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Hampton Inn and Suites Mt Juliet

Hampton.comUS$212*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hampton Inn and Suites Mt Juliet
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589 Reviews from our TripAdvisor Community

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Showing 589: English reviews
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North Pole, Alaska
Reviewed 4 days ago NEW

Fantastic town and fantastic stay. Thanks! The rooms are clean and the breakfast spred is great for complimentary. The staff were attentive and helpful. The town has everytging you need if your just passing by. Hotel also does shuttles to the airport.

Review collected in partnership with Hampton
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Helpful?
Thank gs38311
Britney F, Front Office Manager at Hampton Inn and Suites Mt Juliet, responded to this review

Thank you for choosing Hampton Inn & Suites Mount Juliet and thank you for your positive feedback. We hope to see you in the future.

Saegertown, Pennsylvania
HOTEL’S FAVOURITE REVIEW
Reviewed 26 March 2017 via mobile

The location is great, & situated across the street from a large mall. The check-in was smooth and our room was great. The bed was very comfortable. I used the hot tub & was dissapointed. There is no temperature control, and I'm making an guesstimate that it was MAYBE 100 degrees- barely over body temp. Just enough that you didn't...

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Helpful?
Thank Pennycut
About Hotel's Favourite Review
haroldathampton, Assistant General Manager at Hampton Inn and Suites Mt Juliet, responded to this review

Thank you for taking the time to submit a review of your recent visit to Hampton Inn & Suites Mt. Juliet. It is with these reviews that we are allowed to hear of the areas that we may need to work on to satisfy our guest's needs. We are sorry to hear that the hot tub temperature was not up...

Reviewed 1 week ago

We rented two adjoining rooms for our family. As we left, the security hasp was in place in one room and we all went into the adjoining room via the interior pass-through door. As we did so, the interior door swung closed behind us and the adjoining room was locked- really locked. The front desk supervisor "Greg" was a real...

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Thank Allan A
Knoxville, Tennessee
Reviewed 2 weeks ago via mobile

Have not stayed at this Hampton since 2012 due to an issue at the front desk. We decided to give it a try due to a good price with a Hilton Honors sale. The hotel has many positives. Very clean hotel, very nice breakfast, great location with many restaurants and shops close by. However the check in process needs to...

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Helpful?
Thank wade c
Cally J, General Manager at Hampton Inn and Suites Mt Juliet, responded to this review

Thank you for taking the time to provide us with your thoughts and comments. I apologize for the lack of hospitality at checkin. I would be very interested in knowing what the checkin issues are so thought we may provide better service to our guests. Our typical checkin is made up of proper Hilton / Hampton Inn protocol. I have...

Greensboro, North Carolina
Reviewed 2 weeks ago via mobile

On a recent stay the front desk called our room at 12:27pm. Having traveled all day it roused us from a deep sleep. The reason for the call was pretty bogus. The front desk clerk was calling to confirm that we were checking out in the morning and she needed to know what time because it would affect our point...

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Helpful?
Thank Chris L
Cally J, General Manager at Hampton Inn and Suites Mt Juliet, responded to this review

I have spoken with the guest on two occasions and apologized. We had a newer employee working the night shift and she made a mistake. We normally do not call anyone after 9pm or before 8am. This has since been re-reviewed with the entire front desk staff so that we do not make this mistake again. Hilton Corp did reimburse...

Clinton, United States
Reviewed 2 weeks ago

This Hampton Inn is very nice and it is convenient for overnight stays when you are unable to obtain a Hampton downtown. We attended a concert downtown and it is a short ride after the concert to the hotel. Our home town is east of Nashville, so the hotel on the eastern outskirts of the metro area is like a...

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Helpful?
Thank David H
Britney F, Front Office Manager at Hampton Inn and Suites Mt Juliet, responded to this review

Thank you for choosing Hampton Inn & Suites Mount Juliet. We are very glad to hear that you enjoyed your stay with us and that the location was convenient for you. We hope to see you soon.

Cookeville, United States
Reviewed 2 weeks ago

If you come to Nashville, a great location and a super place to stay. Airport close, great rooms, even greater service! This is music city, in Tennessee, and this hotel goes over the top to deliver Southern hospitality.

Review collected in partnership with Hampton
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Helpful?
Thank William H
Britney F, Front Office Manager at Hampton Inn and Suites Mt Juliet, responded to this review

Thank you for your feedback and for your kind words. It is very important to our team to provide excellent customer service and that each guest has a great experience. We look forward to welcoming you back during your next trip to Music City.

Memphis, United States
Reviewed 2 weeks ago

We were in Nashville for our Daughter's college graduation. We would have stayed nearer to school but the rates at the hotels had been jacked up so high to take advantage of families that we had to stay 15 miles out. The rates were still much higher than they should have been.

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Thank N3969QIdavidp
Cally J, General Manager at Hampton Inn and Suites Mt Juliet, responded to this review

We are very sorry that you found our rates to be high. Hotel rates do go up and down based on supply and demand. Nashville is a top destination these days and our rates are very competitive with other brands. I just went to Tallahassee for my niece's graduation and the rates were much higher than ours, so I certainly...

Jacksonville, United States
Reviewed 2 weeks ago

We were looking for a hotel in the vicinity of Nashville, but outside of town on the east side. The Hampton Inn was very nice with a comfortable, spacious room and a very nice hot breakfast. The staff members were nice and friendly.

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Helpful?
Thank billcW9989RW
Britney F, Front Office Manager at Hampton Inn and Suites Mt Juliet, responded to this review

Thank you for your positive feedback and for choosing Hampton Inn and Suites Mount Juliet. We hope to see you during your next visit to Nashville.

Buford, Georgia
Reviewed 3 weeks ago

The accommodations were clean and comfortable. The staff was friendly at every interaction. The breakfast offered was what you would expect. Hot, decent and filling. The service staff here was super outgoing and friendly.

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Helpful?
Thank amypY8641YN
Britney F, Front Office Manager at Hampton Inn and Suites Mt Juliet, responded to this review

Thank you for choosing Hampton Inn & Suites Mt. Juliet. We strive to provide excellent service and a comfortable environment and appreciate your positive feedback. We will make sure to share your kind words with our staff. Thank you again and we look forward to seeing you in the future.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Hampton Inn and Suites Mt Juliet

Address: 5001 Crossings Cir, Mount Juliet, TN 37122-8461
Region: United States > Tennessee > Mount Juliet
Price Range: €134 - €233 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Mt Juliet 2.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Hampton Inn And Suites Mt Juliet Hotel Mount Juliet
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn and Suites Mt Juliet staff and other travellers.
2 questions
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Walls, Mississippi
Cream Ridge, New Jersey
9 months ago

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Questions? Get answers from Hampton Inn and Suites Mt Juliet staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the first floor near side door for easy in, easy out.”
lhmarshall, 22 Dec 2016 | Read review
“Choose a room away from the highway ;-)”
smeinen2016, 20 Dec 2016 | Read review
“Always ask for rooms away from elevators~”
wds716, 15 Dec 2016 | Read review
“Choose a room with an odd number. Even numbered rooms face the main road and busy intersection.”
Fungirl2012, 23 Sep 2016 | Read review
“Top floors are the best!”
thetinman1, 31 May 2016 | Read review
5 of 5
Hampton.com
US$212* /night
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Prices are for 1 room, 2 adults
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