of 5 bubbles Moberglake, 2 Jan 2016 | Read review
“Chose 2nd floor.”
 of 5 bubbles TNOrange, 8 Nov 2015 | Read review
“Don't choose a room. They're surely better at other hotels.”
 of 5 bubbles Johnnedanger, 28 Jun 2015 | Read review
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