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Sole on the Ocean

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1,611 Reviews from our TripAdvisor Community

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There are newer reviews for Sole on the Ocean
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Showing 1,034: English reviews
Burbank, California, United States
Reviewed 28 September 2016

This may be the first negative review I've ever written and I regret having to do it. My previous stay at this hotel was fine but, unfortunately, something has happened in the past year. At first glance, Sole on the Ocean is a very attractive, contemporary high rise on Sunny Isles Beach. Walking into the front lobby is a visual...

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Helpful?
2Thank Robert W
North Chicago, Illinois
Reviewed 21 September 2016

I have been staying at ( SOLE ) for 4 years now and was just there last weekend SEPT 16TH THRU THE 19TH. I have gotten to feel like Family in a way for the care and the treatment received each and every time I visit which is on an every 3 month or so basis per year has been...

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Helpful?
Thank samoyed18
Management response:

Dear Mr. Bieber, thank you for your kind words and for being our repeat guest year after year. We are happy to know that we are able to consistently provide you, your family and friends with amazing stays and incredible food. Your kind words have been shared with all departments and we look forward to welcoming you back “home” in...

Reviewed 20 September 2016

Dear Readers, I am a very frequent visitor of Miami. I have stayed in a lot of different properties. This is by far one of the best properties in Miami. Friendly and Experienced Service. Rooms are exceptional. With the help of the property director, Anika, this hotel is the premier location for your stay in Miami. Beach front property with...

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Helpful?
Thank Alex G
Management response:

Dear Alex, thank you for taking the time to share details of your stay. We’re delighted we were able to provide you with “friendly and experienced service,” and you were able to enjoy your past stays in both our Ocean Front and City View Guestrooms. We look forward to your return when your travels bring you back to South Florida.

Reviewed 18 September 2016

Cons: I'll begin with the cons first because I feel I have to put a con and it also allows you, the reader, to actually believe this is from an actual guest and not a member of the staff or owner. Con #1 The pool. I came to this hotel expecting it to have a fabulous pool. What you get...

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Helpful?
Thank Carlos M
Management response:

Dear Carlos, thank you so much for your candid feedback on the property. We’re glad to hear that you were able to “sit back and soak up the sun or hide in the shade,” while enjoying the breeze and views of the Atlantic Ocean. We’re also elated to hear that you were able to enjoy both the beauty in the...

Reviewed 18 September 2016

We stayed here for a business trip for 4 nights in early September 2016 on the 16th floor with ocean view. The place has a great location on the beach around 17000 in Sunny Isles Beach FL. The hotel was tastefully decorated and initially gives the impression of a 4 star place. However, they miss the mark with the attitude...

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Helpful?
1Thank Grant S
Management response:

Dear Mr. S, thank you for taking the time to personally speak with me last week. Your feedback is greatly appreciated and we truly hope that if your travels bring you back to South Florida, you allow us the opportunity to exceed your expectations. You have my contact information. Anika Joseph Rooms Director

New York, NY
Reviewed 14 September 2016

Stayed at Sole several times so I know what to expect. I find the rooms very comfortable but the lighting in the bedroom definitely needs improvement. It is impossible to get ready in the evening as you are almost in the dark. Housekeeping also begs improvement...our room sometimes wouldn't get serviced until 5pm. The staff on the beach was doing...

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Thank Marianna338
Management response:

Dear Mariana338, thank you for sharing your valuable feedback with us as we have been very happy to have you as our repeat guest. We are pleased to schedule daily housekeeping service at a time that is most convenient for our guests. On your next visit to the hotel if you would like your room serviced at a particular time...

Boulder, Colorado
Reviewed 10 September 2016

Had a great weekend at Sole on the Beach last month. Wasn't great weather, but Diego made sure to take care of us on the beach, he was awesome and watched our gear when we went inside during a downpour! Tina, the manager on duty, made sure to take care of us inside. Apparently a gas leak prevented the hot...

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1Thank dt2
Management response:

Dear dt2, we are elated to hear that our team was able to provide you “a great weekend.” Your kind words about the attention to service that you and your children received has been shared with all. We truly hope that the next time you and your family want a “nice break from reality,” we are chosen to welcome you...

Reviewed 10 September 2016 via mobile

Celebrating my bday at the sole was great, the service was amazing, everyone super friendly and kind. I felt like home, the bar tender at the pool bar Carlos was great friendly, helpful, and very good with his drinks, I have never experience someone with such an etiquette when preparing a drink, he literally explained step by step of the...

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1Thank Daniela163599
Management response:

Dear Daniela, thank you for choosing Sole on the Ocean for your birthday celebration. We are so happy to know that your birthday celebration with us was “great.” We will be sure to share your kind words with our team. They will be very happy to know how much you enjoyed your stay. We definitely look forward to welcoming you...

Atlanta, Georgia
Reviewed 6 September 2016

I was not impressed at all with this property for the rate that was paid, and...it was a discounted group rate. Upon entry, we encountered one of the bell hops who was rude for no reason on two separate occasions before we even made it to our room. The double rooms are small and feel like you're in the back...

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Thank EliteExcursionsGA
Reviewed 4 September 2016

Stayed here for the first part of my wife's 40th birthday celebration and we were not pleased with the service, nickel and diming and inconveniences we experienced while staying at this hotel. For starters we had to call down to the front office every time we wanted ice, our air conditioner cold not keep up to the high outside temperature...

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Helpful?
1Thank Corey C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Fresh American Bistro
Fresh American Bistro
Cuisines: American, Seafood, Wine Bar
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Sole On The Ocean, Sunny Isles Beach is located between Miami and Fort Lauderdale. Our boutique resort soars above some of South Florida's most celebrated shopping destinations, restaurants, nightlife, and the Atlantic Ocean. Sole on the Ocean's 24-stories and 249 rooms offer a fresh perspective on Sunny Isles Beach. Services include access to our gym, steam room, sauna, outdoor pool and sundeck, as well beach umbrellas and lounge chairs, including breathtaking views from Fresh American Bistro. ... more   less 

Additional Information about Sole on the Ocean

Address: 17315 Collins Avenue, Sunny Isles Beach, FL 33160-3410
Region: United States > Florida > Sunny Isles Beach
Price Range: €177 - €443 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sole on the Ocean 4*
Number of rooms: 249
Reservation Options:
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Also Known As:
Sole On The Ocean Hotel Sunny Isles Beach
Sole On The Ocean Sunny Isles Beach, Florida
Hotel Style:
#1 Green Hotel in Sunny Isles Beach
#3 Romantic Hotel in Sunny Isles Beach
#3 Family Hotel in Sunny Isles Beach
#4 Luxury Hotel in Sunny Isles Beach
#4 On the Beach Hotel in Sunny Isles Beach
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Questions & Answers

Here's what travellers have asked, with answers from Sole on the Ocean staff and other travellers.
32 questions
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Philadelphia, Pa
over a year ago
Leeds, United Kingdom

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Questions? Get answers from Sole on the Ocean staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the water. Would go with a suite a lot more room.”
 of 5 bubbles mockstephanie, 29 Nov 2016 | Read review
“Best floor the 4th floor”
 of 5 bubbles williejeanbaptiste, 29 Nov 2016 | Read review
“Talk to Jaclyn”
 of 5 bubbles 433walter, 26 Nov 2016 | Read review
“Pillows are huge and firm. If you like soft fluffy pillows, bring your own.”
 of 5 bubbles magpul8888, 7 Nov 2016 | Read review
“King suite ocean front”
 of 5 bubbles 406chanac, 25 Oct 2016 | Read review
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