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28/1/2018 29/1/2018
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    DoubleTree by Hilton Memphis Downtown

    185 Union Ave, Memphis, TN 38103-2619
    +1 855-605-0318
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    28/1/2018 29/1/2018
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    US$180
    US$156
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    Traveller (283)
    Room & Suite (142)
    Dining (18)
    Overview
    • Excellent27%
    • Very good35%
    • Average22%
    • Poor10%
    • Terrible6%
    Travellers talk about
    “tgi fridays” (162 reviews)
    “double tree” (102 reviews)
    “great location” (276 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
    Offers from DoubleTree by Hilton Memphis Downtown
    Special Offer: Double Points, Every Stay
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,933)
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    1 - 5 of 1,891 reviews

    Reviewed 3 days ago

    The welcome cookie is the best, (I even asked for a cookie and if it was still some they gave me :) ).The room was clean and the bed was just great. It was a little noise, I was able to hear the piano in...More

    Thank Brenda G
    Response from Candace B, Manager at DoubleTree by Hilton Memphis DowntownResponded 2 days ago

    Thank you for taking the time to share your feedback on your recent stay. Your comments will not be taken lightly and will be shared within organization to help evolve every guest experience. Thank you once again for your feedback.

    Hotel's Favourite
    Reviewed 5 weeks ago

    We did a 90 day US trip - we've given this one 1st place for friendly, bubbly customer service. 'Can't remember their names, but there were 3 girls on the front desk and they were fabulous. Someone decided to test the no-smoking rule in the...More

    Thank anumanum
    Response from Candace B, Manager at DoubleTree by Hilton Memphis DowntownResponded 4 weeks ago

    Greetings from the Doubletree by Hilton Memphis Downtown! Thank you for such a wonderful review. Our #1 goal is great hospitality and satisfaction. We appreciate your time and we hope to see you again soon! Happy Holiday's!

    Reviewed 1 week ago

    On arrival at this hotel, the impression is good. Welcome cookies and free ice cold drinks and quite a nice lobby area, with even someone playing the grand piano!! However, on arrival in the room, what a shock! The room was very dirty. The wooden...More

    Thank aquarius55
    Response from Candace B, Manager at DoubleTree by Hilton Memphis DowntownResponded 2 days ago

    We appreciate the review of your recent stay at our hotel. We understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. We appreciate your business and sincerely apologize that we did not provide you...More

    Reviewed 1 week ago via mobile

    This was a building that had older windows so during the cold nights the windows were drafty. The room was clean and the staff was great. It has a great location and would be wonderful for someone wanting to experience downtown sightseeing and nightlight. It’s...More

    Thank dnie89
    Response from Candace B, Manager at DoubleTree by Hilton Memphis DowntownResponded 1 week ago

    Thank you for sharing your comment about your stay. We really appreciate your business! Come again soon

    Reviewed 1 week ago

    Hotel was adequate but not anything exceptional. There was very little energy and staff did not seem interested in taking the extra step to make guests comfortable. Location was fine but downtown Memphis was surprisingly quiet at night and on the weekend.More

    Review collected in partnership with DoubleTree by Hilton
    Thank DEBurns
    Response from Candace B, Manager at DoubleTree by Hilton Memphis DowntownResponded 1 week ago

    Thank you for sharing your experience. I'm disappointed that we did not exceed your expectations. I will be sure to share this with our team as hospitality and satisfaction is our 100% focus. We hope that you will give us another chance in the near...More

    About
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$143 - US$257 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #26 Business Hotel in Memphis
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 280
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Booking.com, Priceline, Travelocity, Hotels.com, Orbitz, HotelsforEveryone, Hotwire, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your DoubleTree by Hilton Memphis Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Memphis
    • Also Known As
    • Doubletree By Hilton Memphis Downtown Hotel Memphis ,
    • Doubletree Memphis ,
    • Memphis Doubletree
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    Traveller (283)
    Room & Suite (142)
    Dining (18)
    Pool & Beach (13)
    Hotel & Grounds (246)
    Bathroom (35)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    Aidan M
    17 September 2017|
    AnswerShow all 5 answers
    Response from Candace B | Property representative |
    Good Evening, Thank you for your inquiry regarding limousine services. Limousine services prices can range from $100-200 USD one way. We would be happy to assist you with this matter. Please contact our hotel direct for... More
    0
    Votes
    7Humps
    15 September 2017|
    AnswerShow all 4 answers
    Response from Candace B | Property representative |
    Dear 7Humps, Thank you for your inquiry. Unfortunately, our hotel does not offer shuttle service. However, our valet department would be happy to assist you with scheduling transportation.Please feel free to contact our... More
    0
    Votes
    Wee-Claire
    10 September 2017|
    AnswerShow all 4 answers
    Response from Candace B | Property representative |
    Dear Wee-C lair, Thank you for your inquiry. Parking arrangements prior to arrival are not required. We offer valet parking at our hotel at the rate of $26 per night. If you should have any additional questions please... More
    0
    Votes
    Room Tips
    "Try to stay in the upper rooms"
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    "Check the room before accepting it"
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    "Call ahead - the staff is very accommodating"
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    "Stay away from elevators and ask for free bottle water"
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