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Comfort Suites Airport

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#65 of 156 Hotels in Nashville
Certificate of Excellence
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382 Reviews from our TripAdvisor Community

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Showing 381: English reviews
Cincinnati, Ohio
Reviewed 19 September 2016

The hotel was very clean and the staff very friendly. Only about 15 minutes from downtown and a great rate. The only issue we had with the room was that our son slept on the pull out couch and it cut the room in half. The end of the bed was up against the dresser, so once the couch was...

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Helpful?
Thank cwhy4le
comfortsuitesnashvil, webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for the positive comments. I sincerely appreciate you taking time to offer these comments.I apologize for the issues you mentioned.Again, I really appreciate your comments and hope you’ll be a frequent guest at our property in the future. Sincerely, Hotel Manager

Richmond
Reviewed 9 September 2016 via mobile

My co-worker insisted that this was a great hotel. I think we have different opinions on a great hotel. The room has a musty smell, i found a spider in the bed, and a booger on the wall. A freaking booger! Stay somewhere else, do not stay here.

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Helpful?
Thank WDavid_T
comfortsuitesnashvil, webmaster at Comfort Suites Airport, responded to this review

Dear Guest, I’m sorry that you had a bad experience with us. This isn’t an indication of how we usually do business, and I regret your experience. I apologize that we let you down. We’re working to make our hotel better than ever and will do a better job for you next time. Sincerely, Hotel Manager

Reviewed 7 September 2016

Great hotel. Fantastic value. Gwen, the manager, and her staff are very friendly, helpful and nice. Clean rooms. Good mattresses. April Martin is new at the front desk. Her smile will change your outlook on life. Wonderful hire by Gwen. This young lady has real promise. I would highly recommend this hotel to anyone that wants a great room at...

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Helpful?
Thank Ken D
comfortsuitesnashvil, webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your kind words about our clean, comfortable and friendly hotel with plenty of amenities. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us again the next time you’re in town. We appreciate the opportunity...

Kennesaw
Reviewed 6 August 2016

The rooms smell like wet basement. Mildew and mold in many rooms per me talking with other guests. Front desk was nice to let us move to a different room but it still smelled bad. I would not recommend this hotel until they fix their damp issues.

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Helpful?
Thank KasD69
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for taking time to comment. I'm, very sorry that a problem with an odor in your room ruined your experience with us, and I'm equally sorry that we were not able to completely resolve the problem for you quickly. We take our commitment to our guests seriously, and I regret that we let you down. Please give...

Adrian, Michigan
Reviewed 31 July 2016

After all the flight being grounded on July 21st. They had only 2 rooms left and hiked up the prices. It was unfair to charge 200-250 a night when they didn't even offer 2 beds. Price Gougers! Avoid this hotel!

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Helpful?
Thank cv0550
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for taking time to comment. Your comments help us improve. I'm terribly sorry you had a bad experience with us. Your experience isn't an indication of how we usually do business, and I regret that we didn't do better for you. You deserve a room that meets your needs and exceeds your expectations at a competitive price,...

Edgewood, Maryland
Reviewed 28 July 2016 via mobile

If I had a preference to choose a mid range hotel. I would rather choose Comfort Suites! Rooms are always nice, clean and comfy beds! Checked in on 7/27 and everything went great. Choice if points or snack. Points of course! Great stay overall.

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Helpful?
Thank Yaadie01
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to...

Kentucky
Reviewed 13 July 2016

Visited recently and chose this hotel because it would allow us to park for a week while we vacationed out of town. They also provided us with a free hotel shuttle to and from the airport. The actual hotel is in the middle of some sort of renovation so it was a little inconvenience using side doors. Hotel room was...

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Helpful?
Thank Crittle72
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your comments. I’m pleased you had a good experience with us although I regret that we couldn’t completely satisfy you. We take real pride in our hotel, and I apologize if we let you down in any ways. We want you to have the best possible experience here, and we’re working toward complete satisfaction of all...

central islip
Reviewed 4 July 2016 via mobile

Made a reservation about 2 months prior. We go to check in July 2nd for 2 nights. Forst there was no one at the front desk. The lasy comes out, checks us in. We go to the room. Its in all the way in the back, across from the laundry room, next to the pool. You open the window and...

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Helpful?
1Thank howae59
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your opinions. I’m terribly sorry that we failed to meet your needs and did not live up to your expectations. We take pride in our hotel and in providing a great place to stay for so many guests, and I deeply regret that we let you down. Perhaps you will give us another try in the...

Hanson, Massachusetts
Reviewed 2 July 2016

My room was clean and they did clean every day. I thought the bath area was rather small. There was a bath and shower plus the toilet but no room to get dressed in there. The help was very pleasant, especially the young lady at the front desk her name is Jennifer. Very polite always a smile and helped us...

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Helpful?
Thank Rosemary K
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your comments. I’m pleased you had a good experience with us although I regret that we couldn’t completely satisfy you. We take real pride in our hotel, and I apologize if we let you down in any ways. We want you to have the best possible experience here, and we’re working toward complete satisfaction of all...

Reviewed 30 June 2016

If I could rate this lower then one star I would! This had to be the nastiest hotel I have EVER stayed in. The rooms were filthy, I actually got lysol from down the street before I would sleep in one of the rooms, not kidding! So heres how it went: I had a room on the second floor and...

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Helpful?
Thank Nunya B
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Beautifully decorated, newly remodeled Fall 2012 including NEW free HIGHSPEED wireless internet. 100% Non-Smoking - All Suite Hotel. All rooms feature 2 person sofa bed, mini-frig, microwave & coffeemaker. Guests enjoy free parking and Full Hot Breakfast Buffet daily. Complimentary Evening Manager's Reception with soft drinks, beer and food - Monday thru Thursday 5pm to 7pm. Whirlpool suites available. Spacious indoor heated pool and exercise room! Close to all Nashville attractions, shopping & points of interest. ... more   less 

Additional Information about Comfort Suites Airport

Address: 2521 Elm Hill Pike, Nashville, TN 37214-3154
Region: United States > Tennessee > Nashville
Price Range: €159 - €228 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Number of rooms: 94
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Also Known As:
Comfort Suites Airport Hotel Nashville
Comfort Suites Nashville
Nashville Comfort Suites
Hotel Style:
#17 Business Hotel in Nashville
#22 Family Hotel in Nashville
#23 Romantic Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Airport staff and other travellers.
6 questions
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Questions? Get answers from Comfort Suites Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All excellant”
 of 5 bubbles 352lilah, 24 Oct 2016 | Read review
“I enjoy them all”
 of 5 bubbles donh846, 5 Oct 2016 | Read review
“Any room will meet the average traveler's expectations. Very clean, very comfortable.”
 of 5 bubbles kendP1527IM, 7 Sep 2016 | Read review
“Stay elsewhere”
 of 5 bubbles cv0550, 31 Jul 2016 | Read review
“We stayed on the fourth floor and was quiet”
 of 5 bubbles rosemaryk515, 1 Jul 2016 | Read review
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