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Courtyard Memphis East/Park Avenue

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Courtyard Memphis East\/Park Avenue
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155 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Memphis East/Park Avenue
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Showing 155: English reviews
Fayetteville, New York
Reviewed 10 July 2016

I am a silver elite Marriott member and have been for over 20 years. I have never, ever seen a Courtyard that made me long for Motel 6. The TV didn't work right. The bar is not staffed with anyone who can serve a drink. Half the lights in the room don't work. I am so disgusted that I may,...

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Helpful?
Thank Peter9872014
Alayna H, Operations Manager at Courtyard Memphis East/Park Avenue, responded to this review

Dear Peter9872014, Thank you for your comments concerning your recent stay. I am sorry to hear that you were not satisfied with your stay. We pride ourselves in providing our guests with the highest quality of service. Apparently, we fell short in providing this and I would like to truly apologize. I am directing your feedback to the proper departments...

Reviewed 7 July 2016 via mobile

When you walk in the lobby you think that this is an updated, modern hotel. Yes and NO. Some of the decor has been updated, there is a Bistro in the lobby that is like a quick stop coffee shop, but poorly run, most items unavailable and open only short hours in morning and night. The rooms are old meet...

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Helpful?
Thank ajzway
Alayna H, Operations Manager at Courtyard Memphis East/Park Avenue, responded to this review

Dear ajzway, Thank you for sharing your feedback. I am sorry to hear that this experience did not exceed your expectations. Your satisfaction is important to us and we will be notifying the appropriate departments to ensure we offer an exceptional stay for guests in the future. We hope you will allow us another chance to give you a great...

Madison, Alabama
Reviewed 3 July 2016

Loved this Courtyard's location in East Memphis near everything in East Memphis. Not hard to get to downtown either! Comfortable, clean, and nice decor! Could walk to the store next door! Nice Courtyard stay!

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Helpful?
Thank F6602ZEtracys
Ricky W, AGM at Courtyard Memphis East/Park Avenue, responded to this review

Dear F6602ZEtracys, We're so glad Courtyard Memphis East/Park Avenue welcomed you with comfort and modern decor! Courtyard Memphis East/Park Avenue is very close to lots of great restaurants and shopping along Poplar Avenue! We look forward to welcoming you back to Courtyard Memphis East/Park Avenue on your next visit to Memphis!

Atlanta, Georgia
Reviewed 1 July 2016 via mobile

Great business hotel. The staff is really nice and accommodating. There is an onsite restaurant, business center, laundry, etc. I would definitely stay here again. There are also restaurants in the area.

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Helpful?
Thank UltimateTravelista
Ricky W, AGM at Courtyard Memphis East/Park Avenue, responded to this review

Dear UltimateTravelista, Thank you so much for your great review on Courtyard Memphis East/Park Avenue. We’re so happy to offer stylish, comfortable, and friendly accommodations in the heart of East Memphis. With lots of top-ranked restaurants nearby, Courtyard Memphis East/Park Avenue is easily the top pick for visits to Memphis! We can’t wait to welcome you back Courtyard Memphis East/Park...

Reviewed 19 June 2016

Had a 2nd floor room with 2 queens. Room was very nice and beds were very comfortable! Nice pillows and linens as well. Breakfast was ordered (not a buffet) and was delicious and part of my room fee. Nice surprise. Will stay here again when I am driving through Memphis!

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Helpful?
Thank alliek99
Alayna H, Operations Manager at Courtyard Memphis East/Park Avenue, responded to this review

Dear alliek99, Thank you for taking the time to provide us with your feedback. I am pleased to hear that you enjoyed your room as well the breakfast here at the Courtyard Marriott Memphis East. We hope you will join us again on your travels to Memphis! Best Regards, Alayna Humphries Operations Manager

Memphis, Tennessee
Reviewed 16 June 2016 via mobile

We came in last night around midnight. We had to stay in a hotel due to loss of power at our house. The hotel is very nice and up-to-date. If you need a nice hotel in East Memphis Marriott Courtyard is the place to stay.

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Helpful?
Thank Jay G
Alayna H, Operations Manager at Courtyard Memphis East/Park Avenue, responded to this review

Dear Jay G, I am pleased to see that you enjoyed your stay here at the Courtyard Marriott Memphis East, even under the circumstance of your power outage. We are glad we were able to accommodate you and please don't hesitate to give us a call if you would like to stay again in the future. Kind Regards, Alayna Humphries...

