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Sheraton Memphis Downtown Hotel

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Sheraton Memphis Downtown Hotel
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883 Reviews from our TripAdvisor Community

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Showing 852: English reviews
Lake in the Hills, Illinois
Reviewed yesterday NEW

Hotel was clean and beds were comfortable. Only downside was the door handle to our room was messed up and we had to turn the handle a certain way to get into our room. Also housekeeping never came to our room and if we needed towels or anything we had to call to get it

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Thank debrasH5460TC
Lauro de Freitas, BA
Reviewed yesterday NEWvia mobile

Can't say enough about this place! From the moment I arrived to checking out, the hotel was magnificent. Service was outstanding, always checking up and asking if I had any needs. Late check out was handled easily through texts with the desk manager. Room was spacious, bed extremely comfortable and view was magnificent. Was a great overall hotel experience. Highly...

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Thank CaptainJeanLuc
Reviewed yesterday NEWvia mobile

The slowest service. Every table had issues. One family finished their dinner & never received their drinks. One family waved the menu after waiting 10 min for someone to come for the first time We waited at least 15 min before they cane to do the drink orders, they literally poured 1 water and walked off (we had 3 at...

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Thank Southernwires
Marion, Illinois
Reviewed 2 days ago NEW

The hotel was great, and the staff was wonderful. The location was very convenient to the events we were attending. Overall a good experience. My only complaint was the rate. I felt the room was a bit overpriced.

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Thank stephlee929
Republic, Missouri
Reviewed 2 days ago NEWvia mobile

We stayed here for a few nights and had a great stay.... hotel was nice and clean..... The restaurant on the other hand was one of the worst we have every been to.... The service was terrible.... If you stay here go somewhere else to eat!!!!!!!

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Thank pregor12004
Aurora, CO
Reviewed 2 days ago NEW

After a very long drive, this was such a pleasant place to be. From the first person met to leaving the next morning, everyone was so friendly and helpful. The room was delightful with an amazing view. The bed was like sleeping in a cloud. So enjoyed my stay and look forward to another. Thanks.

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Thank reetee50
Georgia
Reviewed 5 days ago NEWvia mobile

Sheraton Memphis downtown was Aprox 15 min from the airport. Nice traditional downtown hotel. My room was big and spacious . It appeared to be recently redone with all the modern amenities . I love a hotel with bedside plugs for electronic devices. Comfy beds with 4 fluffy per bed. Really nice!

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Thank Flying4
Memphis, Tennessee
Reviewed 1 week ago

The Cross Road in the Sheraton is a wonderful place to watch the world pass by. The food served is very good and tastey. There people from all over the world dinning there.It is a culture experience. The view from the hotel is amazing and breath taking.

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Thank jonesgloria2948
Denver, Pennsylvania
Reviewed 1 week ago

Our room was right off the elevator which was very loud and cycled all night. One of the staff tried to charge us $5.00 for a bottle of water, that was 2.50. Breakfast was very good in the hotel but it cost as much as a dinner cost. Had to use the valet service for our car and it was...

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Thank I8177RGlindar
Dan P, Manager at Sheraton Memphis Downtown Hotel, responded to this review

Dear I8177RGlindar, Thank you so much for your review. I'm sorry our prices were a little high for you in the restaurant. Our breakfast buffet includes all the beverages in the price which most places charge additional for coffee, juice, etc. I'm glad that you had a great experience with the staff...thank you so much for staying with us and...

Rochdale, United Kingdom
Reviewed 1 week ago

Stopped at Sheraton Memphis downtown hotel,for two night staff very friendly pleasant hotel not a bad location handy for getting around . Be careful if you have room service the terms of room service are in such small print you need a magnifying glass to see it,because I couldn't see the terms I went to the front desk and asked...

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Helpful?
Thank 272ireneb
Dan P, Manager at Sheraton Memphis Downtown Hotel, responded to this review

Dear 272ireneb, Thank you so much for the 4 STAR review and for staying with us. We appreciate your business and your feedback. I have forwarded this review to our Food & Beverage Director to review the pricing to ensure it is accurate with our system. Thanks for letting us know. Have a great day! Cheers, Dan

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy outstanding service in the warm, welcoming atmosphere of the Sheraton Memphis Downtown Hotel. Attached to the Memphis Cook Convention Center and located on the vintage Memphis Main Street Trolley line, we provide easy access to some of downtown’s most notable attractions. Our downtown Memphis hotel is within walking distance of numerous government and corporate offices, as well as the Riverwalk, which offers breathtaking views of the Mississippi River. Nearby are museums, sports venues, Graceland, and Beale Street, the heart of the city’s music and entertainment district.Relax in any of our 600 stylish guest rooms and suites, featuring magnificent city views. Get a great night’s sleep in a plush Sheraton Sweet Sleeper™ Bed. Upgrade to a Club Room to get Sheraton Club Lounge access, which includes complimentary breakfast and evening hors d’oeuvres.Stay in touch with the office in our business center. Or take some time for yourself with a swim in our heated indoor pool or a workout in our Sheraton Fitness center.With more than 12,000 square feet of versatile function space, the Sheraton Memphis Downtown Hotel is perfect for productive business meetings as well as elegant wedding receptions. The hotel is also connected to the Memphis Cook Convention Center, which offers more than 350,000 square feet of venues. ... more   less 

Additional Information about Sheraton Memphis Downtown Hotel

Address: 250 N Main St, Memphis, TN 38103-1624 (Formerly Memphis Marriott Downtown)
Region: United States > Tennessee > Memphis
Price Range: €112 - €225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Memphis Downtown Hotel 4*
Number of rooms: 600
Reservation Options:
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Also Known As:
Memphis Marriott Downtown Hotel Memphis
Marriott Memphis
Hotel Style:
#7 Luxury Hotel in Memphis
#27 Business Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Memphis Downtown Hotel staff and other travellers.
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Questions? Get answers from Sheraton Memphis Downtown Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All of the rooms are good. The view is good all around.”
 of 5 bubbles jonesgloria2948, 29 Nov 2016 | Read review
“No outside restaurants in area to eat...”
 of 5 bubbles scalise12, 19 Nov 2016 | Read review
“Room 1525 not near the lifts and very quiet.”
 of 5 bubbles DebsMSurrey, 12 Nov 2016 | Read review
“High floor, better views.”
 of 5 bubbles srpatrick, 1 Nov 2016 | Read review
“Higher floors and on the outside of the building would be quieter.”
 of 5 bubbles crompos, 27 Oct 2016 | Read review
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