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DoubleTree by Hilton Memphis Downtown

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1,685 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Memphis Downtown
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Showing 1,650: English reviews
Rainbow City, AL
Reviewed 14 February 2016 via mobile

Valentine weekend, did early checkin Hilton Honors, chose nice room at elevators. Disappointed upon arrival that room chosen was not available at 530 PM. Room was nice, bed slept well. Had prior water problem, as evidenced by damage to baseboard carpet at door. Great location downtown across from base ball stadium and near FedEx forum. Great secure valet parking. Loved...

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Helpful?
Thank BarbeeAL
Bridget S, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

I am terribly sorry for the delay in getting you checked in. We had a very high occupancy the night before and had to turn the entire hotel. Please know that we have taken measures to ensure a smoother turn around of our rooms in the future. I hope you will stay with us again so that you may experience...

Tennessee
Reviewed 13 February 2016

Valet and Desk staff were so very kind! Nice hotel, beautiful piano and piano player. TGI Fridays restaurant inside. Nice, comfortable, clean room. Close to everything downtown. Comfortable business rooms.

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Helpful?
Thank HollyRNTennessee
Bridget S, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you so much for your very nice comments about the hotel and the staff. I am glad you had a great stay with us. Thank you once again we look forward to welcoming you back!

Austin, Texas
Reviewed 12 February 2016

Hotel is located in the middle ofl of downtown. Almost one block to famous BB King bar. Walking distance to shopping area. Hotel is a old building but clean. Rooms are confotable. Especially corner rooms are very specious.

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Thank tulunay
Bridget S, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you for sharing your comment about your stay. We really appreciate your business! Come again soon.

Australia
Reviewed 9 February 2016 via mobile

I stayed for one night & it was satisfactory. The staff were nice as was the warm cookie on arrival :) the hotel is a bit tired but it did for a night. The room was fine but noisy. Windows need to be double glazed. All I could hear in the morning were car horns etc which woke me up....

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Helpful?
Thank Aussieflyers
Bridget S, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you for sharing your experience. I'm disappointed that we did not exceed your expectations with our accommodations. We will keep your comments in mind while we work evolve our guest experience. Thank you once again for your feedback!

Middle River MD
Reviewed 8 February 2016

I lucked into a reservation at the Doubletree Downtown. It was right across the street from the minor league ballpark, 2-3 blocks from Beale St and has a chain restaurant attached (I did not eat there, can't remember the name). My check-in was fast and easy. Room was fine and had corner windows, so that was nice. I did not...

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Helpful?
Thank Rastapoodle
Bridget S, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

It was our pleasure to welcome you and have you as our guest! Thank you for your kind comments. We are happy to read our hotel and location met your expectations. We look forward to the next opportunity to welcome you back and to serve you!

Edmonton, Alberta, Canada
Reviewed 5 February 2016

We stayed at the hotel for 7 days during the 2016 International Blues Challenge in late January. This was our first stay at the hotel and the third time that we had visited Memphis for blues-related activities. The hotel is located directly across from the Peabody and is in a very safe location just a couple of blocks from Beale...

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Thank Edmonton017
Bridget S, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you for taking the time to share feedback on your recent stay with us. We appreciate your input on our service and apologize that we were unable to offer services that exceeded your expectations in every area of our establishment. We will use your comments as we continue to evolve our guests' experience. Thank you once again for your...

Palmetto Bay, United States
Reviewed 5 February 2016

Participating in the Blues Challenge can be very stressful. Staying at the Double Tree was something I did not have to stress about. Always top notch! The staff was very helpful in getting baggage including several high end guitars to the room with incident. The valet staff was also very helpful in retriving a cell phone left in our car.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Dennis R
Bridget S, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you so much for your very kind words regarding your stay. We look forward to seeing you next year at the Blues Challenge. Thank you for your business and feedback!

Melbourne, Australia
Reviewed 5 February 2016 via mobile

Fabulous location for proximity to Beale street, and other spots in Memphis. Front office staff were fabulous and very accommodating, letting us know that a fresh batch of cookies was about to come out, and to pop back later, as they're better fresh! Room was clean and quite large (we had two queen beds), bathroom is a little tired, but...

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Thank desilsa
Bridget S, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you so much for your wonderful review. We were happy to hear that our team provided you with outstanding service. Thank you once again for your feedback!

Reviewed 3 February 2016 via mobile

The staff were great but the rooms are old and grungy. The bed was very uncomfortable and the hotel smelled of Cherry deodorizer. I will never put Cherry fragrance in my car again. The valet price of $25.00 is ridiculous! The AC unit made a noise like it was about to blow up. I will never stay there again and...

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Helpful?
Thank Tellbobbi
Bridget S, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience.

Nashville, United States
Reviewed 3 February 2016

I've stayed here a few times. The staff is always great and the facility has everything I need. The rooms are excellent. I've been to Memphis to judge for the International Blues Challenge, and this hotel is my favorite for accommodation and location as it's only a few blocks to Beale Street.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Jeffrey S
Bridget S, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

It was our pleasure to welcome you and have you as our guest! Thank you for your kind comments and recognizing our staff. We are happy to read that our facilities and location met your expectations. We look forward to the next opportunity to welcome you back and to serve you.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Multilingual Staff
Official Description (provided by the hotel)
Situated in the heart of Downtown Memphis entertainment district. DoubleTree by Hilton Memphis Downtown has the harmonious blending of modern and historic styles and offers guests the comforts of home as well as the excitement of the Memphis Downtown scene. ... more   less 

Additional Information about DoubleTree by Hilton Memphis Downtown

Address: 185 Union Ave, Memphis, TN 38103-2619
Region: United States > Tennessee > Memphis
Price Range: €134 - €300 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Memphis Downtown 3.5*
Number of rooms: 280
Reservation Options:
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Also Known As:
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree
Hotel Style:
#26 Business Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Memphis Downtown staff and other travellers.
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Sheffield, United Kingdom
2 months ago
Portland, Maine
5 months ago
Glencoe, Alabama

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Questions? Get answers from DoubleTree by Hilton Memphis Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles michaelbO8996ZA, 1 Mar 2017 | Read review
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“top floor!”
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5 of 5