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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Only maid service we got the first day was towels brought to the room. Then we got a letter that it was because of the sleet and snow that they were short handed. Then talked to a man on Friday night who had been there...More
Great hotel in downtown Memphis. Great location close to downtown attractions. Good room but was slightly dirty and showing age. Housekeeping needs to pay closer attention to details as it was clear that parts of the bathroom had not been cleaned it some time. Comfy...More
Response from John W, Manager at Sheraton Memphis Downtown HotelResponded 4 November 2017
Thank you so much for sharing your feedback. We truly appreciate your business and rest assured your concerns have been addressed with our Director of Housekeeping. We hope to have another chance to serve you again in the future!
My grandson is a St Jude patient. The Sheraton partners with St Jude to provide accommodations for patients and their families. We have stayed at this hotel several times over the past couple of years, and it is always a pleasant stay. The staff is...More
Have stayed at this hotel several times. Always the same problems, which shows that management does not care to fix them:
1. Room Service trays sit in the hall for 24 hours
2. Housekeeping happens late in the day, or not at all
1 Thank JohnG36
Response from John W, Manager at Sheraton Memphis Downtown HotelResponded 5 days ago
Thank you for sharing your review. We pride ourselves on providing a memorable experience for all of our guests and I am very disappointed to hear about your last few experiences here at our property. I have forwarded your concerns to our Director...More
The property is clean and energetic. The staff is kind and Cameron was a gracious valet when bringing my car around. I will stay there again soon both for business and pleasure. My thanks to the staff for an enjoyable oasis.
US$147 - US$270 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 Luxury Hotel in Memphis
#27 Business Hotel in Memphis
Non-Smoking Rooms ,
Number of rooms
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Hello AB07Prest -
When you check-in, the system will hold funds for the amount of your room and tax and add $50.00 to that for incidentals. I always recommend using a credit card so that you don't hold up funds in your... More
Hello AB07Prest -
When you check-in, the system will hold funds for the amount of your room and tax and add $50.00 to that for incidentals. I always recommend using a credit card so that you don't hold up funds in your checking account. We also charge $26.00 plus tax for parking each night. There are no other charges than that. If you don't want to put a card down and your room and tax has been prepaid, then you are required to put down $100.00 in cash for incidentals and if you don't spend it, it will be refunded to you at check-out. Thanks.
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"Ask for a room away from the elevators if you desire a quiet night!"