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Novotel Sydney Norwest

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Traveller (94)
Room & Suite (43)
Dining (4)
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Overview
  • Excellent29%
  • Very good42%
  • Average19%
  • Poor6%
  • Terrible4%
Travellers talk about
“novotel sydney”(9 reviews)
“buffet breakfast”(14 reviews)
“business trip”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (368)
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365 results
Traveller rating
111
146
70
23
15
Traveller type
Time of year
LanguageEnglish
111
146
70
23
15
Show reviews that mention
All reviewsnovotel sydneybuffet breakfastbusiness tripbusiness hotelbalcony roomfollowing morninggood sizestayed nightsthe room was nicecar parkblue mountainsnorwest business parkcomfortable bedreception staffan upgradecomfortable stayout of the way
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1 - 5 of 365 reviews
Reviewed yesterday via mobile

I’m currently in Baulkham Hills for training, from the moment I have arrived I have felt so welcomed and looked after! Parisa is a stand out from reception going above and beyond even when heavily pregnant! Also Anthony in the shuttle bus is so friendly...More

Thank Emma K
Reviewed 5 days ago via mobile

The Novotel Sydney Norwest hotel was very functional and handy to my work location. The hotel restaurant was very simple and hard to choice gluten free options. The rooms are big compared to other Novotel hotels. The bed was great but the bathrooms need some...More

Thank Sheldon D
Response from NovotelSydneyNorwest, Front Office Manager at Novotel Sydney NorwestResponded 4 days ago

Dear Sheldon D Thankyou for taking the time to review out hotel, your comments are always valued. I'm glad you found the bed to be comfortable and I do apologise for the lack of Gluten Free options on the menu. Your feedback will be passed...More

Reviewed 2 weeks ago via mobile

Very comfortable, good location on Norwest,food was excellent and facilities pretty good. Reception staff were very pleasant and accommodating. Rooms were good, bed comfortable but the hum of the aircon was irritating - even after turning it offMore

Thank David B
Response from NovotelSydneyNorwest, Manager at Novotel Sydney NorwestResponded 1 week ago

Dear David B Thankyou for your wonderful review of our hotel. It is always a pleasure to receive feedback so we can improve the services we provide to our guests. I have passed on your comments to our Maintenance team who are working to fix...More

Reviewed 2 weeks ago via mobile

Staff spent more time talking at service window than serving customers. Sandwiches were dry like they were made hours ago and left uncovered. Scones were over cooked and hard. No tea pots!!!they keep the tea in a thermos that get poured into your teacup when...More

Thank Liana R
Response from NovotelSydneyNorwest, Front Office Manager at Novotel Sydney NorwestResponded 2 weeks ago

Dear Liana R, Thank you for taking the time and writing a review from your recent high tea experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have alerted our Food & Beverage...More

Reviewed 12 April 2018

It was a special weekend away from home and as soon as we arrived we were greeted like we were special. The staff were very courteous making us feel welcome. Breakfast was delicious again staff were friendly and helpful .More

Review collected in partnership with Accorhotels.com
Thank davidbarraclough1
Response from NovotelSydneyNorwest, Front Office Manager at Novotel Sydney NorwestResponded 4 weeks ago

Dear davidbarraclough1, Thank you for taking the time to review Novotel Sydney Norwest. Thank you for your kind comments regarding our hotel and our staff. I will share your comments with the team as I know they will be encouraged. I will also share your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Shuttle Bus Service
Self-Serve Laundry
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Outdoor pool
Details
Price range
US$100 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$100 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (94)
Room & Suite (43)
Dining (4)
Business Centre & Event Rooms (2)
Questions & Answers
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Danandmandy H
25 February 2015|
AnswerShow all 8 answers
Response from John R | Reviewed this property |
The hotel is a multi story complex and I am sure they do not allow pets. You could phone and check
1
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Room Tips
"get a balcony room"
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"Does not matter where the room faces as it's location is away from main road, thus no traffic disturbance."
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"Rooms with views to mountains."
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"Accor members get free Wifi"
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