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The Capitol Hotel Downtown Nashville

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The Capitol Hotel Downtown Nashville
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694 Reviews from our TripAdvisor Community

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Showing 669: English reviews
Reviewed 2 days ago NEW

The front desk staff is nice, rooms nice, bar is nice. We lost our room key every day and they were always helpful making copies. The hotel is nothing 'fancy' but a good location from downtown Nashville. Kinda pricey for the small rooms though. on top of $200+ per night hotel, also charged $18 per day for the car- pretty...

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Helpful?
Thank Kelsie J
Champaign, Illinois
Reviewed 1 week ago

At check in I had the pleasure of meeting Gwen, the woman working the front desk. She was helpful and simply amazing! She explained the hotel and made my group feel right at home. The hotel was very clean and overall we had a great experience! Every time we needed anything the staff was attentive and offered any service that...

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Helpful?
Thank morgan1624
00gc, Manager at The Capitol Hotel Downtown Nashville, responded to this review

We strive to provide wonderful expereince to all of our guests along with an exceptional service, and I'm glad to read our entire team, especially Gwen took such great care of you. I will be sure to share your compliments with them personally. We appreciate your business and hope to see you and your group again in the future at...

Cincinnati, Ohio
Reviewed 1 week ago

The hotel itself was nothing special, pretty standard. The highlights are: Staff - very friendly and helpful Bar area in the lobby - newly renovated and nice for a quick drink Location - located within walking distance of many bars/restaurants Free breakfast - many hotels in the area did not offer this. Parking is valet only and costs $18 per...

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Helpful?
Thank Brittany U
00gc, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Brittany, thank you for sharing the feedback about your stay at The Capitol Hotel Downtown Nashville. I am glad that you found us to be a good value. We believe that our excellent staff, affordable parking and the prime location make us a #1 choice when visiting Nashville, and we are glad you agree! On behalf of everyone here, we...

dartyhasam
Reviewed 1 week ago via mobile

Stayed 1 night in the downtown area. Nice location for walking around! We were able to see most of the attractions due to the proximity of this hotel as we did not want to drive a lot. The price was great for where it is located as well. This hotel looks older, however was nicely refurbished to give it a...

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2Thank dartyhasam
00gc, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank for choosing our hotel for your recent stay and recommending us. We are thrilled to know you loved our affordable rates, our convenient location, and your spotless room. Thanks for mentioning our staff for a job well-done. It was our pleasure having you as our guest, and we hope you will choose the Capitol Hotel Downtown Nashville every time...

Reviewed 1 week ago via mobile

Had a great stay, made extra nice by Alisa and Gwen, who made it feel like we were old friends the second i walked through the door. Thank you for the warmth and chats. The hotel is located near the capitol building and just a few minutes walk to all the honky tonks you can handle on Broadway. Great location...

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Helpful?
Thank Barry K
00gc, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Barry, thank you for the feedback regarding your stay at The Capitol Hotel Downtown Nashville and for letting us know that you loved our prime location which is within walking distance to many attractions. We also appreciate you recognizing Gwen and Alisa for their outstanding service. They are true assets to our team, and I will be sure to share...

Malden, Massachusetts
Reviewed 1 week ago

Close to downtown, this is a great place to stay for the money. The room was roomy, clean, with trendy decor. This is a great room for 3 opposed to 4 persons. Staff helpful, friendly, and professional. Every time we entered and/or exited hotel, the staff would give us a friendly greeting or goodbye. Great staff for cost. Thanks to...

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Helpful?
Thank lmonte3566
00gC, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you so much for the feedback regarding your stay at The Capitol Hotel Downtown Nashville. We believe that our affordable rates, clean and comfortable boutique rooms, and prime location makes us a #1 choice when visiting Nashville, and we are glad you agree! We also appreciate you recognizing our team, especially Gwen and Jamiee for their outstanding work, and...

