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Rydges Parramatta

624 reviews
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Traveller (108)
Room & Suite (53)
Dining (4)
Overview
  • Excellent24%
  • Very good44%
  • Average19%
  • Poor9%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (624)Write a Review
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All reviewsrosehill racecourseroom servicebuffet breakfastacross the roadplenty of parkingwould stay againundercover parkingshuttle busroad noiseshort stayrosehill train stationbusiness tripolympic parkwestern sydneypublic transportstrawberryraces
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131 - 135 of 616 reviews
Reviewed 16 August 2016

Stayed recently for 2 nights for a training course in nearby Lidcome. Staff were fantastic. My room was perfect. The recent refurbishment is amazing. Breakfast was fabulous. Meals were great. The kind staff arranged a shuttle for us to get to our course also and...More

Thank jullefledned
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 19 August 2016

Dear Juliefledned, Thank you for the excellent review. It's great to hear that all in all your stay was extremely positive. Your comments about our sports bar is concerning and rest assured will be addressed with our new bars manager as a priority. We hope...More

Reviewed 14 August 2016

As always Staff & service highest level Steeds restaurant is equal to any i have been Breakfast is the best you will find this is one Hotel you should stay at Rosehill Race days are special & a good weekend stay J P M CanberraMore

Thank 587jpm
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 15 August 2016

Dear Mr Mullins, Thank you for the excellent review of our hotel. We always look forward to welcoming you back each Friday before the races! Thank you for the positive comments about our team, Steeds and breakfast. We are excited about the changes made to...More

Reviewed 14 August 2016

The hotel checking in and out were a good experience with very friendly staff. The breakfast was really good with the staff being very attentive. The rooms need double glazing as there is quite a bit of traffic noise. Didn't sleep too very well.More

Thank Lloyd D
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 15 August 2016

Dear Lloyd D, Thank you for taking the time to provide feedback from your stay. We appreciate the positive comments abut our staff and "Rise" buffet breakfast. I do apologise if you found sleeping at the front of the hotel a little noisy. I have...More

Reviewed 13 August 2016 via mobile

So we came back to the Rydges Parramatta after a terrible trip last year. See previous review. Yes, the Rydges knew it was us coming back. However, the room was wonderful- the refurbishment makes the most of the smart room design and the housekeeping was...More

Thank Carmen '
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 15 August 2016

Dear Carmen, Thank you for the very positive review of our hotel. We are glad that despite your negative experience last year, we were able to make this stay much more positive. We are thrilled that the refurbishment is almost complete and are loving the...More

Reviewed 13 August 2016

My experience was a great clean fresh experience , the room was warm inviting and clean and of great standard. the service was fantastic and all staff were easy and obliging to talk to. would recommend to anyone that needs a great place to stay

Thank Robert G
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 15 August 2016

Dear Robert G, Thank you for the great feedback! We are pleased to hear that you would recommend our hotel to other travelers! We look forward to welcoming you back again soon. Kind regards, The Rydges Parramatta Team

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$119 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$119 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (108)
Room & Suite (53)
Dining (4)
Questions & Answers
Ask a question
b00shaddict
11 May 2017|
AnswerShow all 3 answers
Response from Matt G | Property representative |
Hi b00shaddict, We are 10 minutes away. Are you coming to see an event? I can check if we have an event package available which includes return transfers. Kind regards, The Rydges Parramatta Team
0
Votes
Jennifer B
As a response to your response, hotel management, I was well within my right NOT to be charged for the booked room. It is not my problem that your staff evidently misinformed me TWICE. Are you suggesting I lied? Actually no, I rang harbourview hotel myself outside on that same day (and also stayed there) and no they do NOT require a bond even WITHOUT a credit card. They take a $10 fee without a credit card. Also, it's very convenient that 'hotel management' can write responses to reviews but the clients cannot respond to your response, hence I placed my response on original post. I will now write a review on every site and tell everyone I know not to stay here. And I am also well within my right to do so. And no you did not address this 'multiple times' this is only the second time you have addressed it. Also you did not address this in person, you simply told me I needed the bond money. Again, it is not my issue your staff is evidently not trained properly. Your staff misinforming me is not my mistake. It is yours.
29 April 2017|
AnswerShow all 2 answers
Response from Tijana V | Reviewed this property |
Jennifer, this is so unfortunate. I love traveling around the world and early this year I've stayed there for 2 nights with my partner. Luckily nothing like that happened to us. Although I understand your frustration, if... More
0
Votes
Jimilsleynsw
24 March 2015|
AnswerShow all 3 answers
Response from johnnthel | Reviewed this property |
Hi there. About 6.5 km and about 15 minutes by car. Take the M4 freeway
0
Votes
Room Tips
"Room 504 faces the lovely Rosehill Race course."
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"Try and avoid rooms that face James Ruse Drv"
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"Ask the staff to info on whether you want city views"
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"Get high floor city view"
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