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Holiday Inn Express - Medical Center Midtown

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Holiday Inn Express - Medical Center Midtown
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371 Reviews from our TripAdvisor Community

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Reviewed 1 week ago via mobile

We stayed here during a long weekend trip to Memphis. While they were doing renovations to the hotel, we had a completely refinished room. It was clean and had everything we needed. The staff were very friendly and accommodating. Bonus: after being out in the city, there was coffee, popcorn, and cookies available! Would recommend this hotel.

Thank Jessica S
Reviewed 2 weeks ago

This hotel is under major rennovation at this time - much unfinished work and mess all through the hotel. I'm not sure how many rooms are "finished" at this time, but after seeing the amount of work going on I was surprised they were open for business. I don't know if it was the construction materials or improper washing of...

Thank kathleenw468
General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Dear Kathleenw468, I deeply apologize for the inconveniences you faced during our renovation. We know that it can be frustrating and are very excited to be nearing the end of this long process. Currently, all of our guest rooms have been renovated and they are finishing the lobby, breakfast, and fitness areas which should be completed by March 2017. I...

Houston, Texas
Reviewed 28 December 2016

I booked this hotel on Expedia and unfortunately didn't look at the reviews. I stay at Holiday Inn Expresses all the time and have always been pleased, until this one. When we stopped to eat and get gas along the way we asked people about the area of the hotel. I didn't like what they had to say, so my...

Thank 281Karen
General M, Front Office Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Dear 281Karen, Thank you for your review. I do apologize for the issues you had being refunded through the third party booking. We highly suggest booking directly through the hotel or IHG brand as we have complete control over one on one reservations and can freely cancel or refund them. You also have the option to book refundable rates so...

Reviewed 5 December 2016 via mobile

We were traveling from Ohio to Dallas and Memphis was a good stop off. We booked this Holiday Inn Express due to price and location. The room we stayed in was updated, but still seemed old! Large gaps around the exterior door, small tub/shower. Personal really were impressive. If you just need a bed, this may be a cheap place...

Thank fremont5
IHGService, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Dear fremont5, Thank you for choosing to stay with us during your road trip and sharing your experience. I am sorry to learn that you were not overly satisfied with our newly-renovated rooms. Although, it is good to know that our location was convenient for you and you found value in our pricing. Still, please know that your comments are...

Reviewed 13 November 2016

This was a good hotel but was undergoing updating. The location was not far from the downtown area and had lots better pricing than the downtown hotels! We were in one of the newly renovated rooms which was nice, but the furniture seemed oversized to the room. We didn't have very much room to pass between the dresser and the...

Thank mssah9675
General M, Front Office Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Dear mssah9675, Thank you for your review! We cannot wait until our renovation is 100% complete at the end of the year. Unfortunately, we did upgrade to larger beds which leaves a little less space in some of our rooms. We hope that the more comfortable beds will make for a good night's rest! I hope that you come and...

Nashville, Tennessee
Reviewed 9 November 2016 via mobile

We were very pleased with this location. We were right by the hospital where we spent most of our time. We were able to get a room on the recently remodeled floor. Although remodeling was still going on at other floors, it caused us no inconvenience. The breakfast was good with many options. The breakfast bar was very clean, well-stocked,...

Thank Payde
General M, Front Office Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Dear Payde, Thank you so much for your kind review! We think our newly renovated rooms are awesome too and I am so happy you were able to experience them! It is our goal here to make everyone feel at home, and I am glad to hear you were able to relax when you were away from the hospital. We...

Cardiff, United Kingdom
Reviewed 21 October 2016

The hotel is undergoing renovations - but this did not cause any disruption to ourselves - we stayed on the 4th floor which has been refurbished - our room was great - comfortable beds - great shower - free wifi which was good. 5 min drive to Beale street where the parking is easy and cheap. Staff were all friendly...

Thank wendyjones813
General M, Front Office Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Dear wendyjones813, Thank you very much for your review! I am pleased to hear that you enjoyed your time here with us and that you stayed in one of our newly renovated rooms! We are very excited about the renovation and we agree that the rooms are great!! I'm thrilled that Brittney was able to take care of you, she...

