Very rude staff not friendly at all, not as clean as it looks online either. Room service is slow also. Do not recommend, overpriced disgusting place. You'll find a better place anywhere but here, a cardboard box in rhyll is better than this.
Stayed for 4 nights for the pontins soul weekender what a fab hotel nice clean rooms good breakfast and the restautant food was delicious served by geoff who was brilliant. All staff very helpful will definately be back.
Couldn't find a fault..lovely friendly staff, perfect on the beach location, clean room and hotel throughout, good leisure facilities , pool child friendly and good food, we would definitely stay again
Called for lunch had table with sea view friendly staff excellent food good portions and freshly prepared reasonably priced there was a nice warm atmosphere Will definitely return. Easy parking Good location on sea front
We as a family of 5 stayed here at half term for initially 3 nights but ended up staying for 5! Friendly helpful staff, great food, nice bar over looking the sea, good sized rooms and most importantly great Wi-Fi for the kids!
"219 or 223 are amazing rooms"
"good location and food, nice room"
"Ask for a larger bed/room"
"No escaping from wedding parties but highest floor as parties are on first floor"
"sea view rooms are pleasant but non will escape party noise."