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Hermitage Hotel

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Hermitage Hotel
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1,521 Reviews from our TripAdvisor Community

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Showing 1,510: English reviews
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Sao Paulo, SP
Reviewed 6 days ago NEWvia mobile

We stayed two nights in this hotel . The lobby is gorgeous. The room was outstanding. Free wifi all over the hotel. Room service perfect . The bar at the lower level is very good. The location is perfect too only two blocks from Broadway avenue.

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Helpful?
Thank Pedro D
Spencer H, Public Relations Manager at Hermitage Hotel, responded to this review

Thank you so much for choosing to stay with us and we are thrilled to hear that you enjoyed the experience. We look forward to seeing you back soon!

Passaic, New Jersey
HOTEL’S FAVOURITE REVIEW
Reviewed 31 January 2017

My husband and I have stayed at various hotels around the world. This was BY FAR my favorite one. It was luxurious from A-Z. I would go back to Nashville just to stay here. There was a jacuzzi with soothing music/tv. There were chocolates by the bed along with a hand-written card that stated the weather forecast for our stay....

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2Thank Estherpom
About Hotel's Favourite Review
Bill S, Rooms Director at Hermitage Hotel, responded to this review

What an incredible review! We will gladly host you again anytime you need a luxurious getaway in our incredible city. Thanks for letting us know about your amazing visit!

Reviewed 1 week ago via mobile

We loved the hermitage hotel but for this visit we couldn't say it was five stars. First of all the good: Comfy beds Big rooms Big bathroom Beautiful lobby Cozy bar Great location Nice staff Free bottled water Cookies at tea time Coffee in the morning Tv in the bathroom mirror - pretty cool The not so good that took...

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Helpful?
Thank Elise L
Spencer H, Public Relations Manager at Hermitage Hotel, responded to this review

Thank you for your continued support and providing feedback from your recently stay. I'm sorry to hear that this experience did not live up to your previous visits and we certainly don't view your critique as "nitpicky", as we believe the attention to detail that we provide is what makes The Hermitage Hotel so special. We look forward to making...

Cincinnati, Ohio
Reviewed 1 week ago

Whenever in Nashville, TN, we have had the great fortunate to stay at The Hermitage. I took my nieces to Nashville as a surprise in August of 2016, and just came back from a Nashville weekend with neighbors, April 2017. Kimberly was very accommodating regarding my request for a view of The Capitol -- it's simply beautiful at night! The...

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Helpful?
Thank Janiemrs
Spencer H, Public Relations Manager at Hermitage Hotel, responded to this review

Thank you very much for your continued support and we appreciate the feedback as well. On the rare occasion that the lobby is occupied with an event in the evening our Guest Services team would be happy to direct you to the Mezzanine level, which offers a comfortable setting and fantastic view of the lobby's detailed architecture from the second...

Calgary, Canada
Reviewed 1 week ago

We came to Nashville to celebrate my husband's birthday and everything about our stay was fantastic. We had a bottle of champagne in the room to celebrate , so thoughtful and kind. The rooms are spacious and beautifully appointed. I could spend all day in the beautiful lobby. Even the exercise room is top notch. We also ate dinner in...

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Helpful?
Thank Divotdiva88
Spencer H, Public Relations Manager at Hermitage Hotel, responded to this review

Thank you very much again for choosing to stay with us to celebrate the special occasion, and we appreciate the wonderful feedback! We hope to see you back soon. Best, Spencer H The Hermitage Hotel Staff

Center Point, Texas
Reviewed 1 week ago

The Hermitage is clearly the best hotel in Nashville though it is a bit tired. However, the staff epitomizes southern hospitality. We had a suite which was spacious but could have used a bit more maintenance touches like the mini bar door would not stay open. The star of the place is Hannah at the front desk. On the other...

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Helpful?
Thank EdStory
Spencer H, Public Relations Manager at Hermitage Hotel, responded to this review

That you very much for your review and for staying with us. Our staff takes great pride in epitomizing Southern hospitality, and it's wonderful to hear that this showed during your visit. We also appreciate the feedback on your guestroom and will work to improve any minor imperfections. Thank you again, and we hope to see you soon. Best, Spencer...

