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I joined trip advisor to make sure I could review this hotel.
Cost $175 - way too much.
Walls thin- well we did get to listen to the neighbors rap music.
The room had a smell I couldn't identify. The hotel reminded me of a...More
Response from 00esa, General Manager at Extended Stay America - Nashville - VanderbiltResponded 30 May 2017
We certainly do apologize for the challenging stay that you have described. Our guests comfort is our number one priority and it seems we missed a chance to ensure that your stay was exceptional. Our staff is dedicated to our guests and are always available...More
This was perhaps the worst 'hotel' we have seen anywhere. From the moment the single staff member on reception, who also doubles as housekeeping, struggled to deal with a long queue, we feared the worst. We were right. The room decor, in brown and green...More
Thank Simon G
Response from 00esa, General Manager at Extended Stay America - Nashville - VanderbiltResponded 24 May 2017
Simon, thank you for staying with us and providing your feedback. We certainly apologize for the issues you encountered which led to a disappointing stay. I will be sure to discuss your concerns with my management team to take appropriate actions so that no future...More
We were desperate because our Airbnb had failed us and had nowhere to stay, The room was a dump. We could hardly get the front door open because one door hinge was coming off. We had to turn off the AC and the fridge because...More
Response from 00esa, General Manager at Extended Stay America - Nashville - VanderbiltResponded 14 May 2017
Thanks for the constructive feedback. We are sorry for the cleanliness and maintenance issues you encountered in your room. Your concerns have been shared with the respective teams in an effort to improve our service and facilities. I hope you and your family will consider...More
When we first got here, I was a little concerned. No pool, no fitness room, no employee at the desk over night.
This is NOT a hotel! Once I realized that, I was good.
The rooms are massive. My room was quite clean. Another person...More
Response from 00esa, General Manager at Extended Stay America - Nashville - VanderbiltResponded 12 May 2017
Thank you for choosing to stay at Extended Stay America - Nashville - Vanderbilt. We are pleased to know you had an overall great stay and that you were impressed with the service provided by our staff. However, I am sorry for the cleanliness issue...More
We got in early but they could not get us in which was fine as they were switching out new furniture into the rooms. Husband wanted to use the restroom before we left to kill some time but there are no restrooms in the lobby...More
Response from 00esa, General Manager at Extended Stay America - Nashville - VanderbiltResponded 10 May 2017
Klaudster, thank you for choosing our hotel. We are pleased to know you and your family had an overall pleasant experience. However, we are sorry for the inconvenience you experienced while you were here. Your feedback will help us to improve our service and facilities...More
US$125 - US$301 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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United States >
Davidson County >
Also Known As
Extended Stayamerica Nashville - Vanderbilt Hotel Nashville ,