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Rydges Parramatta

624 reviews
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Traveller (108)
Room & Suite (53)
Dining (4)
Overview
  • Excellent24%
  • Very good44%
  • Average19%
  • Poor9%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
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Reviews (624)Write a Review
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All reviewsrosehill racecourseroom servicebuffet breakfastacross the roadplenty of parkingwould stay againundercover parkingshuttle busroad noiseshort stayrosehill train stationbusiness tripolympic parkwestern sydneypublic transportstrawberryraces
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1 - 5 of 616 reviews
Reviewed 1 week ago

Whilst spending time in Sydney, I stayed at this hotel, whilst the accommodation, amenities, were as be expected, the point of difference was the staff, they are the best, a great team, nothing was to much effort, the smiles were genuine My thanks to the...More

Thank _dholmes51
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 1 week ago

Dear Mr Holmes, Thank you for the great feedback from your time at our hotel. We enjoyed having you each week and are sad to hear that you no longer required to travel out to Parramatta for work in the future. We wish you all...More

Reviewed 3 weeks ago via mobile

Whilst this hotel overlooks a very busy road and the Rosehill Racecourse, I had a peaceful and enjoyable stay at the Rydges Parramatta. The bed was incredibly comfortable, the couch a great addition to the room, and the rain shower head a soft touch. Staff...More

Thank chriztie2017
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 1 week ago

Dear Chriztie2017, Thank you for the positive feedback from your stay. We are pleased to hear that all in all you enjoyed your stay and in particular, our newly refurbished rooms and teams service. We do hope to welcome you back again soon. Kind regards,...More

Reviewed 16 January 2018

Establishment was very well presented. Hotel reception staff were professional and efficient making check in easy. Unfortunately didn't advise us that luggage trolleys were available. Very spacious, modern & clean foyer and buffet areas. Ample space in the bathroom that appeared to have been recently...More

Thank Tracy W
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 4 weeks ago

Hi Tracy W, Thank you for the feedback. We take all feedback seriously and do apologise about noisy your neighbours. We do have procedures in place where is the noise continues, we would ask the guests to leave the hotel. We have a 24 hour...More

Reviewed 12 January 2018 via mobile

Needing to stay overnight whilst my daughter completed two days of dance workshops, we got a great deal on Groupon for room, parking, cheese platter and bottle of wine on arrival, buffet breakfast plus late checkout. Room was clean and modern. The staff were lovely...More

Thank Samantha M
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 4 weeks ago

Hi Samantha, Thank you for your positive feedback from your one night stay. We are pleased to hear that you did enjoy your stay and hope to welcome you back in the near future. Kind regards, The Rydges Parramatta Team

Reviewed 14 December 2017

Great hotel for short stay business trips in the Parramatta area. Hotel reception staff were professional and efficient making check in easy and assisting with booking a taxi. The foyer and buffet areas were very well appointed and the room was quite spacious, very clean...More

Thank gflcleary
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 20 December 2017

Hi gflcleary, Thank you for the feedback. We appreciate the positive comments about our teams, rooms and delicious buffet breakfast. We hope to welcome you back to the hotel again soon. Kind regards, The Rydges Parramatta Team

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$119 - US$326 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$119 - US$326 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (108)
Room & Suite (53)
Dining (4)
Questions & Answers
Ask a question
b00shaddict
11 May 2017|
AnswerShow all 3 answers
Response from Matt G | Property representative |
Hi b00shaddict, We are 10 minutes away. Are you coming to see an event? I can check if we have an event package available which includes return transfers. Kind regards, The Rydges Parramatta Team
0
Votes
Jennifer B
As a response to your response, hotel management, I was well within my right NOT to be charged for the booked room. It is not my problem that your staff evidently misinformed me TWICE. Are you suggesting I lied? Actually no, I rang harbourview hotel myself outside on that same day (and also stayed there) and no they do NOT require a bond even WITHOUT a credit card. They take a $10 fee without a credit card. Also, it's very convenient that 'hotel management' can write responses to reviews but the clients cannot respond to your response, hence I placed my response on original post. I will now write a review on every site and tell everyone I know not to stay here. And I am also well within my right to do so. And no you did not address this 'multiple times' this is only the second time you have addressed it. Also you did not address this in person, you simply told me I needed the bond money. Again, it is not my issue your staff is evidently not trained properly. Your staff misinforming me is not my mistake. It is yours.
29 April 2017|
AnswerShow all 2 answers
Response from Tijana V | Reviewed this property |
Jennifer, this is so unfortunate. I love traveling around the world and early this year I've stayed there for 2 nights with my partner. Luckily nothing like that happened to us. Although I understand your frustration, if... More
0
Votes
Jimilsleynsw
24 March 2015|
AnswerShow all 3 answers
Response from johnnthel | Reviewed this property |
Hi there. About 6.5 km and about 15 minutes by car. Take the M4 freeway
0
Votes
Room Tips
"Room 504 faces the lovely Rosehill Race course."
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"Try and avoid rooms that face James Ruse Drv"
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"Ask the staff to info on whether you want city views"
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"Get high floor city view"
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