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Ramada Plaza Marco Polo Beach Resort

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Ramada Plaza Marco Polo Beach Resort
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1,952 Reviews from our TripAdvisor Community

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There are newer reviews for Ramada Plaza Marco Polo Beach Resort
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Showing 1,279: English reviews
Los Angeles, California
Reviewed 17 August 2014

I've stayed here twice. First time not facing ocean and the room was horrible...too many things I could say bad about it. This time I got an ocean facing room and everything was great. The room was spacious, comfortable and had great amenities including a large refrigerator. The staff was helpful and quick except for the front desk was was...

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Helpful?
Thank wendylifejunkie
Manalapan, New Jersey
Reviewed 11 August 2014

Pros: The hotel is perfectly situated on the beach with easy access. Quick access to and from either airport. Good pool size. Readily available beach towels until 6pm. Room has full size fridge and small stove with toaster, microwave, utensils, and a few plates and bowls. Easily switched to a room with a balcony with no problems. Free shuttle to...

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1Thank AlikG66
Plant City, Florida
Reviewed 6 August 2014

Reserved online and saw that there was a $13 a day resort fee which I thought was included in our rate...which it wasn't. We try to pull in the circle drive and it is so unorganized and congested, people blocking people in. Then I get to the front desk and they were talking to each other and acted as if...

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1Thank Traci G
Boston
Reviewed 5 August 2014

We stayed for a long weekend in August to meet up with friends who were staying nearby. For the price, it is hard to be too negative about the Ramada Marco Polo. Our room rate was an average of $119 over the course of four nights. On top of the room rate, however, we had to pay $18 per night...

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1Thank Steven K
Lynchburg, Tennessee
Reviewed 31 July 2014

We got moved 2 this hotel frm Newport beachside Resort. The hotel was away from everything. It was more of a trashy hotel instead of a classy hotel. It looked more like a motel instead hotel. Room service sucked we waited a whole day for towels when we called for them that morning. The only thing that was good about...

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3Thank Ashley C
Wells, Maine
Reviewed 31 July 2014

My husband and I spent 2 nights here before a cruise. Never again, the room we had was right out of the 50's, blond built in furniture on one wall had murphy beds screwed shut, and missing knobs and drawers. The kitchen furniture was similar to the one my mother purchased right after WWII. The walls and kitchen cabinets had...

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3Thank Ruth P
Chicago, Illinois
Reviewed 31 July 2014

Booked oceanfront room with balcony but they gave me room with partial sea view. I spent an hour to get room I expected. Personnel is not friendly. Seems like they all hate you. Pool didn't work for 2 days. There is no hot tub at all! Even motel6 has it! A/C work in FREEZE mode only. Poor pool bar. 6...

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Helpful?
1Thank oleg_voronkin
MarcoPoloBeachRes, Director of Sales at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear Oleg: Thank you for your feedback. Please accept our sincere apologies. Should you travels bring you back to Miami please feel free to E-mail at tatyana@marcopolobeachresort.com I will personally reassure that you get an oceanfront room and we extend the best hospitality at all times to you and your friends. Please be our guest. Looking forward to welcoming you...

Miami, Florida
Reviewed 30 July 2014

Dania the lady room working in the 5 floor she was amazing! and Julio in the reservation department he was also amazing too. The hotel in general its must better than the 3 years ago, very clean, and renovated, the pool , the services, everything was good.

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Helpful?
Thank Norma A
MarcoPoloBeachRes, Director of Sales at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear Norma: Thank you so much for your kind compliments. We are happy that you had enjoyed your stay with us. We look forward to welcoming you back and making your stay the most enjoyable and fun. Kindest regards, Tatyana Li Director of Sales and Marketing

Tampa, Florida
Reviewed 30 July 2014

With it being my first time in Miami. The hotel was very beautiful. Everyone was very pleasant. If you ever go ask for either Hector or Nathalie! Hector was very knowledgeable about the hotel and the area and provided great customer service. Nathalie as well gave great customer service. I will definitely be staying there again.

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Thank Aeryn89
MarcoPoloBeachRes, Director of Sales at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear Guest: Thank you so much for your kind comments. We are happy to make your first time stay in Miami the most enjoyable. Should you travels bring you back to Miami please feel free to contact me. Looking forward to having you back, Best regards, Tatyana Li Director of Sales and Marketing

Bonita Springs, Florida
Reviewed 28 July 2014

My husband travels quite extensively for work. We decided to try the Ramada Plaza Marco Polo at Sunny Isle Beach. The rate given online was not the rate given upon check in. To our surprise this "resort" has ZERO parking so they have a valet take your car before you get through the door to check in. Once you get...

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2Thank Karolynn C
MarcoPoloBeachRes, Director of Sales at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear Karolynn: Thank you for your feedback. Please accept our sincere apologies. We aim to meet every guest's expectations and make your the most enjoyable. We will be more than happy to upgrade you to the best guestroom with ocean view and we do our best to exceed your expectations next time you stay with us. Please feel free to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Ramada Plaza Marco Polo Beach Resort

Address: 19201 Collins Avenue, Sunny Isles Beach, FL 33160
Region: United States > Florida > Sunny Isles Beach
Price Range: €113 - €230 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Plaza Marco Polo Beach Resort 3*
Number of rooms: 250
Reservation Options:
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Also Known As:
Ramada Plaza Marco Polo Beach Hotel North Miami Beach
Ramada Miami Beach
Ramada Marco Polo
Ramada Plaza Marco Polo Beach Resort Sunny Isles Beach, Florida
Hotel Style:
#4 Top resorts Hotel in Sunny Isles Beach
#7 On the Beach Hotel in Sunny Isles Beach
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Plaza Marco Polo Beach Resort staff and other travellers.
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Questions? Get answers from Ramada Plaza Marco Polo Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Need an urgent reform”
 of 5 bubbles denilsonbuso, 17 Feb 2017 | Read review
“Oceanfront with balcony”
 of 5 bubbles GeorgeP546, 15 Feb 2017 | Read review
“beach views are beautiful ~ 4th floor has cockroaches”
 of 5 bubbles sammiiel, 2 Feb 2017 | Read review
“Pay a little extra and go for the full Ocean Front view (if you can afford it). Waking up to the Ocean or winding down on the balcony overlooking the Ocean is really nice.”
 of 5 bubbles davidlI3630BR, 31 Jan 2017 | Read review
“Floors 8-11 are the most newly renovated, apparently.”
  • Oceanfront room - View from 8th floor. Balcony railing and surfaces in bad shape. cheap furnitur
 of 5 bubbles joshs381, 25 Jan 2017 | Read review
5 of 5