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Gaylord Opryland Resort & Convention Center

Booking.comUS$269*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Gaylord Opryland Resort & Convention Center
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8,925 Reviews from our TripAdvisor Community

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There are newer reviews for Gaylord Opryland Resort & Convention Center
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Showing 8,784: English reviews
Reviewed 21 December 2015 via mobile

After booking a king bed, atrium view directly with Marriott we received a dirty room overlooking their garbage dumpster and 2 queen beds. After much complaining the hotel manager said she'd move us the following day into an atrium view room. The next day we called to find out what time our new room would be ready, she wasn't there...

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Helpful?
2Thank Debra D
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning, We sincerely appreciate the time you took to comment on your recent stay. We are deeply disappointed to hear that you were not satisfied with your experience. The room and service conditions you have described are certainly not our standard and we apologize for this. Your feedback is not taken lightly and has been passed along to our...

Asbury Park, New Jersey
Reviewed 21 December 2015

I went with friends to celebrate a birthday for one of them, and Nashville and Memphis were her choices to celebrate this milestone event. Having been here before, and enjoying this hotel a lot, we booked three days here. It was as fun as it had been five years before, and we particularly enjoyed how close it was to the...

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Helpful?
Thank Gloria G
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Please accept our sincerest thanks for this amazing review! We are so grateful you and your friends chose Gaylord Opryland to celebrate your friend's birthday. We are very happy to notice you and your friends were able to experience a show at the Grand Ole Opry as well as enjoying the resort throughout. We are also thrilled to...

Atlanta, Georgia
Reviewed 21 December 2015

The Gaylord is like a small domed city that, if you wish, you never have to leave. The hotel has about all a traveler needs; such as: a variety of restaurants, a very nice workout facility, indoor and outdoor pool area, convention space and suitable rooms. This does come with a catch as the food and parking fees are a...

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Helpful?
Thank Eric S
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Thank you for taking the time to provide feedback on your recent stay at Gaylord Opryland. While we are sorry to notice you were unhappy with our pricing structure, we are pleased to notice you took advantage of the many amenities and restaurants we have to offer on property. Please be assured our hotel leadership reviews the pricing...

Marietta, Georgia
Reviewed 21 December 2015

The decorations, lights and overall beauty of this hotel was amazing. Our kids, ages 6 and 8, had a wonderful time. It was the perfect destination to see Christmas lights, Santa and all of the other holiday celebrations.

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Helpful?
Thank AmberG8R
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Please accept our sincerest thanks for this amazing review! We know you have many options when booking your accommodations in Nashville, which is why we sincerely appreciate you choosing The Gaylord Opryland Resort. We are happy to hear you and your children enjoyed the overall beauty of our Christmas decor throughout the resort as well as taking advantage...

Murfreesboro, Tennessee, United States
Reviewed 21 December 2015 via mobile

PETE WIENEN should be ashamed of his management of this hotel which USED to be one of the best in the world! We arrived yesterday to a 40 minute valet wait just to get your car parked finally got to the counter after another 35 minutes in the line right at the 3 pm check in BUT that is where...

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Helpful?
2Thank Glenda S
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning, Thank you for your thorough review of Gaylord Opryland. We are deeply disappointed to hear of the experience you received during your stay. At Gaylord, we strive to ensure each customer has a flawless guest experience and we’re very sorry we did not provide this for you. Please know we will direct message you to discuss how we...

Reviewed 21 December 2015 via mobile

No signage or employees anywhere to help guests find out where or what line they should be in to get room keys for pre checked in rooms. Reserved a 2 queen bed with interior view, confirmed at check in, but still escorted through maze of a hotel to a single king bed room. Resolution was an offer of a cot....

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Helpful?
2Thank Jon U
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Thank you for taking the time to comment on your recent stay here at Gaylord Opryland. At Gaylord, we strive to ensure each customer has a flawless guest experience and we’re very sorry we did not provide this for you. Please be assured that your comments are not taken lightly and they will be reviewed with the appropriate...

Nashville, Tennessee
Reviewed 21 December 2015 via mobile

We decided to do a stay-cation at the Opryland Hotel. I was hesitant given past (poor) service but the draw of the lights and ICE! convinced me to try again. On the positive side we had GREAT service. Even though it is almost impossible to find your way around, we were always able to find someone to help. Our room...

