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SpringHill Suites Nashville MetroCenter

198 reviews
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Traveller (56)
Room & Suite (14)
Dining (4)
Overview
  • Excellent38%
  • Very good31%
  • Average15%
  • Poor9%
  • Terrible7%
Travellers talk about
“rosa parks”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from SpringHill Suites Nashville MetroCenter
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (198)Write a Review
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All reviewsrosa parksoffice park areamini kitchenettefront deskpool and jacuzziconducting businessnecessary amenitiesdecent free breakfastfast food optionsdowntown pricesroom was cleanyogurtextra spaceceiling fanlate checkoutnight clerkquiet area
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1 - 5 of 195 reviews
Reviewed 2 weeks ago

Considering what downtown hotels were charging for a 4 night stay over New Year's, this hotel was a deal. My number one concern is always cleanliness, and the room and public areas were always very clean, and had no issues whatsoever. The staff was also...More

Thank ZebraRef1
Reviewed 3 weeks ago via mobile

We visited Nashville from 12/25/17-12/29/17 with our three kids (16, 14 & 11). The free breakfast never offered pancakes or waffles. It had eggs, sausage, breads, yogurts, cereals. Not much of a variety. The indoor pool’s heater was broken so we couldn’t swim. The hot...More

Thank tinavala1
Response from Tracy H, Manager at SpringHill Suites Nashville MetroCenterResponded 3 weeks ago

Dear Value Guest, Thank you for taking the time to share your valuable feedback. My name is Tracy Hutchison and I am the AGM at the SpringHill Suites Nashville MetroCenter. It has come to my attention that the service you received during your recent stay...More

Reviewed 3 weeks ago

I checked into the hotel Saturday evening . Our room was very clean and welcoming . Room 205. I had my three sons , so I asked the young lady Anna on the floor if she could get me extra towels and shampoo , and...More

Thank nrivera991
Reviewed 3 weeks ago

The location here is convenient but this was more a motel than hotel . We arrived at 1:00pm but was told by a Dashera (front desk clerk)to come back after 3:00pm because our room wasn’t ready and we understood that. So We returned at 4:30pm...More

Thank MrsMark14
Response from Tracy H, Manager at SpringHill Suites Nashville MetroCenterResponded 3 weeks ago

Dear Value Guest, Thank you for choosing to stay at the SpringHill Suites Nashville MetroCenter and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting...More

Reviewed 15 December 2017

If I could leave a 1/2 star I would. We were booked for a trip to Nashville this coming weekend, and staying at the SpringHill Suites Saturday-Monday. We have already paid $350 for this hotel. An unforeseen family emergency came up which made us attempt...More

Thank Arielle K
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$154 - US$312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Business Hotel in Nashville
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
Details
Price range
US$154 - US$312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Business Hotel in Nashville
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
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Traveller (56)
Room & Suite (14)
Dining (4)
Pool & Beach (4)
Hotel & Grounds (55)
Business Centre & Event Rooms (2)
Bathroom (1)
Family and Play Areas (1)
Questions & Answers
Ask a question
KathleenBarrett3
21 April 2017|
AnswerShow all 2 answers
Response from MrsStapes | Reviewed this property |
We had our own car on this trip, so I do not know if they have a shuttle. Similar to the other reviewer's comments, we have used Uber and Lyft on other Nashville visits and the cars are easy to get using the apps.
0
Votes
Wendy B
9 March 2017|
Answer
Response from Stacy T | Property representative |
I'm sorry we do not accept family pets, only service animals. I do know that the Hutton Hotel, the Hotel Indigo and the Loews Vanderbilt are a just a few of the downtown Nashville hotels that allow pets. Enjoy your visit... More
0
Votes
Room Tips
"Pick somewhere else"
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"Don't stay here."
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"Ask for quiet room, no children, above your head. You can hear them."
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"High floor."
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