Logan, Utah
Reviewed 2 weeks ago

My boyfriend and I recently traveled to Nashville from Boston. We chose Nashville because the airfare is so inexpensive right now. We decided to stay in this hotel because of it's great location. I would definitely recommend this hotel because it was very affordable and you could walk to everything. Alisa at the front desk and Richard at the bar...

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Thank Kristie T
00gC, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for choosing to stay at the Capitol Hotel Downtown Nashville and recommending us online. We are glad you loved our convenient location, affordable rates, and the excellent service provided by Alisa and Richard. I will be sure to share your feedback with them for a job well done. We appreciate your feedback and look forward to your return...

Reviewed 2 weeks ago

The staff here were great, as was the location, but these are the only postitve points I have for this hotel. The breakfast consisted of stale bread, stale cereal and stale pastries. The pancake machine was quite good though. As others have said, the rooms open onto an outdoor corridor. This means that the curtains need to stay shut when...

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Helpful?
Thank oscarbayley
00gC, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for taking the time to give us your feedback. We are happy that you liked our courteous associates and convenient location. However, we are sorry you were unhappy with your room layout and that our breakfast offerings were not up to your expectations. Feedback such as yours help us when planning future improvements, so thank you! We appreciate...

Ferndale, Michigan
Reviewed 2 weeks ago

Alisa, Aleta and the Head Honcho were super-friendly and very helpful in resolving a registration glitch (that may have been of my making!). A short walk to Broadway, the river, the State Capitol building and a very nice war memorial. I would recommend this hotel to any traveler.

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Thank Jefffersonian
00gC, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you so much for staying at The Capitol Hotel Downtown Nashville. We are glad to know how much you loved your time here and that our location was perfect for your needs. We also appreciate you mentioning Alisa and Aleta for their attentive service. They are true assets to our team, and I will be sure to share your...

Sydney, Australia
Reviewed 2 weeks ago via mobile

I recently stayed for 3 nights. The staff were really friendly and helpful. The location is great - everything within walking distance. Rooms are clean and have all the amenities you need. All in all a comfortable place to stay.

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Helpful?
Thank TravelSam123
00gC, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you so much for staying at The Capitol Hotel Downtown Nashville. With our excellent location, friendly staff, and well-appointed rooms, we believe our boutique hotel is an excellent choice for anyone visiting the area, and we are glad you agree! It was our pleasure hosting you, and please keep us in mind the next time your travels bring you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Breakfast Available
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Capitol Hotel Downtown Nashville is in the heart of downtown, within walking distance to entertainment & dining venues. Our 100 sleeping rooms have been newly renovated. Free deluxe hot breakfast buffet. ... more   less 

Additional Information about The Capitol Hotel Downtown Nashville

Address: 711 Union St, Nashville, TN 37219-1707
Region: United States > Tennessee > Nashville > Downtown Nashville
Price Range: €164 - €336 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Capitol Hotel Downtown Nashville 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Downtown Hotel Nashville
Best Western Nashville
Nashville Best Western
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Questions & Answers

Here's what travellers have asked, with answers from The Capitol Hotel Downtown Nashville staff and other travellers.
22 questions
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Louisville, Kentucky
over a year ago
cork
24 days ago
over a year ago

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Questions? Get answers from The Capitol Hotel Downtown Nashville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The front of the hotel is noisier but has a nicer view- the backside is quieter.”
 of 5 bubbles 188brittanyu, 13 Feb 2017 | Read review
“Cool views and easy access. Not a large hotel were you have to take an elevator and walk down a long hallway to get to rooms.”
 of 5 bubbles lmonte3566, 8 Feb 2017 | Read review
“I stayed in a back room (418) which was away from the street and very peaceful.”
 of 5 bubbles Jefffersonian, 3 Feb 2017 | Read review
“any room at a choice hotel is not just good its grrrrrrrrrrreat”
 of 5 bubbles biznesman06, 29 Jan 2017 | Read review
“Great place to stay close to Downtown Activities. Breakfast is on the 2nd floor.”
 of 5 bubbles mikebI2349XD, 21 Jan 2017 | Read review
5 of 5