We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The Capitol Hotel Downtown Nashville

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Capitol Hotel Downtown Nashville
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

697 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Capitol Hotel Downtown Nashville
See the most recent reviews
Showing 672: English reviews
Liberty Township, Ohio
Reviewed 9 September 2016

Stayed for 2 nights recently. The room is TINY. It also opens to the outdoors making this a motel on stilts. Breakfast is meh, and the elevator makes noises that make you feel unsafe. Valet parking is $18 a day, and I wouldn't trust the doormen in parking my F-150 in the small spaces that they had available - so...

 Report
Helpful?
Thank sdwagers
ManagerX1, General Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you so much for staying with us and for sharing your feedback. Please accept our apologies for not living up to your expectations. We regret your sleep was disturbed by your partying neighbors, and in the future, please alert our front desk to this problem so we can speak to the other guests. Our top priority is for every...

Reviewed 7 September 2016 via mobile

I stayed here for 3 nights and don't expect much as we are never in the hotel for more than just sleeping. Valet on Saturday night was very friendly (didn't get his name) but made us feel very welcome, check in was fine she didn't go out of her way just gave us forms to sign and our key. Room...

 Report
Helpful?
Thank MandyHayes83
GM711, General Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you Mandy for bringing this to my attention. First, let me humbly apologize for our not handling your issue with empathy and with satisfaction. Upon receiving this review I have immediately approached the agent who serviced you and also the Supervisor to get clarity and to insure that situations such as yours are handled swiftly and appropriately. I can...

A TripAdvisor Member
1 review
Reviewed 7 September 2016 via mobile

Fantastic trip , complimented with awesome hotel staff. Jamiee was fantastic and others like Ann Marie, cliff, jannikole and Janea. I will stay again! The reason why I would stay again because of the staff being so helpful and kind.

 Report
Helpful?
Thank A TripAdvisor Member
ManagerX1, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thanks so much for your stay and for your terrific feedback. We are thrilled to read that our staff at The Capitol Hotel Downtown Nashville made your stay so enjoyable. We believe we have the best team in town, and can assure you they work hard every day to deliver outstanding service. I will be sure to share your compliments...

Reviewed 4 September 2016 via mobile

We had the best time here. The housekeeping staff Ann Marie and Lisa were so very helpful and friendly. Always smiling. And qwen and Brittany at the front desk also were very accommodating and so down to earth friendly. I will definitely recommend this hotel to my friends and family. Thanks everyone for your best service ever.

 Report
Helpful?
1Thank Kristie R
ManagerX1, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for sharing your wonderful experience at The Capitol Hotel Downtown Nashville. I am thrilled to read that our staff made your stay so enjoyable. We believe we have the best team in town, and I can assure you they work hard every day to deliver outstanding service. I will be sure to share your compliments with each one...

Reviewed 2 September 2016

Hotel was clean and neat, location is good. The best part of this hotel was the staff. The employees were EXCEPTIONAL. Vanessa, Lisa, Reven, William and EVERYONE we came across were the most helpful, polite and kind staff i have ever encountered. Within 24 hours of our stay it was like a neighborhood we had lived in for years. I...

 Report
Helpful?
Thank Alexis S
ManagerX1, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for your stay and for your feedback. We are thrilled to read that our staff at The Capitol Hotel Downtown Nashville made your stay so enjoyable. We will be sure to share your compliments with our team members, especially Vanessa, Lisa, Reven and William! Thanks again for recommending our hotel to future travelers. We hope to see you...

Watertown
Reviewed 1 September 2016

My husband and I stayed at this hotel while traveling with another couple for a mini vacation. We did not have a car and thought we would have to rely heavily on Uber to get us around, but the hotel is in a great location. We were able to walk to almost everything we have planned to do, especially to...

 Report
Helpful?
Thank Kendra R
ManagerX1, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for choosing The Capitol Hotel Downtown Nashville for your recent accommodations. We are thrilled to read that you loved our convenient location and welcoming service. It is also nice to know you liked our beautiful hotel, and that you were pleased with the great value we offer for the price. We appreciate your business and hope to see...

Southaven, Mississippi
Reviewed 31 August 2016

All hotel staff, front desk, valet, and housekeeping were friendly upon arrival. Room was clean and spacious. Unique outside door entrance to room was unusual but did not seem to compromise safety. Hotel had good rate on valet parking for downtown location were parking is at a premium. The am breakfast was nicely set out with all the favorites of...

 Report
Helpful?
Thank Delta_Travelin_man
ManagerX1, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for your recent stay and for letting us know how much you enjoyed your time with us. We are thrilled to read that you loved our welcoming associates and your roomy accommodation. It is also nice to learn you had a great stay, and that you were satisfied with all that we had to offer. It was a...