Reviewed 15 June 2016 via mobile

This is my second stay at this Courtyard Marriott in Memphis! I have stayed at other Marriott's in the area and always had lovely experiences! The staff here though is very rude.Each time we have checked in there seems I to be confusion!! Misinformation as well. Today we were told woolly carts for our luggage would be available but there...

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Helpful?
Thank Traverlita15
Alayna H, Operations Manager at Courtyard Memphis East/Park Avenue, responded to this review

Thank you for your comments concerning your recent stay. I am sorry to hear that you were not completely satisfied. We pride ourselves in providing our guests with the highest quality service. Apparently, we fell short in providing this and we want to apologize. I hope you consider staying with us the next time you travel to Memphis. If there...

Germantown, Tennessee
Reviewed 4 May 2016 via mobile

The people at the Courtyard Marriot/Primacy Parkway were very nice at my stay in their lovely hotel.I wasn't there but for 2 days, but I recommend this hotel. The Park Place mall is next door for eateries and your shopping .If you come to the River City,this hotel is a great choice for lodging! Don't forget Graceland and Memphis in...

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Helpful?
Thank KATIE D
Alayna H, Operations Manager at Courtyard Memphis East/Park Avenue, responded to this review

Dear KATIE D, We are pleased to hear that you enjoyed your time while staying here at the Courtyard Marriott Memphis East. Our staff aims to provide the highest quality of service to all guests. I am also glad you enjoyed our location and its convenience to the attractions and restaurants nearby. We would love to have you again as...

Saint Louis, Missouri
Reviewed 3 May 2016

We loved this location because we were able to walk to breakfast, lunch, and dinner, if we wanted to. It is located on Park Avenue (parallels Poplar Avenue) but not in a hectic area where we have stayed before. Poplar is one of Memphis' busiest streets. Right nextdoor we walked to several restaurants and could leave our car parked at...

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Helpful?
Thank Barbara M
Ricky W, AGM at Courtyard Memphis East/Park Avenue, responded to this review

Dear Barbara M Thank you so much for your great review on Courtyard Memphis East/Park Avenue. We’re so happy to offer stylish, comfortable, and friendly accommodations in the heart of East Memphis. With lots of top-ranked restaurants nearby, Courtyard Memphis East/Park Avenue is easily the top pick for visits to Memphis! We can’t wait to welcome you back Courtyard Memphis...

Little Rock, Arkansas
Reviewed 3 May 2016

I was searching for a nice hotel to stay on a trip to Memphis. I went online and reserved a room at the Courtyard by Marriott Memphis Park Avenue. Shortly after booking online I decided to add one additional day to my reservation. I called the front desk thinking this would be a simple thing. The first woman I spoke...

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Helpful?
Thank concorde9615 .
Travis M, General Manager at Courtyard Memphis East/Park Avenue, responded to this review

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. I would like to discuss this matter further with you please contact the hotel and ask for the General Manager.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities

Additional Information about Courtyard Memphis East/Park Avenue

Address: 6015 Park Ave, Memphis, TN 38119-5201
Region: United States > Tennessee > Memphis
Price Range: €109 - €218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Memphis East/Park Avenue 3*
Number of rooms: 146
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Also Known As:
Courtyard By Marriott Memphis East/Park Avenue Hotel Memphis
Memphis Courtyard
Memphis Marriott
Courtyard Memphis East
Hotel Style:
#28 Business Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Memphis East/Park Avenue staff and other travellers.
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Cassville, Missouri
over a year ago
Milwaukee
Milwaukee
over a year ago

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Questions? Get answers from Courtyard Memphis East/Park Avenue staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the side of the hotel away from the railroad tracks for a good night rest.”
 of 5 bubbles 121gm, 21 Apr 2016 | Read review
“Choose a room that faces the opposite direction of the railroad track”
 of 5 bubbles Dodgetraveler1, 7 Apr 2016 | Read review
“Choose rooms away from the Park Avenue side because of the Train”
 of 5 bubbles deelang1030, 17 Feb 2016 | Read review
“Ask for room that is furthest away from railway tracks”
 of 5 bubbles Mikinblack, 5 Oct 2015 | Read review
“Do not get room facing Park Ave. there is a train track.”
 of 5 bubbles andyandsally, 5 Oct 2015 | Read review
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