Booked hotel for 1 night then dreaded it when read past reviews. But came not expecting anything great. But was faultless from the moment we walked in. Clean modern and spacious room was excellent slept very well. Basic free view on tele and fab WiFi. Breakfast was also no complaints would definitely stay again. Thankyou ty hotel.
The room is nice but the room is very stuffy and air conditioning does not work . Fan makes a sound as if it works but it does not condition the room . Staff at front desk not helpful . Said if fan is working then the room is conditioned . Very very stuffy and uncomfortable . Could not sleep . The windows don’t open so no relief . Almost have to open room door to circulate the air . Not a good stay .
I was quite nervous about staying at this hotel having read several negative comments - I needn't have worried. Really warm welcome from the lady on reception and very efficient. The room was lovely and clean and the bathroom of an excellent standard. My only issue was not being able to turn the aircon off. Lovely comfortable bed and a good breakfast provided the next morning. It isn't positioned in a scenic location but is really convenient for the M4. Enjoyed our stay thank you.
What is the main reason why people stay in hotels? It's for sleep. If you like sleep then never ever book here. If you like lying on a concrete slab and enjoy waking up after a fitful hour feeling like you have been pushed down a flight of stairs, then this is the place for you. There are 3 of us here right now and we had a combined 9 hours sleep between us. Sadly it is too late to get out of here tonight, but there were 4 of us booked in all next week, and we have now cancelled it immediately. The hardest, most horribly uncomfortable beds in the whole UK. We did ask at reception today if we could all move rooms but were told that all three beds were the same. Avoid.
Have stayed here before when it was a Hampton by Hilton and the new owners have not improved it at all. The bed had the comfort of concrete with springs sticking out the duvet was hanging out of the cover and was very discoloured the pillows were stained and smelly. Breakfast was a farce no cutlery or crockery had to go and find a member of staff to replenish. Cooked breakfast was cold and the area was filthy once again had to chase staff for cold meats and cheese that had run out. Croissants had obviously been baked off the night before and stored in the fridge as they were flat and freezing. The apple juice was just coloured water.