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Traveller (787)
Room & Suite (571)
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Overview
  • Excellent52%
  • Very good24%
  • Average11%
  • Poor6%
  • Terrible7%
Travellers talk about
“sole”(453 reviews)
“american bistro”(36 reviews)
“front desk”(247 reviews)
AMENITIES
Free Internet
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Sole on the Ocean
Offers & Announcements: Breakfast & Champagne
Hotel deals
Offers from Sole on the Ocean
Offers & Announcements: Breakfast & Champagne
Hotel deals
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Reviews (2,028)
There are newer reviews for Sole on the Ocean
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1,344 results
Traveller rating
769
247
131
89
108
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Time of year
LanguageEnglish
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769
247
131
89
108
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All reviewssoleamerican bistrofront desksunny islesbeach servicesouth beachspecial thanksvalet staffpool barliving roomfull kitchenvalet parkingcity viewbeautiful beachmiami areaaventura mallgio
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21 - 25 of 1,344 reviews
Reviewed 5 April 2018

One start because there is no ZERO. My family and I stayed here from 3/30/10 to 4/2/18. Was booked on Booking.com I did travel for business but I did bring the family for a short vacation. From the beginning, very rude personnel at the front...More

Thank luisfQ6115TG
Management response:Responded 6 April 2018

Dear LuisfQ6115TG, Thank you for your feedback. I am truly disappointed and sincerely apologize by the rudeness you experienced from our staff. This incident is extremely uncharacteristic of our hotel high level of service and I can assure you this is not how we wish...More

Reviewed 4 April 2018 via mobile

Great hotel staff! Great location! Very nice hotel! We had a very nice room with great view! Thanks to Santiago Navarro , Front Office Manager! A couple things to take into account, breakfast service a bit slow. The beach staff was great but they run...More

Thank Gisela D
Management response:Responded 5 April 2018

Dear Gisela D, Thank you for the "wonderful" review - we're thrilled that you enjoyed your stay with us, including our staff and service. It's always nice to recognize our amazing team, and we'll be sure to share your words. Thanks again for your feedback,...More

Reviewed 2 April 2018 via mobile

After 16 hours of travel, cancelled flights, changing airports, and no customer service from the airline, we walked into the Sole and were greeted by Roberth. Roberth was the friendly face we needed. He was able to tell we had a long day and wanted...More

Thank Ariel C
Management response:Responded 5 April 2018

Dear Ariel C, Thank you for the "excellent/wonderful" review! We're pleased to know that you enjoyed your time with us, including the great service provided by Robert and we'll be sure to share your words. We hope to welcome you back one day for an...More

Reviewed 2 April 2018 via mobile

We stayed for 3 nights with my girlfriend. The room or apartment was excellent. We had full kitchen, 2 TVs, one in the living room and the other inside the room. We just had one bath inside the room and honestly it was more than...More

Thank Guido D
Management response:Responded 5 April 2018

Dear Guido D, We appreciate you taking the time to share such a detailed review of your recent stay. We're glad to know you were able to enjoy your overall experience with us. Once again our apologies due to the inconveniences with the missing package...More

Reviewed 1 April 2018 via mobile

My Friends and I decided to go to Fresh American Bistro for Easter! I have to say that the buffet and scenery were very nice but what made our Easter truly amazing was our waiter Melisa Banks. Melisa you are amazing !!! So funny and...More

Thank Vivien A
Management response:Responded 5 April 2018

Dear Vivien A, Wow! Thank you for such a fantastic review. We sincerely appreciate your time and kind comments. Your recognition has been shared with Melisa and the rest of the team, who proudly send you their warm gratitude. We are happy you enjoyed our...More

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Most Booked Properties in Sunny Isles Beach
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Beachfront
Free Internet
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$140 - US$363 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Sunny Isles Beach
#1 Green Hotel in Sunny Isles Beach
#3 Romantic Hotel in Sunny Isles Beach
#3 Family Hotel in Sunny Isles Beach
#4 On the Beach Hotel in Sunny Isles Beach
#4 Luxury Hotel in Sunny Isles Beach
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Details
Price range
US$140 - US$363 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Sunny Isles Beach
#1 Green Hotel in Sunny Isles Beach
#3 Romantic Hotel in Sunny Isles Beach
#3 Family Hotel in Sunny Isles Beach
#4 On the Beach Hotel in Sunny Isles Beach
#4 Luxury Hotel in Sunny Isles Beach
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
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Traveller (787)
Room & Suite (571)
Pool & Beach (182)
Dining (78)
Amenities (62)
Family and Play Areas (9)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Tracyspider
9 May 2018|
AnswerShow all 2 answers
Response from Robert K | Reviewed this property |
Some really great places right down the street you can walk to a lot! Large shopping center with excellent options right at RK Center at 170th in particular Rice Asian.
0
Votes
candee6
15 April 2018|
AnswerShow all 4 answers
Response from santiagonavarro2018 | Property representative |
Please contact us directly and ask for Claudia or Shantal. We can always accommodate late arrivals as we called " Pre-Registration Process". We will checked-in the reservation prior your arrival as long as is pre-paid. Our... More
1
Vote
sfllocal
29 August 2017|
Answer
Response from blondimomma | Reviewed this property |
I do not know. I only come during the day. I have never spent the night. But I would assume they have that accommodation.
0
Votes
Room Tips
"Get ocean front room for best views"
Read review
"Ocean front rooms were beautiful, quiet and very clean!"
Read review
"Ask for Roberth at the front desk"
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"Ocean "FRONT" rooms and suites are the best."
Read review
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