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The Capitol Hotel Downtown Nashville

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The Capitol Hotel Downtown Nashville
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720 Reviews from our TripAdvisor Community

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Cresco, Iowa
Reviewed yesterday NEWvia mobile

A large group of couples stayed at the capital Hotel when we were on a fun trip to Nashville. The hotel is an older style hotel but the rooms were nice, beds were nice,everything was clean and the staff was very helpful when we needed anything. We arrived in a large RV and they were very helpful finding us parking...

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Helpful?
Thank jphtrh
Medina, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Very friendly staff. Gwen at the front desk was great and got us checked in early but everyone we connected with treated us well. The location was wonderful - short walk (10 minutes?) or cheap Uber ($5) to Broadway and other Downtown attractions. The room was clean and did seem new/remodeled. Beds and pillows were comfortable. There is a mini...

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Helpful?
Thank Kim M
About Hotel's Favourite Review
00gc, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Kim, it was a pleasure to have you as our guest, and we appreciate your great feedback. It's wonderful to read we exceeded your expectations, and our location and the excellent value we offer in the area were to your satisfaction. I will surely share your praises with Gwen. We look forward to serving you and your family at the...

St. Augustine, Florida
Reviewed yesterday NEW

Decent hotel- the staff was fantastic and the location was very nice. Continental breakfast was poor- even when compared to mundane Hampton Inn fare. It was a popular weekend in Nashville, so every place was charging more than usual, so that colors my review-

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Helpful?
Thank staugmary
DANDRIDGE
Reviewed yesterday NEW

Yes, it may be an older hotel property, but it's newly-renovated, clean, and conveniently located to downtown attractions. Free breakfast with pastries, waffles, eggs, sausage, bacon, biscuits, gravy, juices, coffee, yogurts, etc. An in-house bar with reasonable pricing and light bar food. This most recent trip, I was there for 3 nights. BY my second night, the lady at the...

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Thank bfain
Upland, California
Reviewed 2 days ago NEWvia mobile

My wife and I stayed at the Capitol Hotel Downtown Nashville for four nights. The rooms were clean and close to everything. It's right across the street from the state capital building. Jamiee and Gwen were great. Very informative, kind helpful. We'll be back. The only thing is, stay off the Union Street side...make sure your room is opposite of...

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Helpful?
Thank mdahlstein
00gc, General Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for sharing your wonderful experience at the Capitol Hotel Downtown Nashville. We are delighted to know our outstanding hospitality and convenient location met all of your expectations for a great stay. We will be sure to share your compliments with Jamiee and Gwen for the job well done. It was our pleasure hosting you and your wife, and...

Flagstaff, Arizona
Reviewed 3 days ago NEW

Those folks at the desk were exceptional, Aleta was our first encounter who very politely assisted with a credit card issue. ALL desk staff were great and friendly especially Aleta, Alfred and Jamill, thank you again! The hotel was comfortable and conveniently close to the hockey arena, Broadway, the Country Music Walk of Fame and Museums.

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Helpful?
Thank paulpasternak
00gc, General Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thanks so much for your stay and for your feedback. We are glad to know that our location worked out well for you and that our front desk team exceeded your expectations. Our associates will be thrilled to hear your compliments. We hope to see you again at The Capitol Hotel Downtown Nashville. General Manager

Sycamore, Illinois
Reviewed 3 days ago NEW

When we first arrived at the hotel, we were a bit frustrated as we had gone around the block several times and missed the entrance. Be aware! It is not easy to see! The hotel staff was very nice, except for one person at the front desk who did not look at us until they asked us to rate them...

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Helpful?
Thank jan1766
00gc, General Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for reviewing your stay with us. We are glad to know that you liked our location and the service provided by our staff. We’ll be sure to share your praises with each of the associates you mentioned. However, we are sorry for the inconvenience you experienced while you were here. We will use your observation as a training...

Troy, Michigan
Reviewed 4 days ago NEWvia mobile

Whatever was going on this week/weekend, made every usual hotel we stay in, $100-200 more expensive than usual, we ended up booking at the Capitol had never even HEARD of it-even my son who lives here. On checking, we were met with the most pleasant staff one could ask for. We even had a housekeeping gal help us up to...

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Helpful?
Thank smiles04
00gc, General Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for taking the time to evaluate your stay. We are glad to read you had an overall pleasant visit and you liked the service provided by our staff. That being said, we are sorry for the inconvenience you had while here. We hope to have the pleasure to welcome you and your family again. General Manager

Cleveland, Tennessee
Reviewed 4 days ago NEW

Staff was really nice especially Gwen and other lady who worked with her on 3/24 they helped us and was so friendly doing it.Room was nice and breakfast was very decent. wasnt expecting some of the things they offered like biscuit and gravy.I would stay there again.

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Helpful?
Thank meltonsusan73
00gc, General Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for being our guest at the Capitol Hotel Downtown. I appreciate you letting us know how much you loved your time here and also for recognizing the service provided by Gwen and her team. However, we are sorry for not meeting your expectations in regard to our breakfast offerings and have taken a note of the same. It...

KNOXVILLE, United States
Reviewed 5 days ago NEW

The Capitol Hotel is located close enough to the Capitol, Ryman Auditorium, and the Municipal Auditorium for walking. This was a biggie for us! Although the hotel itself is old, our room had been updated and was quite comfortable. We found the staff very, very hospitable and helpful. The breakfast was good, with an efficient attendant. We slept very well,...

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Helpful?
Thank Don A
00gc, General Manager at The Capitol Hotel Downtown Nashville, responded to this review

Don, thank you for choosing to stay at Capitol Hotel Downtown and also for your kind words about our central location. It's good to know you enjoyed the comfort of your bed and that our associates left you with a good impression of our hotel. I will be sure to share your compliments with my entire team. We appreciate your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Capitol Hotel Downtown Nashville is in the heart of downtown, within walking distance to entertainment & dining venues. Our 100 sleeping rooms have been newly renovated. Free deluxe hot breakfast buffet. ... more   less 

Additional Information about The Capitol Hotel Downtown Nashville

Address: 711 Union St, Nashville, TN 37219-1707
Region: United States > Tennessee > Nashville > Downtown Nashville
Price Range: €171 - €340 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Capitol Hotel Downtown Nashville 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Downtown Hotel Nashville
Best Western Nashville
Nashville Best Western
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Questions & Answers

Here's what travellers have asked, with answers from The Capitol Hotel Downtown Nashville staff and other travellers.
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Louisville, Kentucky
over a year ago
cork
2 months ago
over a year ago

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Questions? Get answers from The Capitol Hotel Downtown Nashville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The north side, opposite of Union, is quieter.”
 of 5 bubbles bfain, 28 Mar 2017 | Read review
“We had a view of the Capitol Bldg”
 of 5 bubbles paulpasternak, 26 Mar 2017 | Read review
“Back of hotel is quieter”
 of 5 bubbles gabrielsA5073JR, 17 Mar 2017 | Read review
“We enjoyed the view of the city and the capitol building from our upper level room.”
 of 5 bubbles alandh2017, 14 Mar 2017 | Read review
“Backside would be quieter but you have no view of the city”
 of 5 bubbles Loutravel, 9 Mar 2017 | Read review
5 of 5