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Rydges Parramatta

622 reviews
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Traveller (105)
Room & Suite (34)
Dining (4)
Overview
  • Excellent24%
  • Very good44%
  • Average19%
  • Poor9%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (622)Write a Review
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All reviewsrosehill racecourseroom servicebuffet breakfastacross the roadplenty of parkingwould stay againreception staffundercover parkingshuttle busroad noiseshort stayrosehill train stationrace coursebusiness tripolympic parkwestern sydneypublic transport
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141 - 145 of 614 reviews
Reviewed 3 July 2016

I have stayed at this property before, always has been a well appointed hotel. This time despite renovations the room & amenities were fantastic. However i had a room facing James Ruse Drive which i found noisy due to road traffic, being on the fourth...More

Thank iands2015
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 4 July 2016

Dear iands2015, Thank you for the great review of our hotel while on a business trip. It's great to see another positive comment about our newly refurbished rooms. We would be more than happy to always allocate you a quiet rooms at the back of...More

Reviewed 1 July 2016 via mobile

I would like to thank all the staff at Rydges Parramatta for making my stay fantastic. The newly renovated rooms are wonderful and the dining selection is great. I would definitely recommend them I doubt you will be disappointed.More

Thank Viking338
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 3 July 2016

Dear Viking338, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us. I look forward to passing on your wonderful comments to my team here. We hope to see you again in the near future! Sincerely,...More

Reviewed 1 July 2016

This is my second time staying in Rydges Parramatta. It is a handy location for Rosehill Racecourse and a few minutes’ taxi ride from Parramatta. They have renovated the bedrooms since I was there last and the improvements are great. My bedroom was spacious, bright,...More

1  Thank LollLee
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 3 July 2016

Dear LollLee, Thank you for your positive review and recommendation of our hotel. We appreciate the very positive comments about our newly refurbished rooms, food and beverage options & most of all, our staff. We are excited that there the refurbishment is coming to an...More

Reviewed 29 June 2016 via mobile

We stayed at the Rydges Parramatta on the way driving back to Canberra from the Gold Coast. The hotel is nice but was undergoing renovations at the time. The floor we were on was very noisy. The bathroom had mould and the shower rail was...More

Thank Penelope M
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 2 July 2016

Dear Penelope M, Thank you for the positive review of the hotel. It's disappointing to hear that the cleaning was not at the appropriate standards. I have passed this on to the housekeeping manager who will address with his team. It's great to hear that...More

Reviewed 27 June 2016 via mobile

Pros - Nice breakfast buffet, Nice decor Friendly staff Comfy bed Cons - Suspicious white stains on curtains Local tv only, poor reception too Lamp and alarm clock broken Strong draft coming in from windows Could not access pool area, although i did not bother...More

Thank Carl A
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 2 July 2016

Dear Carl A, Thank you for taking the time to provide feedback from your stay. I'm pleased to hear that you enjoyed our newly renovated rooms. The feedback about our new rooms has been extremely positive! We have a combination of both local and digital...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$98 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$98 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (105)
Room & Suite (34)
Dining (4)
Hotel & Grounds (60)
Bathroom (19)
Questions & Answers
Ask a question
b00shaddict
11 May 2017|
AnswerShow all 3 answers
Response from Matt G | Property representative |
Hi b00shaddict, We are 10 minutes away. Are you coming to see an event? I can check if we have an event package available which includes return transfers. Kind regards, The Rydges Parramatta Team
0
Votes
Jennifer B
As a response to your response, hotel management, I was well within my right NOT to be charged for the booked room. It is not my problem that your staff evidently misinformed me TWICE. Are you suggesting I lied? Actually no, I rang harbourview hotel myself outside on that same day (and also stayed there) and no they do NOT require a bond even WITHOUT a credit card. They take a $10 fee without a credit card. Also, it's very convenient that 'hotel management' can write responses to reviews but the clients cannot respond to your response, hence I placed my response on original post. I will now write a review on every site and tell everyone I know not to stay here. And I am also well within my right to do so. And no you did not address this 'multiple times' this is only the second time you have addressed it. Also you did not address this in person, you simply told me I needed the bond money. Again, it is not my issue your staff is evidently not trained properly. Your staff misinforming me is not my mistake. It is yours.
29 April 2017|
AnswerShow all 2 answers
Response from Tijana V | Reviewed this property |
Jennifer, this is so unfortunate. I love traveling around the world and early this year I've stayed there for 2 nights with my partner. Luckily nothing like that happened to us. Although I understand your frustration, if... More
0
Votes
Jimilsleynsw
24 March 2015|
AnswerShow all 3 answers
Response from johnnthel | Reviewed this property |
Hi there. About 6.5 km and about 15 minutes by car. Take the M4 freeway
0
Votes
Room Tips
"Room 504 faces the lovely Rosehill Race course."
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"Try and avoid rooms that face James Ruse Drv"
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"Ask the staff to info on whether you want city views"
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"Get high floor city view"
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