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Mercure Sydney Parramatta

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Mercure Sydney Parramatta
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800 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Sydney Parramatta
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Showing 785: English reviews
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 August 2016

Friendly staff and nice rooms but why would they charge Accor plus members an additional 15 for parking when you can park across the road for nothing, at least when not busy.Located 15 mins walk from parramatta CBD and a few minutes from Rosehill station.

Helpful?
Thank Phillip F
Joleen H, General Manager at Mercure Sydney Parramatta, responded to this review

Dear Phillip F Thank you for your comments and appreciate you taking the time to give our Hotel a review. I am glad that you appreciated our friendly staff and nice rooms - as to the parking charge we will be offering a discount to Accor Loyalty members by the end of the year. Kind regards Joleen R Hurst More 

Goulburn
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 August 2016

We checked in for a three night stay as my daughter had a convention (Smash) at the Rosehill Racecourse over the weekend. The walk from the hotel to the Racecourse was all of 10Mins at a medium to slow pace. Check in was quick, friendly and efficient, we got an upgrade to an executive room on the 7th floor (711)... More 

Helpful?
Thank MarcWGoulburn
Joleen H, General Manager at Mercure Sydney Parramatta, responded to this review

Dear MarcWGoulburn Thank you for taking the time to post a review and for giving us your feedback - it is always appreciated. I am glad that your stay overall was very nice and we look forward to welcoming you back on your next stay with us. Kind regards Joleen R Hurst More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 August 2016

Arrived early, room wasn't ready, but concierge took our luggage and kept it for us. There is a bus stop directly out the front. McDonald's, KFC, Subway and Woolworths directly across the road. We were there for SMASH (anime convention) at Rosehill Racecourse which is a 5 min walk from the motel. The room was clean, comfortable and had everything... More 

Helpful?
Thank Leisa B
Joleen H, General Manager at Mercure Sydney Parramatta, responded to this review

Dear Leisa B Thank you for your review of your stay with us. I am glad that you found the hotel provided you with everything you needed, good location, amenities across the road and that your room was clean and comfortable. T Kind regards Joleen R Hurst More 

Brisbane, Australia
Level Contributor
73 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 21 August 2016

The hotel is easy to get to and has parking at a charge. Rooms are good but I oh so wanted a window to open because the room would not cool down and some fresh air would have been great. Unfortunately this is like many hotels now. Breakfast in the morning was good plenty of choice. Ensuite nice and clean.... More 

Helpful?
Thank Paul R
2 reviews
Reviewed 20 August 2016 via mobile

Mike at the reception is a great guy ! Great service :) great personality :) rooms are great, I am upgraded as I am a member and never been let down by this hotel. The team is amazing and I have no complaints. It he whole team is amazing and never fail to provide great service

Helpful?
Thank Tina C
Melbourne
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 August 2016 via mobile

The Mercure in Parramatta/Rosehill is a pretty good value option if you need to stay in that part of the West. The rooms are comfortable (maybe a tad dated) and the staff are very friendly. It's about a 3km walk along the river into the heart of Parramatta too. All in all, it's not a bad spot at pretty good... More 

Helpful?
Thank EddieB99
Jervis Bay, Australia
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 8 August 2016 via mobile

Yes! This time I remembered to take piccies before I unpacked! I arrived with no dramas. Staff were friendly and I even scored a free upgrade. I ordered room service during my stay, the staff were attentive, polite and prompt. The m burger was amazing!! The bed was probably one of the most comfortable Ive stayed in in recent times,... More 

Helpful?
Thank Tubsy_Family
Sydney, Australia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 August 2016

We stay with the Accor group of hotels all the time and are rarely dissatisfied with the accommodation and experience they provide but this hotel is an glaring exception. I booked a suite as I usually do when traveling with my family and expected two rooms and the usual comforts that you get when booking this level of accommodation (you... More 

Helpful?
Thank tonygiarratano63
Canowindra
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 August 2016

Went to Sydney a 2 days for work early to be ready for an early-ish flight on the 2nd day. We took out a an Accor membership at the beginning of the year. Check in was as seamless as possible and the lovely lady on reception had a fabulous and welcoming manner. The hotel is oldish but well maintained, the... More 

Helpful?
Thank Syntwins
Canberra, Australia
Level Contributor
106 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 31 July 2016 via mobile

Spent 2 nights here in a comfortable and nicely appointed room. Comfy enough bed, a very comfortable lounge chair mimi bar and good size bathroom. Towels (like most hotels) were small. Reception staff were very friendly and efficient. Would stay here again as it is very well located for visiting Rosehill Racecourse.

Helpful?
Thank Jane B

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mercure Sydney Parramatta offers spacious and contemporary 4 star accommodation on the fringe of Parramatta CBD. Attending an event? We are in prime position opposite Rosehill Gardens, a 10 minute drive from Sydney Olympic Park and only a short distance to Parramatta City Raceway and Eastern Creek. Mercure Parramatta is the perfect place to relax with our welcoming M Restaurant and Bar open 7 days. With suites and interconnecting rooms why not bring the kids along they will love the use of our Pool, spa and tennis courts on site. So what are you waiting for? ... more   less 

Additional Information about Mercure Sydney Parramatta

Address: 106 Hassall St, Rosehill, Parramatta, New South Wales 2142, Australia
Region: Australia > New South Wales > Greater Sydney > Parramatta > Rosehill
Price Range: €98 - €220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Sydney Parramatta 4*
Number of rooms: 164
Reservation Options:
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Also Known As:
Mercure Sydney Parramatta Hotel Rosehill
Mercure Hotel Sydney Parramatta
Mercure Hotel Rosehill
Mercure Sydney Parramatta Rosehill
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Sydney Parramatta staff and other travellers.
2 questions
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Questions? Get answers from Mercure Sydney Parramatta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we stayed opposite the lift and had no problems with noise so I think anywhere would be fine”
 of 5 bubbles kristiefarrellynka, 27 Nov 2016 | Read review
“the rooms are old but we just had a standard room so i cant say for the others..”
 of 5 bubbles LeanneM483, 20 Nov 2016 | Read review
“Ask for a room overlooking the pool.”
 of 5 bubbles SmileyCoyote, 30 Oct 2016 | Read review
“Don't be afraid to ask reception for help they are very accommodating,”
 of 5 bubbles 287gavinb, 20 Oct 2016 | Read review
“ask for an upgrade room”
 of 5 bubbles T9659AAphils, 17 Oct 2016 | Read review
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