Very friendly staff and in an extremely useful location for my needs Easy to find. Fitness centre is adequate and fulfills its purpose for a quick refreshing workout. Digital key entry is an excellent feature and shows Hilton group in general taking advantage of technology available.
3 night stay. Staff were very pleasant. The beds leave a little to desire, hard as a rock. Commented on departure and was told we could have had a "mattress topper" Traffic noise wasn't to bad although you could hear it at quieter times. Plenty of parking. Doesn't have a very big menu, more snack. Complimentrary breakfast. Bar available. Lots of places to eat in the area, particularly - The Golden Lion in nearby Magor (less than a mile away) a wonderful place to eat.
I brought 53 people over from ireland to play rugby,we stayed our 2 nights at the hampton,we were planning this for over a year,any questions,changes to bookings etc was handled quickly with no hassle,the rooms were lovely and breakfast was perfect,the staff were very friendly and were always there to help if needed,i cant praise the staff enough...highly recommended hotel,brilliant staff and for sure i would be staying here again.
Lost count of the times we have stayed here when visiting family in nearby Chepstow. Another good stay with clean spacious room, lovely walk in shower ( frosted glass doesn’t bother us ) extremely friendly and courteous staff, the only thing is sometimes we can’t get reservations if it’s a last minute visit, but then that says a lot for the hotel if it’s regularly full. ☺️
Great price, service and rooms were excellent. good welcome on reception with no issues with parking. Rooms are a good size with all the usual available facilities. I would definitely stay here again.