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Rydges Parramatta

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559 Reviews from our TripAdvisor Community

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Showing 556: English reviews
sydney
Reviewed 4 January 2016

This was a return visit to Rydges Parramatta. The room was clean and the bed very comfortable. We enjoyed dinner and buffet breakfast at the hotel. As a Rydges Priority Guest Reward member we received a late check out as well as a discount on food and drinks. Service at reception, restaurant and bar was excellent. Nothing negative to say...

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Helpful?
Thank SanMicAus
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Sandra57Sydney, Thank you for choosing to stay at Rydges Parramatta and thank you for finding the time to provide such wonderful feedback from your stay. We are glad that you enjoy the many great benefits of being a Rydges Priority Rewards member and that our service in all areas of the hotel was excellent! We look forward to welcoming...

Newcastle, Australia
Reviewed 27 December 2015

Had a lovely night staying at this hotel. Stayed there 25 years ago and returned for our anniversary. The staff were excellent and at dinner in their restaurant we were given a complimentary dessert tasting plate to celebrate our wedding anniversary. Special thanks to the Chef and Rabana (hope that spelling is correct) and Courtney.

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Helpful?
Thank Pamela H
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Pamela H, Thank you for the excellent feedback from your most recent stay at Rydges Parramatta. We are very pleased that our hotel was able to make your your 25th wedding anniversary as special as the first. Your feedback has been passed on to both Courtney & Ravana and put up on all staff notice boards as an example...

Central Coast NSW
Reviewed 22 December 2015

We booked into the Rydges with a group of friends for a day at the r aces which we have done before,for our xmas get together.The rooms were ready early and we were allowed to check in,a nice suprise.Front desk staff were absolutely genuinely friendly and helpfull.Rooms great clean comfortable bed,we had no milk 1 phone call and they bought...

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Helpful?
Thank Christine J
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Christine J, Thank you for returning back to Rydges Parramatta and sharing your wonderful feedback. Your feedback has been passed on to the entire team as this is what our team pride ourselves on! I do apologise with the issues with the airconditioning. I can confirm that this is on the way to being resolved and our newly refurbished...

Sydney, Australia
Reviewed 20 December 2015

We stayed here as we were goi g to the races for day and didn't want to drive home. From the moment we checkin in, at 11:30am, until checkout, our stay was fantastic. Very helpful, friendly, polite staff gave me a very favourable impression of this hotel. It's just a walk to the racetrack, literally across the road. After the...

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Helpful?
Thank Janette M
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Janette M, Thank you for providing such great feedback from your experience at our hotel. We are very pleased to hear that all across the hotel your experience with our staff & facililites were very positive. We do hope that we can welcome you back in the near future and would be excited to allocate you one of our...

Sydney, Australia
Reviewed 19 December 2015

Stayed at the Rydges Rosehill for work and it was a comfortable stay. Rooms are spacious, bed was comfy and the bathroom had everything you needed. Had a view overlooking the racecourse and looking out to the city. I see that the hotel is in the middle of renovations which is probably a good thing as the rooms are a...

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Helpful?
Thank casmurnieks
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Casmurnieks, Thank you for the feedback from your stay. We are pleased that you enjoyed your stay at our hotel. We look forward to welcoming you back soon and would be more than happy to allocate you one of our newly refurbished rooms. Kind regards, The Rydges Parramatta Team.

Melbourne
Reviewed 15 December 2015

My room at Rydges Parramatta was comfortable enough, but a closer inspection showed a lot of work still to be done. Air conditioner was noisy and needed to be turned off completely at night in order to allow me to sleep. On top of this there was a lot of dust (I hope!) accumulated around the air vents for the...

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Helpful?
Thank Darren W
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Darren W, Thank you for taking the time to provide feedback from your experience of our hotel. I can confirm that the hotel is undergoing a major refurbishment and will feature brand new guest rooms. Level 1 is nearly completed and I must say they look amazing! I would be more than happy to allocate you one of the...

Newcastle, New South Wales, Australia
Reviewed 8 December 2015

We have stayed in this hotel several times and each time has gone down in expectation, Rooms are getting older, restaurants are poorly staffed and facilities are badly maintained. We had luggage stolen from our vehicle also which did not enhance our stay. Hotel is noisy and we were offended as platinum priority members to have cash taken on top...

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Helpful?
Thank KD207
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear KD207, Thank you for the feedback from your stay. I do apologise if your experience of our hotel did not meet your expectations. We are well on the way with our total hotel refurbishment with level 1 almost completed. I would be more than happy to allocate you one of our newly refurbished room should you ever be back...

East Maitland, Australia
Reviewed 5 December 2015

The Motel is lovely, very modern, the staff were very helpful and polite. Our room was very clean and comfortable, we had an absolutely amazing buffet breakfast. Loved the indoor pool and heated spa. We would definitely recommend this hotel and will definitely stay there again.

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Helpful?
Thank Dianne B
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Dianne B, Thank you for taking the time to provide such great feedback from your stay. We are always pleased to head positive feedback about our staff and facilities. We are currently mid refurbishment and happy to confirm that our first level of rooms will be released as early as next week! We hope to welcome you back again...

Melbourne, Australia
Reviewed 5 December 2015

Paying almost $300 per night, I expected a reasonable room but it was awful - two star motel standard. The room was old and tired - really tatty. Bathroom was awful. The curtains did not fully close. Got very little sleep as the toilet ran all night and the air conditioner rattled and roared. Location was not great as it...

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Helpful?
1Thank rabbid67
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Rabbid67, Thank you for finding the time to provide feedback from your stay. I'm sorry to hear about the issues you experienced on your stay. We are happy to confirm that our hotel refurbishment is well on it's way with level one being released for guests as soon as next week. Please be sure to contact our reception team...

Reviewed 30 November 2015 via mobile

We are pgr members and we were pretty disappointed with this hotel. The bathroom door did not close so when showering or going to the toilet it was a real pain. Lifts were old and scary. Hallways looked old and scuffed. Bathroom was dirty and old, with cracks and very dirty grout. Just dissapointed. Just stayed again in parramatta and...

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Helpful?
Thank Travellertobe1
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Travellertobe1, Thank you for the feedback from your recent stay at Rydges Parramatta. I do apologise if your stay did not meet your expectations. We understand that our product is showings its age and that's why we are currently undergoing a major refurbishment of all guests rooms. Level one is just over a week away from being completed. To...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Rydges Parramatta

Address: 116 James Ruse Dr, Rosehill, Parramatta, New South Wales 2142, Australia
Region: Australia > New South Wales > Greater Sydney > Parramatta > Rosehill
Price Range: €102 - €256 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Rydges Parramatta 4.5*
Number of rooms: 151
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Also Known As:
Rydges Parramatta Rosehill
Rydges Parramatta Hotel Rosehill
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Questions & Answers

Here's what travellers have asked, with answers from Rydges Parramatta staff and other travellers.
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Questions? Get answers from Rydges Parramatta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room overlooking car park for quietness”
 of 5 bubbles bayres42, 17 Feb 2017 | Read review
“Clean, crisp and decent rooms.”
 of 5 bubbles 139sheridant, 16 Feb 2017 | Read review
“All are good rooms !”
 of 5 bubbles markcN125AL, 18 Dec 2016 | Read review
“the panoramic view room is very nice”
 of 5 bubbles LoriI30, 12 Dec 2016 | Read review
“Check if your stay coincides with Rosehill races as the after race crowds can be a little rowdy”
 of 5 bubbles ChrisZ571, 14 Nov 2016 | Read review
5 of 5