Minster, Ohio
Reviewed 10 October 2016

Great location of hotel to downtown, with the price and then using uber. Rooms were very clean and comfortable. Had Aubry help us with getting tickets to certain spots in the area!! Would stay here again to go to Beale street.

Thank PaulaMinster_Ohio
General M, Front Office Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Dear PaulaMinster_Ohio, Thank you for your kind comments!! I am thrilled that you enjoyed your stay in Memphis, we are lucky to have a great location near to downtown and all the attractions our great city has to offer! Aubrey is an amazing asset to our team and I am glad he was able to accommodate you so greatly. I...

Reviewed 2 October 2016

This was a very clean welcoming facility. Though we did not get to fully use the hotel as we were there to mostly sleep, we did enjoy the excellent breakfast each morning and the clean, well equipped rooms. The beds were comfortable and there were no unpleasant surprises.

Thank Pam T
General M, Front Office Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Pam, Thank you for your review! We thank you for choosing our hotel during your time of need and we hope all is well with your husband. I am happy to hear that we were able to provide you with the service you deserve and make you feel at home during your time with us. We hope that you are...

Hattiesburg, Mississippi
Reviewed 20 September 2016

I booked this hotel on the recommendation of a friend, plus it was close to the venue of the concert that I was in town for. Upon arrival, I was informed that the double bed room I reserved had been sold and all I could get was a single bed room. I was slightly irritated as I had my best...

Thank MissNecole
General M, Front Office Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Dear MissNecole, Firstly, I would like to thank you for your review. We value feedback and use it to better our hotel and our staff for the future. I am happy to hear that Maxine was able to take care of you and attempt to fix the issues you had. I can assure you that we take these issues very...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel in Midtown Memphis, Tennessee Let us welcome you to Memphis and spoil you with our Southern hospitality while you are lodging at our Midtown Memphis, TN hotel that is located close to I-240 and is just minutes from downtown Memphis. The hotel property is adjacent to Methodist University Hospital and near nine other major medical centers. Leisure travelers will love our close proximity to downtown Memphis with Beale Street, the Peabody Ducks, Mud Island and Graceland just minutes away. Our Union Street access also means it's just a short drive to the FedEx Forum or AutoZone Park, which are the perfect locations for a family day trip. Business travelers will appreciate our midtown Memphis hotel's easy access to I-240, I-55 and I-40. Our hotel is just eight miles from Memphis International Airport, and the Amtrak Station is two miles away. Our premium business amenities include a Business Center and free Internet access. This newly renovated Memphis hotel offers you unparalleled hotel services. You'll enjoy our Southern charm as much as the free high-speed, wireless Internet access in our inviting rooms. With a fitness center and outdoor pool, you'll feel completely at home. We also offer a special rate for guests with a loved one at Methodist Hospital. Call our choice hotel in Memphis, Tennessee today, and take advantage of our great hotel deals and rates. ... more   less 

Additional Information about Holiday Inn Express - Medical Center Midtown

Address: 1180 Union Avenue, Memphis, TN 38104
Region: United States > Tennessee > Memphis
Price Range: €115 - €159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express - Medical Center Midtown 2.5*
Number of rooms: 150
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Also Known As:
Holiday Inn Express - Medical Center Midtown Hotel Memphis
Holiday Inn Express Memphis
Holiday Inn Memphis
Memphis Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express - Medical Center Midtown staff and other travellers.
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Peoria, Illinois
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1 month ago
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10 months ago

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Questions? Get answers from Holiday Inn Express - Medical Center Midtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a refurbished room”
 of 5 bubbles wendyjones813, 21 Oct 2016 | Read review
“Aubry was the person we checked in with and he did a awesome job!!!!”
 of 5 bubbles PaulaMinster_Ohio, 10 Oct 2016 | Read review
“Close to Sun Studio”
 of 5 bubbles Sanj2561, 3 Jul 2016 | Read review
“Rooms facing the Peabody have the best views for people watching, but get some traffic noise.”
 of 5 bubbles S5461BKcatherinem, 30 Jun 2016 | Read review
“Smoking rooms”
 of 5 bubbles cos1014, 17 May 2016 | Read review
5 of 5