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Holiday Inn Sydney Airport

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Holiday Inn Sydney Airport
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1,206 Reviews from our TripAdvisor Community

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Showing 1,139: English reviews
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Australia
Reviewed 2 days ago NEWvia mobile

After waiting an hour for a shuttle bus from international, hotel reception was efficient but not friendly. Manager passed my room as I struggled with my bags at a door that wouldn't stay open and kindly helped me. Room service took much too long to answer their phone but delivered a good meal quickly after ordering. Room tired but ok....

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Helpful?
Thank ausgiraffe
Eugéne H, General Manager at Holiday Inn Sydney Airport, responded to this review

Dear ausgiraffe, Thank you for taking the time and sharing your feedback with us from your recent visit to the Holiday Inn Sydney Airport. We are glad to see that you enjoyed your stay with us, I will share your feedback with the rest of the team as we are always looking at way on how we can improve our...

Reviewed 6 days ago NEWvia mobile

We stayed just prior to leaving Australia permanently. The bed was comfy for me (too soft for my partner) and we had a choice of pillow type. Room service took a long time to get a hold of but reception were accommodating in taking our order. He had zucchini flowers which were amazing, the chicken soup I ordered was so...

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Helpful?
1Thank Alex S
Eugéne H, General Manager at Holiday Inn Sydney Airport, responded to this review

Dear Alex, Thank you for taking the time to provide us with feedback from your recent visit to the Holiday Inn Sydney Airport. It is always a pleasure to receive guest feedback. I will share your feedback with the team as we are always looking at way on how we can improve our guest experience. We hope to welcome you...

Melbourne, Australia
Reviewed 1 week ago via mobile

Looking at the room & the bathroom, it's very difficult to believe that it's a 4 star hotel. Cleanliness is below par. Shower over bathtub in a tiny bathroom, weak water pressure, have to ask the reception desk for toiletries such as toothbrush, toothpaste, disposable razor, etc. The swimming pool located in the basement is so small that I first...

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Helpful?
Thank M. N
Eugéne H, General Manager at Holiday Inn Sydney Airport, responded to this review

Dear M.N, Thank you for taking the time and providing us with feedback from your recent stay at the Holiday Inn Sydney Airport. Whilst your stay should have been enjoyable I am sorry to read that your stay did not meet your expectations, please accept our sincerest apologies. At Holiday Inn Sydney Airport we strive to deliver an exceptional guest...

Ottawa, Canada
Reviewed 1 week ago

We stayed at the Holiday Inn Sydney on our return trip home. The hotel was able to accommodate our early check in which was much appreciated. The hotel lobby is spacious and modern. Hotel staff are professional and friendly. Our room was large, clean and well appointed. The room was very quiet, no outside noise not even the planes flying...

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Helpful?
Thank Nicole P
Eugéne H, General Manager at Holiday Inn Sydney Airport, responded to this review

Dear Nicole, Thank you for taking the time to write such a lovely and detailed review of the Holiday Inn Sydney Airport after your recent visit. We very much appreciate all of your wonderful feedback and I do hope that we may welcome you back to the Hotel soon again. Warm Regards, Eugéne Human General Manager

Reviewed 1 week ago

I booked the Holiday Inn Sydney Airport due primarily to its convenient location. Within 5 min. of getting into a taxi, I was being delivered to the hotel - a rare feat, considering Sydney traffic and something that was important given the early departure the next morning. The front desk staff was most polite and professional. I would say that...

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Helpful?
Thank Skibum1369
Eugéne H, General Manager at Holiday Inn Sydney Airport, responded to this review

Dear Skibum1369, Thank you for taking the time and sharing your feedback from your recent visit to the Holiday Inn Sydney Airport with us. It is always great to receive guest feedback, we are glad to see that you enjoyed your stay with us, even the traffic was superb! Hopefully, we can welcome you back to the hotel soon again...

Sydney, Australia
Reviewed 1 week ago

Stayed here last week before early flight,great hotel,very comfortable beds & pillows. Friendly staff,ate at biggles bar,good food.Didnt have the breakfast as we left early. Would definitely stay again.

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Helpful?
Thank Gypsy457
Eugéne H, General Manager at Holiday Inn Sydney Airport, responded to this review

Dear Gypsy457, Thank you for taking the time and sharing your feedback from your recent visit to the Holiday Inn Sydney Airport with us. It is always great to receive guest feedback, we are glad to see that you enjoyed your stay with us. I am sure a lot of readers will find this review very useful. Hopefully, we can...

Seneca, South Carolina
Reviewed 1 week ago via mobile

We stayed at the Holiday inn Sydney airport twice on our trip to Australia & New Zealand. They have a shuttle from and to the airport for $6 per person. The hotel is large and very modern. It has good air conditioning. The check in people are very helpful and friendly. The restaurant has a good nightly special that is...

