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Sheraton Music City Hotel

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#43 of 154 Hotels in Nashville
Certificate of Excellence
GreenLeadersBronze level
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Sheraton Music City Hotel
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1,597 Reviews from our TripAdvisor Community

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Showing 1,579: English reviews
Sevierville
Reviewed 4 days ago NEWvia mobile

Had our business conference here in January, and when we arrived they had no rooms for us even though we were booked with group sales Dept. Only one front desk employee at check in time and the line was backing up quick. After 40+ minutes they finally got us rooms. The rooms were nothing special and the plugs were worn...

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Thank William C
Austin, Texas
Reviewed 5 days ago NEW

This is a very large hotel. Great for events. I love the setting and atmosphere. It's an older hotel, but one of the best around the airport. The rooms are larger than average. The hotel is set on a large property, making you feel like you are out in the country.

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Thank travelerINaustin
Northeast USA
Reviewed 1 week ago

This is not a luxury hotel, but the beds are comfortable and adequately equipped. The free shuttle from/to the airport is very convenient, and the driver I had (Clyde, I think) was highly entertaining. There are computers in the lobby with free access to the internet. However, the hotel's 'gift shop' is tiny and did not have the item I...

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Helpful?
Thank wewaltz
Joe M, Guest Relations Manager at Sheraton Music City Hotel, responded to this review

Wewaltz- We appreciate you staying with us from the Northeast and hope the latest storm did not cause you too many problems. I will share with our housekeeping team your feedback regarding our sewing kit. Our complimentary shuttle is set up for our guests convenience and will go within a two mile radius of the hotel. I'm pleased to share...

Amelia Island, Florida
Reviewed 2 weeks ago

I do not typically stay at Sheraton hotels, but found that this was a good choice in Nashville. This was easy from the airport and back and close to where I needed to conduct business. I had dinner at the lounge and found they had a good selection. Food was good, not great and pricing as all hotels was a...

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1Thank Christopher W
Reviewed 2 weeks ago

Good value but carpet needs cleaning Loved Pool but it was winter time and it was closed ( hey I'm from Minnesnowta and we hot tub it in 08 degrees). Airplane came by offen but didnot bother us cause we were enjoying the room and stay.

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Thank April K
Columbus, Ohio
Reviewed 2 weeks ago

Was there attending a convention. Got the Jr suite, very roomy, great bed, clean and quiet room. Long walk from entrance and ballrooms, lots to do in the area and lots of great restaurants. Would recommend this hotel and I will visit again if in Nashville.

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Thank Kelly C
Reviewed 3 weeks ago via mobile

What a pleasant conversation . Spoke with customer service rep "Cierra" who provide such a friendly and polite experience. I felt welcomed and assured that my stay would be pleasurable. Seldom do you find people who show good old fashion manners.

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Thank charmaine w
Joe M, Guest Relations Manager at Sheraton Music City Hotel, responded to this review

Charmaine W, What a kind response to post, thank you for taking the time to recognize Cierra. We appreciate you staying with us!

North Haven, Connecticut
Reviewed 3 weeks ago via mobile

The location was very nice. The room was nice as well and was comfortable. The beds we had were pretty uneven though and tough to sleep in. Parking was $30 a night for self park. Starbucks coffee in the room was a huge plus.

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Thank Jay1395
Joe M, Guest Relations Manager at Sheraton Music City Hotel, responded to this review

Jay1395, We appreciate you sharing your feedback on your stay. The Sheraton Music City offers complimentary parking along with transportation to and from the airport. We hope your visit to Nashville was memorable.

Riverside, California
Reviewed 4 weeks ago

Went to Nashville Tennessee to visit my friends sister and another friend of ours that lives out in Loudoun Tennessee. She met us in Nashville. This hotel was beautiful. Everyone was so helpful. The popcorn at the bar was great (bacon flavored). Michael the bartender was very helpful as to tell us some of the sites in Nashville. Drinks and...

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Thank lcd8910
Joe M, Guest Relations Manager at Sheraton Music City Hotel, responded to this review

lcd8910, Sounds like you all made the best of your trip! We will let Chef know you enjoyed her flavored popcorn. We look forward to having you stay with us on your next trip to Nashville.

Chicago, Illinois
Reviewed 4 weeks ago

Average hotel. Stayed for a hockey tournament. 2 elevators - neither worked properly over the weekend. (One was out of service for a time, both stopped at floors where no button was pushed. Couldn't close the doors one time because the button for the floor we were on wouldn't shut off.) Room decent, smelled musty but not horrible. Housekeeping was...

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Helpful?
Thank TGed2012
Joe M, Guest Relations Manager at Sheraton Music City Hotel, responded to this review

TGed2012- We appreciate you taking the time to share your feedback. We will make sure to share your kind comments about housekeeping and the front desk. It was unfortunate that our elevators were working intermittently. All involved worked diligently to get them running properly as quickly as possible. I'm happy to share that they did correct the issue, and all...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Music City Hotel

Address: 777 McGavock Pike, Nashville, TN 37214
Region: United States > Tennessee > Nashville
Price Range: €129 - €285 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Music City Hotel 3.5*
Number of rooms: 410
Reservation Options:
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Also Known As:
Sheraton Hotel Nashville
Sheraton Nashville
Nashville Sheraton
Hotel Style:
#3 Spa Hotel in Nashville
#7 Green Hotel in Nashville
#18 Family Hotel in Nashville
#21 Romantic Hotel in Nashville
#28 Business Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Music City Hotel staff and other travellers.
27 questions
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Questions? Get answers from Sheraton Music City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They offer views of courtyard with a balcony”
 of 5 bubbles 6KellyC, 1 Feb 2017 | Read review
“The building is large; request something close to lobby.”
 of 5 bubbles brockp955, 2 Jan 2017 | Read review
“choose facing the inner courtyard”
 of 5 bubbles Umfrid, 27 Dec 2016 | Read review
“I would suggest selecting a room that doesn't face the inside courtyard”
 of 5 bubbles letsgofire, 17 Dec 2016 | Read review
“upon checking in, the lady at the desk offered us a suite which was large and had a murphy bed”
 of 5 bubbles WendyT75, 14 Dec 2016 | Read review
5 of 5