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DoubleTree by Hilton Memphis Downtown

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Traveller (303)
Room & Suite (195)
Dining (18)
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Overview
  • Excellent27%
  • Very good34%
  • Average22%
  • Poor11%
  • Terrible6%
Travellers talk about
“tgi fridays”(111 reviews)
“double tree”(105 reviews)
“great location”(282 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Memphis Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Memphis Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,005)
There are newer reviews for DoubleTree by Hilton Memphis Downtown
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1,962 results
Traveller rating
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Show reviews that mention
All reviewstgi fridaysdouble treegreat locationbeale streetvalet parkingball parkwarm cookiesautozone parkbaseball stadiumtwo blocksmemphis redbirdswithin walking distancevalet servicefedex forumcorner roomper daysun studios
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11 - 15 of 1,962 reviews
Reviewed 1 week ago via mobile

On our road trip we were only staying in downtown Memphis for one night and chose this hotel on its location, hence the 3 point review. Positives: it’s in a great location just opposite The Peabody Hotel and within a few minutes Walk of Beale...More

Thank LeighHappyGirl
Response from John-HiltonHelp, on behalf of management at DoubleTree by Hilton Memphis DowntownResponded yesterday

Dear LeighHappyGirl, Thank you for taking the time to write a review about your recent stay with us at our hotel. We really appreciate your comments and are very sorry for the condition of your room. We will address your comments with our team as...More

Reviewed 1 week ago

I've stayed at this hotel more than 20 time in the past years and have always found the staff and accommodations outstanding. One this trip I notice that the hotel was looking a little tattered. Still was very clean and comfortable, but could use some...More

Review collected in partnership with DoubleTree by Hilton
Thank Sharon C
Response from Candace B, Manager at DoubleTree by Hilton Memphis DowntownResponded 1 week ago

Thank you for taking the time to share your thoughts regarding your stay. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Thank you once again for your feedback.

Reviewed 2 weeks ago

On a 10 day group trip staying in a number of hotels, this hotel was the one I expected the most of (and was looking forward to the most), given I have stayed in Hilton DoubleTree's before. However, out of 8 hotels in a over...More

Thank Helen B
Response from Candace B, Manager at DoubleTree by Hilton Memphis DowntownResponded 2 weeks ago

I appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. I truly apologize if this was the case and I can assure you...More

Reviewed 2 weeks ago via mobile

Reasonably good hotel that needs a lick of paint and a few dollars spent on it. We had a one bedroom apartment. Huge room and plenty of space with lounge area etc. curtains wouldn’t close, aircon a bit loud, stains on the suspended ceiling tiles....More

Thank Stephen D
Response from Candace B, Manager at DoubleTree by Hilton Memphis DowntownResponded 2 weeks ago

Thank you for sharing your experience. I'm disappointed that we did not exceed your expectations. I will be sure to share this with our team as hospitality and satisfaction is our 100% focus. We hope that you will give us another chance in the near...More

Reviewed 2 weeks ago

Definitely just paying for the location. We were expecting the room to be a bit nicer based on our past Hilton experiences. The room was clean and the staff was friendly, but it was overpriced. We paid $200 for one night to attend a concert...More

Review collected in partnership with DoubleTree by Hilton
Thank Whitney N
Response from Candace B, Manager at DoubleTree by Hilton Memphis DowntownResponded 2 weeks ago

Thank you for taking the time to share your thoughts regarding your stay.We appreciate you bringing your concerns to our attention. We will share your message appropriately within the organization. Thank you once again for your feedback.

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About
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$154 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$154 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (303)
Room & Suite (195)
Dining (18)
Pool & Beach (13)
Amenities (28)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
855machelleh
28 April 2018|
Answer
Response from Candace B | Property representative |
Dear MachelleH, Thank you for your injury. We try our best to put every Hilton Honors member on our Hilton Honor floors. However, we have more Hilton Honors members than we do Hilton Honors floors. If you could provide me... More
1
Vote
855machelleh
27 April 2018|
AnswerShow all 4 answers
Response from sunny45 | Reviewed this property |
Our room was very clean, no problems at all. We were also on the Hilton Honors floor, don't know if that makes a difference. Even Fridays on-site was okay for a quick snack, but I would go to Beale St for some real Memphis... More
2
Votes
phalpal
27 February 2018|
AnswerShow all 7 answers
Response from Candace B | Property representative |
Good Evening Phalpal, Thank you for your inquiry. We do require a method of payment for incidental's. Our incidental fee is $50 per day. If you should have any additional questions please don't hesitate to contact our hotel... More
0
Votes
Room Tips
"The higher up the better to get away from the noisy lobby/atrium"
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"Try to stay in the upper rooms"
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"Check the room before accepting it"
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"Call ahead - the staff is very accommodating"
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