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Helpful?
Thank Bill Y
Eugéne H, General Manager at Holiday Inn Sydney Airport, responded to this review

Dear Bill, Thank you for taking the time and sharing your feedback from your recent visit to the Holiday Inn Sydney Airport with us. It is always great to receive guest feedback, we are glad to see that you enjoyed your stay with us. I am sure a lot of readers will find this review very useful. Hopefully, we can...

Widgee
Reviewed 1 week ago

Booked into this hotel after a very long drive from Queensland,the staff were great as I had arrived just after lunch, room was ready and able to have a cup of tea. Rooms very clean with 2 queen size beds, as we had booked for family of 3 great . Meals that were available downstairs great and not over priced....

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Helpful?
Thank BrianWidgee
Eugéne H, General Manager at Holiday Inn Sydney Airport, responded to this review

Dear BrianWidgee, Thank you for taking the time and sharing your feedback from your recent visit to the Holiday Inn Sydney Airport with us. It is always great to receive guest feedback, we are glad to see that you were able to relax after a very long drive from Queensland. Hopefully, we can welcome you back to the hotel soon...

Reviewed 1 week ago via mobile

My new husband and I were stranded by our airline and accommodated last minute at Holiday Inn Sydney Airport. At checkin, we mentioned to the girl on the desk that we were trying to commence our honeymoon before the unplanned delay. The staff could not have been more lovely: treating us to champagne and a shared chocolate brownie dessert. Thank...

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Helpful?
Thank Kathryn J
Eugéne H, General Manager at Holiday Inn Sydney Airport, responded to this review

Dear Kathryn, CONGRATULATIONS! Thank you for taking the time and sharing your feedback from your recent visit to the Holiday Inn Sydney Airport with us. It is always great to receive guest feedback, we are glad to see that the team were able to turn a very unfortunate situation around for you. Hopefully, we can welcome you back to the...

Buderim, Australia
Reviewed 2 weeks ago

Stayed here on a forced cancelled flight - had a great room on the corner top floor (821) and thought the room was quite reasonable. The downstair foodies are really nice. The bar on the left and the restaurant on the right provide good options.

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Helpful?
Thank Anth B
Eugéne H, General Manager at Holiday Inn Sydney Airport, responded to this review

Dear Anth, Thank you for taking the time and sharing your feedback from your recent visit to the Holiday Inn Sydney Airport with us. It is always great to receive guest feedback, we are glad to see that you enjoyed your time with us and found the food and beverage options of good value. Hopefully, we can welcome you back...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Conveniently positioned, Holiday Inn Sydney Airport is located only minutes from Sydney Airport's international and domestic terminals with regular airport shuttle transfers to and from the hotel. Situated in the heart of the growing Mascot precinct of restaurant, cafes, bars and shops - you'll never feel to far away from anything. A two minute walk to nearby Mascot Train Station will have you in the city within 15 minutes to view the well-known Sydney attractions. All 250 guest rooms have views towards the city skyline or airport and have been custom designed with guest comfort in mind. Standard rooms come equipped with a choice of soft and firm pillows, double-glazed windows, flatscreen TVs, high speed internet access and ensuite with dual pressure showerhead. Enjoy a delicious dinner in Sirocco Restaurant with a menu inspired by the flavours of the globe or enjoy a more relaxed atmosphere and socialise with friends or colleagues in Biggles Bar for tasty bar bites and refreshing drinks. Holiday Inn Sydney Airport boasts a 24 hour gymnasium, sauna, business centre, 5 flexible meeting spaces, secure underground car park and VIP Lounge. Experience the relaxed, genuine and friendly service at Holiday Inn Sydney Airport for your next Sydney stopover, perfect for both business and leisure travellers. ... more   less 

Additional Information about Holiday Inn Sydney Airport

Address: Corner O'Riordan Street & Bourke Road, Mascot, Botany Bay, New South Wales 2020, Australia
Region: Australia > New South Wales > Greater Sydney > Botany Bay > Mascot
Price Range: €117 - €194 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Holiday Inn Sydney Airport 4.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Holiday Inn Sydney Airport Hotel Mascot
Sydney Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Sydney Airport staff and other travellers.
22 questions
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Questions? Get answers from Holiday Inn Sydney Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“821 is a cool room”
87anthonyb, 10 Apr 2017 | Read review
“Go for a room on the 10th floor”
JamesPAB, 21 Mar 2017 | Read review
“Breakfast is expensive, can get nice in coffee shop nearby for half the price.”
Mahuva110, 21 Feb 2017 | Read review
“Go high to get the view of airport and beyond”
AucklandBruce, 13 Feb 2017 | Read review
“stay at the end of the corridor away from the lift - very noisy.”
GOGREENIES, 26 Jan 2017 | Read review
5 of 5