Miami Beach
Reviewed 2 weeks ago

I recently went with my daughter to Nashville and decided to stay at what I thought was a grand old hotel in the southern style. I was a bit disappointed as the hotel was dark and gave me a room facing the rear with no view or sunlight even though the hotel was not that busy. In addition, they asked...

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Helpful?
1Thank Edward C
Spencer H, Public Relations Manager at Hermitage Hotel, responded to this review

Thank you for choosing to stay with us at The Hermitage Hotel. We pride ourselves on paying attention to the details that help create a wonderful hotel stay and I'm sorry to hear that your experience did not reflect that commitment. Please contact me directly at info@thehermitagehotel.com if you plan to return to Nashville in the future and I'd be...

Myrtle Beach, South Carolina
Reviewed 2 weeks ago

I stayed for business, I was very surprised that the room was not as well maintained as I expected. The lamp shade was torn, the shower head was broken and the hallway floor was very dirty. They brought me a fruit and cheese plate, such a nice touch however the cheese was dried out and hard it was like wax....

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Helpful?
3Thank luvlyroses
Spencer H, Public Relations Manager at Hermitage Hotel, responded to this review

Thank you for your feedback and I'm very sorry to hear that the stay did not meet expectations. We have taken steps to address the cosmetic issues with room 310 and appreciate you bringing them to our attention. We would love the opportunity to welcome you back to The Hermitage Hotel to demonstrate the type of experience for which we...

New York
Reviewed 2 weeks ago

We've stayed here many times. This time they lost our luggage. They insisted they had sent it up to our room. But it was not in our room. Then they came by with other peoples' luggage After 45 minutes, they found our luggage. Finally as an accomodation we were given a small bottle of wine in the room by the...

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Helpful?
Thank WeloveCarib
Spencer H, Public Relations Manager at Hermitage Hotel, responded to this review

Thank you for your feedback and I'm sorry to hear of the issues you experienced with receiving your luggage in a timely manner. Please contact me at info@thehermitagehotel.com and I am happy to look into the situation further to ensure that we have resolved everything properly. We hope to have the chance to welcome you back to The Hermitage Hotel...

Chicago
Reviewed 3 weeks ago

We stayed at the Hermitage because we wanted to stay some place that had some soul and some history. The hotel most definitely has both. It's very beautiful and we had a lovely experience overall. There were a few minor glitches with our initial room (it wasn't cleaned properly and it just wasn't really what we were expecting at all),...

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Helpful?
Thank clmocs
Spencer H, Public Relations Manager at Hermitage Hotel, responded to this review

Thank you very much for choosing The Hermitage Hotel and for your helpful feedback. I'm very glad to hear that the overall experience was positive and that you were able to enjoy the history and character that makes our hotel unique. I'm sorry to hear that the initial impression of our guestrooms did not meet expectations, but glad to hear...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Capitol Grille
Capitol Grille
Cuisines: American, Steakhouse, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast Available
Official Description (provided by the hotel)
Opened in 1910, The Hermitage Hotel is Tennessee's only Forbes Five Star and AAA Five Diamond Hotel. At Nashville's oldest and original hotel, come experience true southern hospitality and charm. ... more   less 

Additional Information about Hermitage Hotel

Address: 231 Sixth Ave North, Nashville, TN 37219-1903
Region: United States > Tennessee > Davidson County > Nashville > Downtown Nashville
Price Range: €328 - €615 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hermitage Hotel 5*
Number of rooms: 122
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Nashville
#1 Business Hotel in Nashville
#1 Romantic Hotel in Nashville
#2 Luxury Hotel in Nashville
#2 Family Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Hermitage Hotel staff and other travellers.
23 questions
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See all questions (23)

Questions? Get answers from Hermitage Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of the Tennessee State Capitol.”
Janiemrs, 14 Apr 2017 | Read review
“Get a view of the capital.”
EdStory, 11 Apr 2017 | Read review
“ask for a view”
W2956GVedwardc, 6 Apr 2017 | Read review
“Do not choose room 310 - extremely noisy”
  • Torn Lamp Shade
luvlyroses, 4 Apr 2017 | Read review
“if you are a woman you don't want to be on the floor where there is access to your room through the mid roof.”
WeloveCarib, 4 Apr 2017 | Read review
5 of 5