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Helpful?
Thank Vicki E
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, We sincerely appreciate you taking the time to comment on your recent experience at Gaylord Opryland. It sounds like you and your family definitely took advantage of the vast amenities we offer at Gaylord Opryland Resort. We are so glad you and your family were able to relax in our indoor pool and outdoor hot tub as well...

Sellersburg, Indiana
Reviewed 21 December 2015

We visited the Gaylord Opryland the weekend before Christmas. It was a big mistake. The hotel was so crowded there were lines everywhere. Although this was not the main reason for our disappointment. The prices were ridiculous. The room was high which we expected for this type of hotel but to pay $24 to park in an open lot was...

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Helpful?
3Thank Cindy A
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, We sincerely appreciate the time you took to comment on your recent stay at Gaylord Opryland. We apologize for the experience you received here at the resort. At Gaylord Opryland we pride ourselves on being a resort dedicated to flawless customer service, and we're sorry we did not provide this for you. Please be assured our hotel leadership...

Reviewed 21 December 2015 via mobile

Booked a room for four people, when we went into the room there was one king size bed. I called the front desk and she said that was all they had with the atrium view and we didn't ask for two beds. I told her that was pretty much common sense if I booked four people. They changed me to...

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Helpful?
2Thank Lee B
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Thank you for taking the time to tell us about your recent stay at Gaylord Opryland. We appreciate your feedback and are very sorry to notice there were certain difficulties you faced upon your arrival. At Gaylord, we pride ourselves on empowering all of our STARS (employees) to make it right for our guests. As well, we are...

Memphis
Reviewed 21 December 2015 via mobile

Absolutely do not come to this hotel. You will spend $24 to park as.a a guest and carry your own stuff into the room which is a long hike. If you make reservations like we did, you might not get a room for hours. We waited 5 hours for one room and 7 hours for the other room. " So...

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Helpful?
4Thank soplaw
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Thank you for taking the time to comment on your recent stay at Gaylord Opryland Resort. We apologize that you were dissatisfied with our pricing structure as well as being made to wait longer than anticipated upon your arrival. We are constantly monitoring current offerings and practices in the surrounding area to make sure our pricing structure is...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Jack Daniel's
Jack Daniel's
Cuisines: American, Bar, Pub
Findley's Irish Pub
Findley's Irish Pub
Cuisines: American, Irish, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Nashville's iconic Gaylord Opryland Resort & Convention Center offers guests all the excitement and energy of Music City under one spectacular roof. Beneath our climate-controlled signature glass atriums and nestled in a bend of the meandering Cumberland River is an extraordinary selection of dining, shopping and recreation options that create the perfect setting for a complete getaway. Enjoy our 9 amazing acres of indoor gardens, cascading waterfalls and indoor river with our very own Delta flatboat. Within this lush landscape, you will discover 2,882 guest rooms and 700,000 square feet of flexible meeting, convention and pre-function space. Discover Gaylord Opryland and make memories. ... more   less 

Additional Information about Gaylord Opryland Resort & Convention Center

Address: 2800 Opryland Drive, Nashville, TN 37214-1200
Region: United States > Tennessee > Davidson County > Nashville
Price Range: €226 - €429 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Opryland Resort & Convention Center 4*
Number of rooms: 2882
Reservation Options:
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Also Known As:
Gaylord Opryland Hotel Nashville
The Opryland Hotel
Gaylord Opryland Hotel Packages
Nashville Gaylord Hotel
Hotel Style:
#5 Spa Hotel in Nashville
#13 Luxury Hotel in Nashville
#35 Business Hotel in Nashville
#37 Family Hotel in Nashville
#39 Romantic Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Gaylord Opryland Resort & Convention Center staff and other travellers.
130 questions
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Preston, United Kingdom
6 months ago
Norcross, Georgia
East Brunswick, New Jersey
Stet, Missouri, United States

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Questions? Get answers from Gaylord Opryland Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The balconies overlooking the atruim are a lovely place to have coffee and relax.”
bubbygil, 23 May 2017 | Read review
“Get balcony room. Nice to sit, relax and people watch. Our room faced the parking lot - which had buses running ALL hours. :/”
634janiec, 22 May 2017 | Read review
“Doubt there is not a good room in entire hotel. Rooms & closets are spacious.”
vietnor2016, 21 May 2017 | Read review
“towards the atrium will give you a great view”
ShahabulArfeen, 16 May 2017 | Read review
“Find another hotel.”
Js3591, 16 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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