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Gaylord Opryland Resort & Convention Center

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2800 Opryland Drive, Nashville, TN 37214-1200
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (6993)
Room & Suite (1034)
Dining (325)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 02/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Gaylord Opryland Resort & Convention Center
Updated 02/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#89 of 203 hotels in Nashville
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
The iconic Gaylord Opryland Resort & Convention Center offers guests all the excitement and energy of Music City under one spectacular roof. Beneath our Nashville, Tennessee hotel's climate-controlled signature glass atriums and nestled in a bend of the meandering Cumberland River is an extraordinary selection of dining, shopping and recreation options that create the perfect setting for a complete getaway. Enjoy our 9 amazing acres of indoor gardens, cascading waterfalls and indoor river with our very own Delta flatboat. Within this lush landscape, you will discover 2,888 guest rooms and 700,000 square feet of flexible meeting, convention and pre-function space. Discover Gaylord Opryland Resort & Convention Center and make memories. Near our hotel, take in some of the top attractions in the country like the Grand Ole Opry.
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Room & Suite (1,034)1,034
Full view
Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Bowling offsite
Children Activities (Kid / Family Friendly)
Valet parking
Paid private parking on-site
Paid wifi
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Vending machine
Evening entertainment
Kids pool
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Interconnected rooms available
Room service
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Safe
Telephone
VIP room facilities
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, Spanish
Hotel links
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11,839Reviews315Q+A100Room tips
Traveller rating
  • 4,707
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Time of year
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Popular mentions
espeesh wrote a review 4 Mar
Brisbane, Australia141 contributions82 helpful votes
This hotel has everything you need all in one place. The rooms are nice, clean, and spacious. The hotel has several food options, market places, and gift shops that have everything you need even if you forget anything. The hotel staff was friendly and helpful. Very much enjoyed the ambiance, the waterfall, the activities at the hotel. Loved the holiday decor too! Would totally stay again!
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Date of stay: February 2021
Value
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Trip type: Travelled on business
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Michelle S wrote a review Feb 2021
Illinois119 contributions10 helpful votes
Hotel was very clean and followed covid rules. Our room was large. Beds were comfortable. The hotel was so pretty! So many picture spots! The boat ride through the hotel was neat. Several shops and restaurants in the hotel so you don’t even have to leave. We did all the Christmas activities. It was a lot of fun and hope to go back next year.
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Date of stay: November 2020Trip type: Travelled with family
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Summer P wrote a review Feb 2021
Ellicott City, Maryland62 contributions33 helpful votes
+1
Our family of three had a wonderful time at the Gaylord! We traveled from Maryland for a quick getaway an were excited to experience the Soundwaves indoor water park. The accommodations were clean and comfortable. I always love seeing the gorgeous surroundings throughout this property. Waterfalls are my favorite and they are in abundance at this Gaylord! I loved having a drink and being able to have dinner delivered to us while sitting at Cascade falls! The property was not booked to capacity, which was perfect for social distancing and more peace of mind during the pandemic. We enjoyed Soundwaves so much; it is chic, fun, and everything we needed was available in that space. The chicken tenders and fries were really good lol! We also enjoyed the outdoor hot tub and gym in the spa later that evening. The breakfast buffet was a special treat. My only criticism is that there should be breakfast meat options that are NOT pork for the more health conscious. Still the staff was so wonderful - special thanks to Akram - excellent waiter at the Cascades breakfast who took amazing care of us each morning. Sagar and Heather were also so kind and went above and beyond to cook the eggs longer for our family and delivered the made-to-order eggs to our table. We were so appreciative. Thank you for a break from being home during the pandemic and memories we will not forget!
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Date of stay: January 2021Trip type: Travelled with family
1 Helpful vote
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Corey N wrote a review Feb 2021
Chicago Heights, Illinois2 contributions3 helpful votes
The room we stayed in had puked on the shower curtains. Asked 3 times for a new curtain, never came. The room was also dirty in other areas. Eventually asked for a new room for the remainder of the stay(due to the dirty shower curtains). They then proceeded to charge me for 2 rooms, this took almost a month to get resolved. They also charged me for random fees like an accidental charge for something that happened at the bar, but I never went to the bar. They charge you fees on your final bill in hopes you dont notice. Overall, the service was TERRIBLE, everytime we called to get towels, etc, it would either never come or would come the next day after calling several times. The final bill should have been around $1100, they ended up charging me over $2300. Again, took almost a month to get my charges refunded and they still didnt refund all that is owed back to me. They also gave me the basic room when I reserved a special room. I would NEVER suggest anyone to stay here
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Date of stay: January 2021
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Room Tip: Find a different hotel. You can stay anywhere and still take advantage of all the amenities the...
