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Aloft Nashville West End

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421 Reviews from our TripAdvisor Community

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There are newer reviews for Aloft Nashville West End
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Showing 421: English reviews
Fredericton, Canada
Reviewed 1 October 2016 via mobile

The hotel is funky and the room was decent (comfortable bed, nice shower) but there were some things that left us a bit disappointed. We expected a room with bean bag chairs and modern design. Our room got changed when we arrived and we ended up with a long, narrow suite with an awkwardly placed sofa, no coffee table or...

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Helpful?
Thank Molly M
Tamworth, United Kingdom
Reviewed 29 September 2016

we stayed here for 4 nights whilst in nashville. The hotel is well located for downtown with it being about a 15-20 min walk from the hotel. The hotel itself is good but could do with and bit of a tidy up in places, seems to be a hive for stag and hen do's to stay at as we were...

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Thank Michael D
Nashville, Tennessee
Reviewed 28 September 2016

This property has seen Nashville's growth and feel they should be able to charge over 250 a night and 30 to park. But to earn that type of rate, they better upgrade a few things. Wi-Fi speed reminded me of the old dial up modem. Passage from parking deck to rooms was scary.

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Helpful?
Thank kempharr
LaRhonda S, Starwood Hotels at Aloft Nashville West End, responded to this review

Dear kempharr. At Aloft, we understand the importance of having the ability to plug in to WiFi at any moment which is why we provide fast and free WiFi to our guests; however, we do understand that complications with our service provider arise on occasion. We sincerely apologize for the complications you encountered with the WiFi connection in your room...

Ladera Ranch, California
Reviewed 28 September 2016

this is a good place to stay. i want to say that right out. it is 15 minutes from downtown nashville and a clean hotel with friendly staff and a better rate than downtown. here is the downside- they did not do 2 wake up calls. mentioned it the first time and dropped it the second time. also the parking...

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Thank Kathleen S
southern california
Reviewed 27 September 2016 via mobile

Huge room with funky decor. Excellent service overall with great suggestions and help regarding the city and transportation. Bathroom is unnecessarily funky with a louvered door so that all the smells sounds and steam of the bathroom is shared with everyone else. Oh and the shower has no door on it. Stupid in my opinion. Otherwise the hotel is perfectly...

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Thank wq2345
Seattle, Washington
Reviewed 26 September 2016

The hotel is very clean and modern. Located in a great area and walking distance to downtown. The staff was so wonderful. If you stay there, make sure to say hi to Hugh at the front desk. Would definitely stay there again.

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Thank Andrea R
LaRhonda S, Starwood Hotels at Aloft Nashville West End, responded to this review

Dear Andrea R, Thank you for your great review! We're happy to hear you enjoyed your time with us and look forward to hosting you the next time. Take care.

Reviewed 22 September 2016 via mobile

Stayed two nights for a business trip and I'd probably find another place to stay if I ever go back to Nashville. The lobby tries to be "hip" but is just dis-functional. They have food to purchase but I wasn't sure where to pay and what was complimentary and what needed to be paid for. The charging station and pool...

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Thank BrianOnVaca
Lincoln, Rhode Island
Reviewed 17 September 2016

Our first trip to Nashville was quite an eye opener. A much younger crowd than we imagined. This hotel is also filled with younger people and a mile and a half away from the action. We were disappointed in the Urbaness of the city and the fact that we were not even close to downtown. Many taxi rides. Clean. Resturant...

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Thank Donna C
Pittsburgh, Pennsylvania
Reviewed 16 September 2016

Was recently in BNA for business. If you have been in an Aloft before you know that they can be a bit funky (in a good way). Lobby and bar were open space and intriguing. Exercise room was nice, cool and very clean. Room was perfect for business travel. I'd stay here again if in the area. Good solid property.

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Thank ToonPgh
Sarasota, FL
Reviewed 16 September 2016

We used points to book this three day stay at the Aloft to be close to everything in Nashville. What a mistake this was. This is 10,000 points per night and not close to that value - in cash this is $179 per night. We want our points back! We got here on a Thursday night and the problems started...

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Helpful?
Thank djmaine2010
LaRhonda S, Starwood Hotels at Aloft Nashville West End, responded to this review

Dear djmaine2010, Our top priority is to provide outstanding customer service, so we are greatly alarmed by your review as we understand the importance of making our guests happy and treating them with the utmost respect. We will be sure to revisit expectations with the greater team to ensure this does not occur again in the future. Additionally, Our guests’...

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The Aloft Nashville West End hotel is located in the heart of Tennessee's music scene right on Music Row. Our hotel features loft-inspired design, custom room amenities, and free high speed internet. ... more   less 

Additional Information about Aloft Nashville West End

Address: 1719 W End Ave, Nashville, TN 37203-5120 (Formerly Indigo Hotel West End)
Region: United States > Tennessee > Nashville
Price Range: €128 - €308 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Nashville West End 3*
Number of rooms: 139
Reservation Options:
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Also Known As:
Hotel Indigo Nashville
Indigo Hotel Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Nashville West End staff and other travellers.
5 questions
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Birmingham, Alabama
6 months ago
Vineland, New Jersey
over a year ago
Covington, Louisiana
over a year ago
over a year ago

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Questions? Get answers from Aloft Nashville West End staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing toward downtown need to be on a high floor to have a view of the city instead of the nondescript building next door.”
 of 5 bubbles FEP8, 29 Nov 2016 | Read review
“I marked Luxury because i found it to be priced as though it was Luxury, should have been mdi-range.”
 of 5 bubbles TJCLARK, 19 Oct 2016 | Read review
“Unfortunately, you've got to check in before you can park. Good luck with that”
 of 5 bubbles kempharr, 28 Sep 2016 | Read review
“we stayed on the 8th floor with a view towards downtown nashville”
 of 5 bubbles johns299, 28 Sep 2016 | Read review
“Higher the floor the better. Valet service offered.”
 of 5 bubbles ToonPgh, 16 Sep 2016 | Read review
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