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DoubleTree by Hilton Memphis Downtown

1,949 reviews
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Traveller (296)
Room & Suite (190)
Dining (18)
Overview
  • Excellent27%
  • Very good35%
  • Average22%
  • Poor10%
  • Terrible6%
Travellers talk about
“tgi fridays”(162 reviews)
“double tree”(103 reviews)
“great location”(280 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Memphis Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,949)Write a Review
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Show reviews that mention
All reviewstgi fridaysdouble treegreat locationbeale streetvalet parkingwarm cookiesautozone parkbaseball stadiumtwo blocksmemphis redbirdswithin walking distancevalet servicefedex forumcorner roomper daychecking inmain street
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421 - 425 of 1,907 reviews
Reviewed 10 September 2016

Our first room head problems. The TV did not work and the shower and toilet did not drain. They were very accommodating and got us in a different room but in this room there were problems as well like the faucet was loose the door...More

Review collected in partnership with DoubleTree by Hilton
Thank 737keithj
Response from Candace B, Manager at DoubleTree by Hilton Memphis DowntownResponded 16 September 2016

Thank you for sharing your experience with other travelers. I'm disappointed that we did not exceed your expectations. I will be sure to share this with our team as service and accomdoatons is our 100% focus. Again, thank you for sharing your experience

Reviewed 10 September 2016

Booked last minute trip to Memphis for business meetings. Wanted to stay downtown close to where my clients are. The hotels I was interested in staying were more expensive than what I wanted to pay. I am a fan of the Hilton properties and saw...More

Review collected in partnership with DoubleTree by Hilton
Thank V487LVjohnt
Response from Candace B, Manager at DoubleTree by Hilton Memphis DowntownResponded 13 September 2016

Thank you for sharing your experience. I'm disappointed that we did not exceed your expectations. I will be sure to share this with our team as hospitality and satisfaction is our 100% focus. We hope that you will give us another chance in the near...More

Reviewed 8 September 2016

2nd shift staff needs more training and rooms where not on the same floor as an Gold member paying for 2 rooms they should've been on the same floor not 10 and 5 . The girl at the desk at 3rd on Sunday sept 4...More

Review collected in partnership with DoubleTree by Hilton
Thank andreaj699
Response from Candace B, Manager at DoubleTree by Hilton Memphis DowntownResponded 16 September 2016

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we will address the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction...More

Reviewed 8 September 2016

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Review collected in partnership with Amoma.com
Thank 408sheliah
Response from Candace B, Manager at DoubleTree by Hilton Memphis DowntownResponded 16 September 2016

More

Reviewed 7 September 2016

We were so impressed with this hotel. We got there around noon and our room was ready. We are Diamond members with Hilton and got upgraded to a spacious corner room. Everyone we encountered on the staff was extremely friendly and welcoming. They have a...More

Thank TomandNae
Response from Candace B, Manager at DoubleTree by Hilton Memphis DowntownResponded 10 September 2016

Thank you for the wonderful comments. I'm glad you enjoyed your accommodations, service, and food. We hope to see you in the near future. Thank you for your business and loyalty.

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About
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$141 - US$293 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$141 - US$293 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms
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Traveller (296)
Room & Suite (190)
Dining (18)
Pool & Beach (13)
Amenities (28)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Tiffany L
19 January 2018|
AnswerShow all 7 answers
Response from Candace B | Property representative |
Good Evening, Thank you for your inquiry. The FedEx Forum is a 10 minute walk from the hotel. Many of our guests walk to the FedEx Forum day and night. However, it's based on your preference if you feel comfortable walking... More
0
Votes
Aidan M
17 September 2017|
AnswerShow all 5 answers
Response from Candace B | Property representative |
Good Evening, Thank you for your inquiry regarding limousine services. Limousine services prices can range from $100-200 USD one way. We would be happy to assist you with this matter. Please contact our hotel direct for... More
0
Votes
7Humps
15 September 2017|
AnswerShow all 4 answers
Response from Candace B | Property representative |
Dear 7Humps, Thank you for your inquiry. Unfortunately, our hotel does not offer shuttle service. However, our valet department would be happy to assist you with scheduling transportation.Please feel free to contact our... More
0
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Room Tips
"Try to stay in the upper rooms"
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"Check the room before accepting it"
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"Call ahead - the staff is very accommodating"
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"Stay away from elevators and ask for free bottle water"
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