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Days Inn Downtown-Nashville West Trinity Lane

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Days Inn Downtown-Nashville West Trinity Lane
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363 Reviews from our TripAdvisor Community

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Showing 360: English reviews
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Meridianville, Alabama
Reviewed 1 week ago via mobile

I rented two rooms here, the 13th thru 15th of this month...it was for myself, my friend and our 5 kids. At about midnight on the 13th going into 14th...the kids in room 228 (I was in the second room, 226, at the time) started itching and the called me. There were SEVERAL very much ALIVE bed bugs crawling all...

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Helpful?
Thank cafoxxy1
daysinnwesttrinity, Webmaster at Days Inn Downtown-Nashville West Trinity Lane, responded to this review

Dear Guest, Thank you for the review. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we aren’t so we can get better. We have taken note of these comments and will monitor the situation to...

Reviewed 2 weeks ago via mobile

The hotel was pretty close to downtown. My group and I just took Uber's back and forth to downtown and worked out perfect instead of paying for parking. Just the hotel is dated big time and our original room wasn't the best with it being still dirty and spotted some dead bugs. Management gave us a better room with brand...

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Helpful?
Thank Christopher S
daysinnwesttrinity, Webmaster at Days Inn Downtown-Nashville West Trinity Lane, responded to this review

Dear Guest, Thank you for choosing the Days Inn during your recent visit. We are sorry that it wasn’t the pleasant experience as you expected. Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the cleaning and maintenance staff has been instructed to check the amenities and hygiene level and to ensure...

Portland, Oregon
Reviewed 2 weeks ago

I wrote a previous review in when Jimmy was the manager, but he no longer works there and the property has been REMODELED. Since remodeling is still occurring, you can smell paint, but the clerks, especially Bobby (I think he is the knew manager), is great about accommodating the guest away from the fresh paint. Rooms are much more CLEAN....

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Helpful?
1Thank hotelexpert317
daysinnwesttrinity, Webmaster at Days Inn Downtown-Nashville West Trinity Lane, responded to this review

Dear Guest, Thanks for your kind words about our staff and for noticing the many improvements we’ve made to the hotel. We’re involved in a continuous improvement process that is resulting in an increasingly nice experience for our guests. I’m glad you liked the breakfast too. I hope you will indeed stay with us again. We look forward to serving...

Memphis, Tennessee
Reviewed 17 February 2017

During our annual family reunion,THE NASHVILLE GIRLS, booked the family at this dump and from the beginning it was the worst nightmare I ever had.The shower was filthy and the room appeared clean but I saw a used hypodermic needle behind the nightstand. To top things off only ONE towel was in the room and was told they were out....

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Helpful?
Thank u812haha
daysinnwesttrinity, Webmaster at Days Inn Downtown-Nashville West Trinity Lane, responded to this review

Dear Guest, Thanks for your comments.I am glad that you find our room clean. I’m sorry that you find the needle in the room and that there were other service lapses. We take real pride in providing the best possible customer service, but we clearly failed you this time. I hope you will give us another chance to impress you...

Douglasville, Georgia
Reviewed 7 February 2017

Review collected in partnership with Days Inn
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Thank 570chantall
daysinnwesttrinity, Webmaster at Days Inn Downtown-Nashville West Trinity Lane, responded to this review

A TripAdvisor Member
Heyburn, Idaho
1 review
Reviewed 16 January 2017 via mobile

Dirty, looked like there is mold in the shower on the ceiling, hair all over the shower when I first walked into the room. The floor had not been vacuumed in the main room. The talk about the lights were full of dust, looking like they hadn't been dusted in weeks. I won't stay again.

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Helpful?
Thank A TripAdvisor Member
daysinnwesttrinity, Webmaster at Days Inn Downtown-Nashville West Trinity Lane, responded to this review

Dear Guest, Thank you for the review. I’m sorry that you experienced some lapses in service and had problems find our hotel. We take real pride in providing a great guest experience, but I understand that you had cause for concern after seeing these lapses. Please understand we take providing a great guest experience seriously and will work to provide...