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3 Helpful votes
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Response from Tim S, Other at Gaylord Opryland Resort & Convention Center
Responded 2 weeks ago
coreyn990-- I am SO sorry to hear that this was your experience. We do sometimes make billing errors, but I can assure you that we DO NOT charge our guests any fees hoping they do not notice. Our resort fees, taxes, and parking fees are all readily available on our website and on our confirmation emails once a reservation has been booked. I'm sorry that some billing mistakes have affected your overall impression of our resort. I am glad to hear we were able to move you to a better room, and I apologize for the maintenance issues in your first room. Thank you for sharing your feedback. Tim S. Customer Care Specialist
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Staceyk1 wrote a review Feb 2021
Farmington, Missouri44 contributions17 helpful votes
I was looking for a fun weekend getaway not too far from home and stumbled upon this resort on a "list" I found online. Our children are ages 23, 18, 12, and 10, so finding places where they can all be entertained is challenging. The idea of an "upscale water park" inside a resort seemed like a good fit. I was hoping for reservations for Saturday night, but had to settle for Sunday night because Saturday was sold out at the water park. I saw that as a good sign of a fun place. The good: 1. The resort area is beautiful. Many complain of its size and signage, but we did not have any difficulty. 2. The sound of the waterfall from our interior Cascades rooms was nice for a while, but over time, it began to wear on my nerves. We could hear the evening music from our balconies. We enjoyed the music, but I can imagine families with young children would be annoyed by it at bedtime. 3. The staff and food at Jack Daniel's were awesome. The bad: 1. We reason we chose this stay was for Soundwave, but our kids were disappointed. They enjoyed it for a couple of hours, but after that they were done. Given the price, I was hoping to entertain them for more than a clue of hours. The water was cold, and the air was cold (not 80 degrees as advertised, but granted it was cold outside). The marketing department makes a big deal about how the music enhances the experience, but the music is barely audible. I couldn't make out what was playing in most areas. Perhaps the water park is more fun during the summer months when the outdoor section is open. Our kids named many other indoor water parks that they enjoyed more than this one. 2. The food was overpriced throughout the hotel, and the options were limited. I tried to make reservations weeks in advance at Old Hickory since it was Valentine's Day with no success. As it turned out they were accepting walk ins. We put our name on the list and were told that our wait would be 90 minutes. No biggie to us. However, they never called us. We ended up eating at the bar at Jack Daniel's (which was nice) and the kids ate pizza (which was fairy priced). One bottle of beer and a dive ounce glass of cheap wine was $20. 3. The worst part of our stay happened on our planned check out day, Monday (Presidents Day). The weather was terrible both in Nashville and at home. Everything was closed within driving distance of the hotel. We decided to stay another night. I expected to get the same rate as the previous night, especially given the travel conditions and the fact that the hotel was not close to sold out on that Monday. When I called guest services to extend our stay, they told me that they would be happy to extend our stay at $189 for both of our rooms. But then a minute later the agent informed me that those packages were sold out and our rate would be $239--$100 difference, not to mention resort fees that I still don't understand. I was tired and stressed, so I didn't argue. I went back to the room to take the kids to get a burger only to discover that the burger restaurant was closed on weekdays, so they had to eat pizza again.
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Date of stay: February 2021Trip type: Travelled with family
2 Helpful votes
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Response from Tim S, Other at Gaylord Opryland Resort & Convention Center
Responded 2 weeks ago
Hello Staceyk1-- Thank you for your visit and for your thorough review. I'm sorry to hear that your family did not enjoy SoundWaves as much as most of our guests seem to. Our food and beverage teams works to provide options for every taste and wallet, and we're sorry we were limited during your stay--we appreciate your feedback, and we will continue reviewing our operations. Thanks, Tim S. Customer Care Specialist
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PRICE RANGE
US$244 - US$463 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gaylord opryland hotel nashville, the opryland hotel, gaylord opryland hotel packages, nashville gaylord hotel
LOCATION
United StatesTennesseeDavidson CountyNashville
NUMBER OF ROOMS
2888
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Frequently Asked Questions about Gaylord Opryland Resort & Convention Center
Which popular attractions are close to Gaylord Opryland Resort & Convention Center?
Nearby attractions include Gaylord Opryland Resort Gardens (0.2 km), American Craft Tavern (0.2 km), and Kids’ Korral (0.2 km).
What are some of the property amenities at Gaylord Opryland Resort & Convention Center?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Gaylord Opryland Resort & Convention Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Gaylord Opryland Resort & Convention Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Gaylord Opryland Resort & Convention Center?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Gaylord Opryland Resort & Convention Center?
Conveniently located restaurants include Old Hickory Steakhouse, Cascades American Cafe, and The Falls Bar.
Are there opportunities to exercise at Gaylord Opryland Resort & Convention Center?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Gaylord Opryland Resort & Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Gaylord Opryland Resort & Convention Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Gaylord Opryland Resort & Convention Center?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Gaylord Opryland Resort & Convention Center?
Many travellers enjoy visiting Andrew Jackson's Hermitage (7.2 km), Two Rivers Mansion (2.8 km), and Clover Bottom Mansion (6.0 km).