Reviewed 31 August 2016 via mobile

We came to Nashville for my sister's bachelorette party weekend & were looking for a reasonably priced hotel in a convenient location. We got that & so much more! The front desk staff, especially Raven & Brittany, were all friendly, funny, & welcoming! The woman on our floors cleaning staff, Vanessa, was such a pleasure. We declined service, however she...

 Report
Helpful?
Thank Stephanie Y
ManagerX1, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for your recent stay and for the excellent ratings. We are thrilled to read that our staff at The Capitol Hotel Downtown Nashville made your stay so enjoyable. We appreciate you mentioning the excellent service provided by Raven, Brittany, Vanessa, William and Lisa, and we will be sure to share your feedback with them. Thank you again for...

Reviewed 30 August 2016 via mobile

The staff here were incredible. Friendly and accommodating. The valet staff are first to be noted. These guys were great. Next is Gwen at the desk. She was professional and yet familiar. She was wonderfully funny and helpful. She made our stay memorable and made us feel like family. I arrived early and earlier still because I did not consider...

 Report
Helpful?
1Thank patrickmcdiver
ManagerX1, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thanks so much for your recent stay and for your feedback. We are thrilled to read that our staff at The Capitol Hotel Downtown Nashville made your stay so enjoyable. We believe we have the best team in town and can assure you they work hard every day to deliver outstanding service. We will be sure to share your compliments...

Reviewed 29 August 2016

We had to find a hotel on short notice and this hotel was one of the few options available close to Broadway street. We felt welcomed by Gwen and Jamiee and pleasantly surprised by the entire experience.

 Report
Helpful?
1Thank Luminita I
ManagerX1, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you so much for your recent stay and for letting us know how much you enjoyed your time with us. It's always wonderful to read that we have exceeded a guest's expectations. We will be sure to share your appreciation with Gwen and Jamie. It was a pleasure having you as our guest, and we hope you will choose...

218 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (78)
Viewed
Hotel & Grounds (13)
Viewed
View from Room (13)
Viewed
Dining (8)
Viewed
Room/Suite (11)
Viewed
Bathroom (5)
Viewed
Other (28)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (104)
Viewed
Amenities (11)
Viewed
One King Bed (27)
Viewed
Dining (11)
Viewed
The Hotel (29)
Viewed
Two Queen Beds (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (36)
Viewed
Room/Suite (12)
Viewed
Bathroom (2)
Viewed
Hotel & Grounds (4)
Viewed
Dining (4)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Nashville hotels
Downtown Nashville
Hotel Indigo Nashville
Hotel Indigo Nashville
#23 of 154 in Nashville
1,092 reviews
Downtown Nashville
Sheraton Nashville Downtown Hotel
Downtown Nashville
Courtyard Nashville Downtown
Courtyard Nashville Downtown
#33 of 154 in Nashville
196 reviews
Show Prices
Show Prices
Show Prices
Downtown Nashville
Hampton Inn & Suites Nashville - Downtown
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Breakfast Available
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Capitol Hotel Downtown Nashville is in the heart of downtown, within walking distance to entertainment & dining venues. Our 100 sleeping rooms have been newly renovated. Free deluxe hot breakfast buffet. ... more   less 

Additional Information about The Capitol Hotel Downtown Nashville

Address: 711 Union St, Nashville, TN 37219-1707
Region: United States > Tennessee > Nashville > Downtown Nashville
Price Range: €169 - €348 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Capitol Hotel Downtown Nashville 3*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Cheap Tickets and Choice Hotels so you can book your The Capitol Hotel Downtown Nashville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Downtown Hotel Nashville
Best Western Nashville
Nashville Best Western
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Capitol Hotel Downtown Nashville staff and other travellers.
22 questions
Ask a question
Louisville, Kentucky
over a year ago
cork
29 days ago
over a year ago

See all questions (22)

Questions? Get answers from The Capitol Hotel Downtown Nashville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Smile and be Cheerful”
 of 5 bubbles cs2017592, 23 Feb 2017 | Read review
“The front of the hotel is noisier but has a nicer view- the backside is quieter.”
 of 5 bubbles 188brittanyu, 13 Feb 2017 | Read review
“Cool views and easy access. Not a large hotel were you have to take an elevator and walk down a long hallway to get to rooms.”
 of 5 bubbles lmonte3566, 8 Feb 2017 | Read review
“I stayed in a back room (418) which was away from the street and very peaceful.”
 of 5 bubbles Jefffersonian, 3 Feb 2017 | Read review
“any room at a choice hotel is not just good its grrrrrrrrrrreat”
 of 5 bubbles biznesman06, 29 Jan 2017 | Read review
5 of 5