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We stayed at Castell Deudraeth for our wedding tasting at christmas time. We just stayed in a normal room, number 6 I believe (I am not a number, I'm a free man!).
The room is large with a number of different lighting settings to create...More
Had an excellent lunch with my wife food was excellent - only to be spoilt at checkout by being asked did I want to add a gratuity on my card. (I had the gratuity £5.00 - which was over 10% in my hand ready). Not...More
Response from Hotel_Guest_Liaison, Public Relations Manager at Castell DeudraethResponded 23 January 2017
Thank you for your feedback. Gratuity is always a matter for the customer. It's just that most card machines automatically offer this prompt for consumer convenience, as not everyone carries cash. It is not a personal request from the Castle staff, it's just an automated...More
Stayed for 2 nights in October half term in castle suite 9 . Would recommend wholeheartedly for those wanting top quality service , accommodation and food .
All the staff we encountered from reception , to restaurant and bar were very professional , but ,...More
Stayed for 3 nights in the Penthouse Suite on DBB basis earlier in Dec 2016. Stunning location, very warm and cosy with log fires in public areas. Very professional and attentive staff at a very busy time of year. Food excellent. Visited Portmeirion Hotel -...More
First time here and certainly not our last
Lovely meal and very attentive staff
Thoroughly enjoyed our visit here and will now be our new spot to bring family
We had the spa package and the girls really looked after us whilst the boys went...More
Response from AmanDhami | Reviewed this property |
Hi Catherine. We stayed in room 2 on the second floor which was a large open plan room that had a king size bed, had a cot/crib at the end of our bed and also a single bed for our 6 year old. With all this there was also a... More
Hi Catherine. We stayed in room 2 on the second floor which was a large open plan room that had a king size bed, had a cot/crib at the end of our bed and also a single bed for our 6 year old. With all this there was also a couch in the room. That gives you an idea of how spacious the open plan is.
We also had one night in the one bedroom room on a higher floor which was ok the crib and king size bed were in one room and then the single bed was a sofa bed in the lounge/TV room.
Personally I preferred the open plan room.
I hope this helps.
Response from Hotel_Guest_Liaison | Property representative |
Hi Andrew, great to hear from you. Really sorry to advise that we are only able to welcome Guide Dogs and Assistance Dogs into the visitor attraction area of Portmeirion. It is a very small area where many children are able... More
Hi Andrew, great to hear from you. Really sorry to advise that we are only able to welcome Guide Dogs and Assistance Dogs into the visitor attraction area of Portmeirion. It is a very small area where many children are able to roam around freely, roll around on lawns and splash in paddling pools. Also we have 50 cottages which form part of the hotel and tranquillity is a high priority. There are many rare species of birds and forest floor animals in the surrounding woodlands that have to be protected and surrounding Portmeirion we have 70 acres of grazing land mainly used for sheep. While none of this would be incompatible with responsibly controlled dogs we have sadly found that even a small minority of people who have no interest or regard for others or for their surroundings have forced us to uphold our Guide Dogs Only policy. Please accept my apologies on behalf of Portmeirion for this disappointment and any inconvenience thus caused.