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Red Star Hotel West Ryde

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Traveller (7)
Room & Suite (7)
Dining (1)
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Overview
  • Excellent6%
  • Very good34%
  • Average29%
  • Poor15%
  • Terrible16%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (91)
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All reviewsclothes airerwe ordered room serviceconvenient locationshort driveswimming poolstay there againwalking distancetrain stationthe ground floorshort staybed was comfortableacross the road
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1 - 5 of 90 reviews
Reviewed 21 April 2018

I stayed here at the Red Star at West Ryde with my wife a few weeks ago. The place is nice inside,... but the toilet's cistern kept us awake all night as it was trickelling water into the pan the whole night. The view over...More

Thank BassdrumR
Reviewed 4 March 2018 via mobile

We stayed in this motel last year under previous management. I feel if anything the standard has improved. The room was a nice size, very clean with all the usual amenities including a clothes airer which to me is a very useful plus. We had...More

Thank DiandKevGoldCoast
Reviewed 28 January 2018

Hi I stayed here recently as my husband had just been transferred from Townsville to Royal Rehab because of a serious brain injury. On Saturday I had to give notice to leave the unit at 3pm as my husband had been transferred to Royal North...More

Thank Jill J
Reviewed 7 January 2018

A very unpleasant stay; items were taken from our room and subsequently recovered from the cleaner's store room. Management were very argumentative and claimed this was a misunderstanding. (How do they figure this?) Had to suspend the cleaning service and ask them not to enter...More

Thank PKJA34
Response from Neco o, other at Red Star Hotel West RydeResponded 26 January 2018

To Whom this may concern, we apologize greatly for the events you are detailing. We are aware of this situation and it was a misunderstanding from house keeping hence why they did not take the items home, they left them on the property to be...More

Reviewed 25 November 2017 via mobile

Was awful experience, booked in given key walked all over to find my room?? Went back to reception told was in another building, found room, someones bra and knickers on airdryer outside room, inside kettle but no cups no glass's no spoon nothing, no tea...More

Thank william0071963
Response from Neco o, Public Relations Manager at Red Star Hotel West RydeResponded 11 December 2017

Hello, I am so sorry to hear about your experience as we most definitely do provide those basic amenities. I will investigate this further as to the issue with receptions response and ensure this issue will not occur again. We also provide cups, saucers and...More

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About
Amenities
Top amenities
Free Parking
Pool
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$58 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$58 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (7)
Room & Suite (7)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"good view over the Golf Course"
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"Busy road but lovely view over the golf course"
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"There's no good tips because the accommodation is on a busy road with no rooms that are in a quieter..."
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"Try to get a downstairs room not near the entrance or exit."
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