Carrollton
Reviewed 15 January 2017

The morning guy was great the night shift and manager we terrible the night shift guy didn't want to take a payment but was going to lock us out untill we could get back later and pay even though ones a trying to pay . breakfast. Is a joke room never got cleaned bad bad bad

Review collected in partnership with Days Inn
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Thank Karen M
daysinnwesttrinity, Webmaster at Days Inn Downtown-Nashville West Trinity Lane, responded to this review

Dear Guest, Thanks for your comments. I’m sorry for the problems you encountered. This is simply unacceptable. You can be sure that we’ve already taken action to make sure this experience isn’t repeated. We’re making changes that will result in a better overall guest experience, and I apologize that we let you down. Nothing means more to us than providing...

Alpine, Texas
Reviewed 9 January 2017

First of all, when I arrived, no one was available to check me in. There was a sign saying they were helping a guest. Now I wanted to get dinner, so I went and did that and returned 40 minutes later to find no one there. I sat in the lobby and called several times, but no one arrived for...

Review collected in partnership with Days Inn
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Helpful?
Thank clarencer736
daysinnwesttrinity, Webmaster at Days Inn Downtown-Nashville West Trinity Lane, responded to this review

Dear Valued Guest, Thanks for staying at the Days Inn,Nashville during your past stay. We appreciate your review and also take your observations seriously. We have investigated the same and are sorry for such an unlikely incidence. Anyhow, we have taken strict steps and an effective check system to ensure that a similar experience never happens to anyone. We take...

Rockwood, Tennessee
Reviewed 6 January 2017

In a bad part of town and building is run down. Could not sleep because of sirens, gun shots, people not staying there being loud,etc. Would not recommend to anyone

Review collected in partnership with Days Inn
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Helpful?
Thank JAMES M
daysinnwesttrinity, Webmaster at Days Inn Downtown-Nashville West Trinity Lane, responded to this review

Dear Guest, Thanks for staying with us. I’m sorry that the Siren issue distracted your stay. . I’m sorry for let you down in this way. We take real pride in providing a great guest experience and hope you will give us another chance to satisfy you. Sincerely, Hotel Manager

Elizabethton, Tennessee
Reviewed 4 January 2017

I was not impressed with the hotel staff was ok but the breakfast and the room had a lot to desire. Had a lot of problem with the key and they had to reset the program and we had to wait

Review collected in partnership with Days Inn
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Helpful?
Thank 89agnesp
daysinnwesttrinity, Webmaster at Days Inn Downtown-Nashville West Trinity Lane, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. Maintenance staff was informed about the issue and requested to check and do necessary repair or replace. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included

Additional Information about Days Inn Downtown-Nashville West Trinity Lane

Address: 1400 Brick Church Pike, Nashville, TN 37207
Region: United States > Tennessee > Nashville
Price Range: €55 - €101 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn Downtown-Nashville West Trinity Lane 2*
Number of rooms: 108
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Also Known As:
Days Inn Downtown/Nashville/West Trinity Lane Hotel Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Days Inn Downtown-Nashville West Trinity Lane staff and other travellers.
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Questions? Get answers from Days Inn Downtown-Nashville West Trinity Lane staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was floor level we found good room”
  • great sized Room very comfortable
  • great size room with 2 queen beds and fridge and coffee maker
 of 5 bubbles glitter88, 1 Nov 2016 | Read review
“Just don't waste your money here.”
 of 5 bubbles hotelexpert317, 19 Oct 2016 | Read review
“Try to get a room on first floor so you can park in front of your door.Two floors no elevator.”
 of 5 bubbles ronho520, 28 Sep 2016 | Read review
“Not safe for anyone.”
 of 5 bubbles B6697SJmaryw, 17 Sep 2016 | Read review
“great wifi”
 of 5 bubbles aaronr697, 18 Aug 2016 | Read review
5 of 5